Heard learned counsel for the appellant. None appears for the respondent.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The factual matrix leading to the case of the complainant is that the OP in order to promote the business of surf excel blue made advertisement stating that whoever would purchase surf excel blue shall win with the prize having entered to contest by scoring 10/10.The complainant alleged inter-alia that he had purchased one packet of surf excel blue from the shop on payment of consideration. As per the scheme of the contest the complainant allegedly opened the packet and looked for a box inside which found a cloth and same after wash by the surf excel blue showed marked 10/10. The complainant followed the instruction meticulously. So, claiming the prize money of Rs.5,00,000/- he sent the copy of cloth to the Op No.2 but they repudiated the claim stating that the original cloth should be sent instead of xerox copy of the score mentioned on the cloth. Accordingly, he sent the concerned cloth but the OP refused to pay prize as code which is required to get prize was missing. So, alleging about deficiency in service and unfair trade practice, the complaint was filed.
4. The OP filed written version stating that the present case is not maintainable due to lack of jurisdiction and the complainant is not a consumer. They have challenged the jurisdiction of the consumer court and also admitted about the rejection of the claim of the complainant. Since, the claim/swatch submitted by the complainant besides prima facie being fabricated as the numbers on it were not printed as per the specifications/gold standard swatch was also devoid of the code which was to be used for authentication and verification purposes on all the four pieces of cloth having 10/10 scores on them. On the otherhand, the OP No.1 repudiated the claim basing on the fact that as per instruction no such material is produced by the complainant. Thus, they have not awarded any money and there is no deficiency in service on the part of the OP.
5. After hearing both the parties, learned District Forum passed the following order:-
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“Ordered that, on submission of due identity in support of his child by the complainant, the OP No.1 & 2 shall jointly and severally pay to the complainant Rs.5,00,000/- towards the scholarship amount claimed by him together with Rs.5,000/- as compensation for the mental agony and harassment faced and an amount of Rs.500/- towards the cost of the present proceedings within one month of receipt of this order.
Accordingly, the case is disposed of.”
6. Learned counsel for the appellant submitted that learned District Forum has committed error in law by not considering the written version with proper perspectives. According to him, the complainant is not a consumer as defined under section 2(1)(d) of the Consumer Protection Act,1986. The complainant has not produced any valid documents in order to substantiate his case. Besides this the OP No.1 has left the job of the appellant. It is also submitted that the complainant failed to prove Section-2(1)(d) of the Act even if against the OP. Besides he submitted that as per scholarship amount claimed the complainant has not produced the relevant document to get the price and as such the fact has been admitted by the learned District Forum. So, he submitted to set-aside the impugned order by allowing the appeal.
7. Considered the submission of learned counsel for the parties, perused the DFR and impugned order.
8. It is admitted fact that the complainant has filed the bill dtd.23.12.2006 to show that he has purchased the surf excel blue from the shop. It appears from the record that the complainant has filed the case in May,2009. It is not clear that the surf excel as per complainant is the same because long after years of such bill, the case has been filed showing certain deficiency in service on the part of the OP. Be that as it may, the concerned money receipt is not the receipt showing the purchase of the surf excel blue by the complainant used in this case. The definition of Section-2(1)(d) of Act must be proved either by direct or circumstance evidence to show if the buyer to the concerned to find out as to claim had arisen. Since, the complainant has failed to prove the purchase the surf excel blue he can not file the consumer complaint. On the otherhand complainant has failed to prove the case for seeking relief. Besides, we have gone through all the materials on record and found that the complainant has not produced the actual material to the OP to prove receipt the price.
9. In view of aforesaid discussion, we are of the view that learned District Forum has not analyzed the case properly accordingly to law. So, it is set-aside.
Therefore, the impugned order is set-aside and it is set-aside. Appeal stands allowed. No cost.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.