Orissa

Jagatsinghapur

CC/50/2019

Daitari Behera - Complainant(s)

Versus

D.P.M, Enzen Globalsolution pvt ltd - Opp.Party(s)

Mr.S.K.Mohanty

19 Oct 2022

ORDER

                                                                                           JUDGMENT

 

            Complainant has filed this consumer complaint U/s.12 of C.P. Act, 1986 seeking the following reliefs:

            “Direct the opposite parties not to insist upon the illegal demand of Rs.40,258/- and the complainant may be allowed to pay the electric bill as per meter reading after due revision of the illegal bill and till then no disconnection of power supply from the premises of the complainant and pay compensation, cost of litigation and mental agony ”.

 

            The brief facts of the case is that the complainant is a consumer under the opposite parties vide consumer No.04179881 since last thirty years back and the complainant always use to pay the bills to the opposite parties as per meter reading regularly till date. In the month of January, 2016 astonishingly the opposite parties charged flat bill of Rs.12,945.16 paisa illegally upon the complainant which the complainant never consumed and on that score the complainant lodged written report before the opposite parties. In the mean time opposite parties are demanding Rs.8,000/- without revising the previous arrears of Rs.35,420.75 paisa which the opposite parties raised in the bill of the complainant illegally and the said amount also admitted by the opposite parties that a sum of Rs.34,922.50 paisa is the proposed amount to be withdrawn from the account of the complainant leaving rest to be paid by the complainant up to April, 2018 as against the Rs.35,420.75 paisa. Although the opposite parties revised the bill deducting Rs.34,922.50 paisa from the account of the complainant but till date said amount has not been deducted from the present bill and on the other hand the opposite parties are illegally demanding to pay the above stated amount from the complainant and threatening the complainant to disconnect the power supply.

            Notice was issued to opposite parties on 21.01.2020 by Regd. Post but the opposite parties have not entered their appearance and set ex-parte on 11.7.2021.

 

            The grievance relates to excess billing and both parties are absent since two years. In the meantime the power company has been changed from ENZEN to TPCODL. But nobody has appeared from either side.

            We therefore think it just and proper to dispose the consumer complaint on merit without dismissing for default with a direction that the opposite parties shall install a meter either at the cost of complainant or at their cost. In case the opposite parties install the mater at their cost, the opposite parties shall charge the cost of meter from the complainant. On the basis of six month average after installation of meter the bill of disputed period shall be recalculated and fresh bill be issued to complainant and the power supply to the house of the complainant shall not be disconnected. The complainant shall pay the revised bill within three months from the date of issue the revise bill. With the aforesaid observation and direction the consumer complaint is disposed of. No cost. 

            Pronounced in the open Commission on this 19^th October, 2022.