By Sri. A.S. Subhagan, Member:
This is a Consumer Complaint preferred under Section 35 of the Consumer Protection Act 2019.
2. Facts of the case in brief:- The Complainant was enrolled as chital in two chitties of the Dhanakodi Chits Private Limited of the Opposite Parties, commenced from 10.02.2022 and ends on 10.02.2024, and from 10.02.2022 to 10.04.2023, the Complainant had remitted Rs.5,290 x2 = 1,05,960/- in the two chitties. In the meantime, the Opposite Parties had tried to close their company, which lead to police case and media news. On enquiry, it is known that the Opposite Parties had cheated many chitals without making payment, absconded and at last surrendered before the police. Inspite, the Complainant had got the bid of the chitty amounting to Rs.2,00,000/- in February 2023, the Opposite Parties had not made payment of the chitty to the Complainant. The act of the Opposite Parties is unfair trade practice. Moreover, the non payment of the amount to the Complainant is deficiency in service from the part of the Opposite Parties. This had caused mental agony and financial loss to the Complainant. Hence, this complaint with prayers:-
- To direct the Opposite Parties to pay Rs.2,00,000/- being the chitty sala of Rs.1,00,000/- each of two chitties with 12% interest from 10.02.2023.
- To direct the Opposite Parties to pay Rs.1,00,000/- for mental agony and other loss and inconvenience.
- To direct the Opposite Parties to pay Rs.50,000/- towards cost of this complaint.
- Upon registering the complaint, summons were issued to the Opposite
Parties but it was returned as “Office closed down, addressee left”. Hence, the Opposite Parties were set ex-parte.
4. Exts.A1 series were marked from the side of the Complainant. Ext.A1 series (2 Pages) are the copies of Chitty Pass Book (Original also submitted) which show that the allegation of the Complainant is genuine. ie, amount at the rate of Rs.52,980/- have been remitted by the Complainant in respect of Chitty No.1 and Chitty No.2 each with the Opposite Parties totalling Rs.52,980 + 52,980=1,05,960/-. The Complainant had no oral evidence. Conducting Chitty company, collecting amounts from chittals and absconding without making payment to chittals and thereby cheating them is unfair trade practice/ deficiency in service. In this case, the Opposite Parties had collected chitty instalment amounts from the Complainant and absconded by closing down their chitty company without making payment. The Opposite Parties had the opportunity to appear before the Commission and contest their case. But they were ex-parte. Therefore, we have no other option than to accept and believe the allegations of the Complainant. So, unfair trade practice/deficiency in service is proved against the Opposite Parties for which they are liable to pay the chitty amount, compensation for mental agony, loss and cost of this complaint to the Complainant. But, the amount claimed, rate of interest, compensation and cost are seen exorbitant.
In the result, the complaint is partly allowed and the Opposite Parties are directed:-
- To pay Rs.1,05,960/- (Rupees One Lakh Five thousand Nine hundred and Sixty only) being the total Chitty amount collected from the Complainant together with interest at the rate of 9% per annum with effect from 10.02.2023.
- To pay Rs.1,00,000/- (Rupees One Lakh only) as compensation and
- To pay Rs.25,000/- (Rupees Twenty Five thousand only) as cost of this complaint.
- This Commission had issued an interim order in IA 350/2023 dated 29.05.2023 for conditional attachment of property scheduled along with the IA encumbered with Rs.4,50,000/- which is now modified and made absolute as to Rs.1,05,960/- with 9% interest from 10.02.2023 + Rs.1,00,000 +Rs.25,000 + interest at the rate of 9% on the total amount from the date of this order if not paid within one month of the date of this order, till making payment. The order in IA 350/2023 dated 29.05.2023 is modified and made absolute to the above extent.
The above amounts shall be paid jointly and severally by the 1st and 2nd
Opposite Parties within one month from the date of this order, failing which the amount will carry interest at the rate of 9% per annum from the date of this order.
Dictated to the Confidential Assistant, transcribed by him and corrected by me and Pronounced in the Open Commission on this the 13th day of July 2023.
Dated of filing:16.05.2023
PRESIDENT : Sd/-
MEMBER : Sd/-
MEMBER : Sd/-
APPENDIX.
Witness for the Complainant:
Nil.
Witness for the Opposite Parties:
Nil.
Exhibits for the Complainant:
A1 Series (2 Nos.) Daily Collection Book (Photo Copy)
Exhibits for the Opposite Party:
Nil.
PRESIDENT: Sd/-
MEMBER : Sd/-
MEMBER : Sd/-