ORDER                     Dated:  08-08-2016

Mohd. Anwar Alam, President

1. This complainant has  filed this complaint on 04/04/2012 and alleged that she has water connection bearing no. 38682 in her nameand another connection no. 20265K in the name of Sh.KailashGoyal.  Both the connections are installed in the premises for residential purpose.  Complainant received a bill dated 13-1-2009 for the consumption pertaining to the period 17.07.2008 to 31.12.2008 for Rs. 5958/-.   Again complainant received a bill dated 09-7-2009 for Rs 1782/- for the period 2.2.2009 to 3.5.2009.  Thereafter, complainant received another bills dated 07.12.2009 and 8.3.2010  for  Rs 3220/- and Rs 831/- respectively.    Hence, the complainant made a complaint with the ZRO of the OP requesting to replace the faulty meter and to withdraw the bills raised on the reading of the old meter. OP removed thewater meter and sent the same for testing.    Thereafter ,the complainant received another bill dated 10.1.2011 of Rs. 19,645/-  for non domestic use which is unjustified.   On complaint of complainant, a new  watermeter was installed on 10.3.2011 and again complainant received a billdated 23.03.2012 for Rs 40,462/- without any basis. The complainant, therefore, prayed to quash the bills and compensation along with  cost of litigation be given to the complainant by way of this complaint. 
2. In reply , OP did not deny the water connections and bill raised by them and clarified the bills raised by them are justified hence false and baseless complaint of the complainant be dismissed with cost.
3. During the pendency of the case an explanation oftesting report of the complainant’s meter was filed and revised water bill dated 01.03.2016   was issued by the OP which was objected by the complainant.   As OP did not file the testing report of the meter of the complainant, therefore, an explanation for not filing the testing  report  is meaningless.  

4.OP has issued bill dated 01.03.2016 after making adjustment of Rs. 9569/- regarding old water connection no. 20265K and another bill dated 01.3.2016 against old water connection no. 38682 showing zero bill itself.The bills filed by the OP clearly establish  that the dispute of the complainant has  resolved and the complaint has becomeinfructuous now. Therefore, the case is decided as settled accordingly.

5.Copy of the order be made available to the parties free of cost as per law.  File be consigned to record room. 

Announced on this ……………..