BEFORE THE A.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION :HYDERABAD
F.A.No.1038/2007 against C.C.No.797/2006, Dist.Forum-II,Hyderabad.
Between:
Laxmi College of Nursing,
represented by Managing Director ,
Yashoda Hospital, Malakpet,
Hyderabad. ….. Appellant/
Opp.party
And
Kum.D.Blessina Thammaye
represented by
her natural guardian Sri D.A.A.Jyaprakash,
S/o.Late D.S.Benjamin, aged about 50 years,
Quarter No.B.9/213 NTPC PTS Jyothinagar Post,
Ramagundam Mandal,
Kareemnagar District – 505 215. …. Respondent/
Complainant
Counsel for the Appellant : M/s.Smt.P.Niveditha Reddy
Counsel for the Respondent : -
CORAM: SMT. M.SHREESHA, HON’BLE MEMBER,
AND
SRI K.SATYANAND , HON’BLE MEMBER.
MONDAY, THE EIGHTEENTH DAY OF JANUARY
TWO THOUSAND TEN.
Oral Order (Per Smt M.Shreesha, Hon’ble Member)
****
Aggrieved by the order in C.C.No.797/2006 on the file of District Forum-II, Hyderabad, the opposite party preferred this appeal.
The brief facts as set out in the complaint are that the complainant was allotted a seat under Government quota in opposite party college during the academic year 2005-06 to study B.Sc. nursing course which is for four years and she paid part of the admission fee of Rs.27,500/- to the opposite party on 22.8.2005. The complainant submits that the opposite party collected an amount of Rs.8,640/- towards extra charges and did not issue any receipt and in all the opposite party collected an amount of Rs.36,140/- from the complainant and thereafter the complainant got a seat in B.Sc (Nursing) NIMS Hospital , Punjagutta, Hyderabd and she requested the opposite party college authorities to refund the amount which she paid along with original certificates. The complainant addressed a letter dt.17.9.2005 to the opposite party to return the original certificates and refund the fee but there was no response. Inspite of several requests, the opposite party college authorities did not refund the fees but returned the original certificates. The complainant also got issued a legal notice dt.11.8.2006 for which the opposite party issued a reply on 1.9.2006 denying that they are liable to refund the fees. Hence the complaint seeking direction to the opposite parties to pay an amount of Rs.36,140/- together with interest, compensation and costs.
The opposite party filed counter stating that the complainant paid part of the admission fee of Rs.27,500/- on 22.8.2005 for the academic year 2005-06 but denied that the complainant paid Rs.8,640/- towards uniform, mess and other charges. The opposite party explained to the complainant that the admission fee cannot be refunded since the opposite party is being deprived the allotment of seat and fees of four years. The complainant signed the allotment letter and should have withdrawn before 31.8.2005 for her seat to be given to another candidate. The opposite party college is governed by rules of N.T.R.University and had the complainant approached the Registrar of University before 31.8.2005 they could have admitted another student but the complainant attended the college from 1.9.2005 to 14.9.05 and thereafter left the college without information and on 17.9.05 her father approached the college and asked for return of the certificates which the college promptly returned but did not refund the fees since the candidate did not withdraw the seat before 31.8.2005. The complainant is responsible for depriving the opposite party of collecting the total fee of Rs.1,80,000/- for a period of four years and hence there is no deficiency in service on their behalf.
The District Forum based on the evidence adduced i.e. Exs.A1 to A6 and Exs.B1 & B2 allowed the complaint partly directing the opposite party to pay Rs.8,640/- and compensation of Rs.10,000/- along with costs of Rs.1000/- to the complainant.
Aggrieved by the said order, the opposite party preferred this appeal.
The facts not in dispute are that the complainant joined the college of the opposite party in B.Sc nursing course for the academic year 2005-2006 and paid an amount of Rs.27,500/- on 22.8.2005 vide Ex.A1. It is also not in dispute that this nursing course is for a period of 4 years and it is the complainant’s case that the opposite party also collected an amount of Rs.8,640/- towards extra charges i.e. towards mess, uniform etc. but did not issue any receipt. It is not in dispute that the complainant got seat in B.Sc. , NIMS Hospital and requested the opposite party authorities to return the original certificates and refund the fee amount for which request the opposite party returned the original certificates but did not refund the fees. It is the case of the appellant/opp.party that their college is governed by NTR university of Health Sciences Rules and had the complainant withdrawn the seat before 31.8.2005 and informed the same, the college would not have lost an opportunity to admit another student. In the instant case the complainant had attended the classes from 1.9.2005 to 14.9.2005 and thereafter withdrew thereby depriving the college of admitting another student and collecting Rs.1,80,000/- towards fee for four years. The learned counsel for the appellant/opposite party also contended in their grounds that an amount of Rs.8,640/- was never collected from the complainant and that the District Forum has erred in awarding this amount when there was no receipt issued by the appellant. On perusal of the material on record it is observed that though there is no receipt for Rs.8,640/- but there is an admission in para 4 of the counter that this amount of Rs.8,640/- was collected by some other agency and that as a matter of fact the amount collected for purchase of books, uniform and mess charges cannot be refunded because the complainant used the books uniform and utilized the services of hostel. The complainant had already foregone the fees paid i.e. Rs.27,500/- and the act of the opposite party in not refunding the amount paid towards uniform and books when she has withdrawn from the college, amounts to deficiency in service. However the compensation of Rs.10,000/- awarded by the District Forum is excessive and we reduce the same to Rs.5000/- while confirming the rest of the order of the District Forum.
In the result this appeal is allowed in part reducing the compensation from Rs.10,000/- to Rs.5000/- while confirming the rest of the order of the District Forum. Time for compliance four weeks.
MEMBER
MEMBER
Dt. 18.1.2010
Pm*