Date of Filing: 14/12/2011
Date of Order: 31/01/2012
BEFORE THE I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM SESHADRIPURAM BANGALORE - 20
Dated: 31st DAY OF JANUARY 2012
PRESENT
SRI.H.V.RAMACHANDRA RAO,B.Sc.,B.L., PRESIDENT
SRI.KESHAV RAO PATIL, B.COM., M.A., LL.B., PGDPR, MEMBER
C.C. NO. 2264 OF 2011
Pushapa Rajendra,
W/o.Rajendra, Aged About 50 years,
Occ: Nil, R/at: No.17, Sankey apartments,
Sadashivanagar, Bangalore-50.
(Rep. by Sri/shivaraj Narali, Advocate) Complainant.
-V/s-
(1) The Country Club (India) Limited,
Rep. by its Chairman and Managing Director,
Having its Corporate Office:
At: 8-2-703, Amruth Valley,
Silver Oak, 3rd Floor, Road No.12,
Banjara Hills, Hyderabad.
(2) The Manager,
Country Club (I) Limited,
# 847, 100 Ft. Road, 9th Main,
Next to P.O. Indiranagar 1st Stage,
Bangalore-38.
And also at:
No.273, 1st Main, Defence Colony,
HAL IInd Stage, Indiranagar
Bangalore-38.
Also At.
The Country Club (India) Ltd.,
# 675, Old Syndicate Bank Road,
I-Stage, Indira Nagar, Bangalore-30.
(Rep. by Advocate Sri.Sreenidhi.V) Opposite parties.
BY SRI.H.V.RAMACHANDRA RAO, PRESIDENT
ORDER
The brief antecedents that led to the filing of the complainant Under Section 12 of the Consumer Protection Act, seeking direction to the opposite parties to refund Rs.1,40,000/- along with interest at the rate of 18% per annum, Rs.1,00,000/- towards compensation and costs of Rs.15,000/-, are necessary:-
As per the offer of the opposite parties that they are offering residential plot in a layout called “Coconut Grove”, if the complainant becomes a member of their club under “Mr. Cool Privilege Card Member” the complainant paid Rs.1,25,000/- on 22.10.2007 and Rs.15,000/- on 22.09.2008 i.e., in all Rs.1,40,000/- to the opposite parties. The opposite parties never gave the details of the site nor copies of the title deed, clearance certificate from the authorities. The complainant contacted the opposite parties several times in this regard, but did not deliver the site or its location. This is nothing but an unfair trade practice and deficiency in service. Hence the complainant issued legal notice to the opposite parties on 01.06.2011 calling upon the opposite parties to refund the amount paid by her along with interest @ 18% pa. But on 27.07.2011 the opposite parties sent an untenable reply. Hence the complaint.
2. In brief the version of the opposite parties are:-
The opposite parties have introduced a scheme Mr. Cool Card Members. According to which the member will have club facilities, Holiday package facilities to all clubs in India and also a complimentary plot. Accordingly the complainant applied for a membership and paid Rs.1,25,000/-. She was given membership card bearing No. COOL VS2516. The opposite parties have specifically informed the complainant that the complimentary plot allotted could be registered only on payment of the full membership fee, registration and maintenance charges. The opposite parties have informed the complainant to deposit Rs.20,000/- towards the registration charges with respect to complimentary plot along with other charges for maintenance etc.,. The opposite parties are ready to execute a Gift Deed in respect of site in Vedic Spa, Project-1, 7th Phase Extn, Pandiparthy Village, Ananthpur District, Andhra Pradesh on payment of Rs.20,000/- towards registration charges. The complainant is using the club facility and there is no dispute about the said facilities. There is no deficiency in service with respect to any club facilities. This court has no jurisdiction since the jurisdiction for the court is only in Secunderabad and Hyderabad as per clause-17. All the allegations to the contrary are denied.
3. To substantiate their respective cases, the parties have filed their respective affidavits and documents. The arguments were heard.
4. The points that arise for our consideration are:-
- Whether there is deficiency in service?
- Whether this Forum has no jurisdiction to entertain the complaint?
- What order?
5. Our findings on the above points are:-
Point (A):In the Positive
Point (B):Has jurisdiction
Point (C):As per the final order
For the following:-
REASONS
POINT (A) to (C):-
6. Reading the pleadings in conjunction with the affidavit and documents on record, it is an admitted fact that the complainant had paid Rs.1,40,000/- towards the membership fee of “Mr. Cool Privilege Card Member”. The entire amount is paid by the complainant towards the membership fee. It is also an admitted fact that the person who becomes member are entitled to the following facilities from the opposite party:-
(i) Country Club Cool Life Membership.
(ii) Complementary Plot
(iii) Holiday Package of 2 night 3 days stay in Bangalore, Bush Betta.
(iv) Holiday package to RGBC Goa Goa for 6 nights 7 days
(v) 3 days 2 nights in Country Club De-Goa with one way Air Ticket of couple and even food and pick up and drop is taken care.
(vi) Access to all the Clubs in India and other facilities.
(vii) Non refundable membership fee in this scheme is Rs.1,15,000/-.
That is to say as a member the complainant is entitled to a site, a complementary site, that means, site will be given freely; it will not have any charges to be paid for that site; a member is entitled to a free site.
7. The opposite parties now contends that they are prepared to give a site at Vedic Spa Project-1, 7th Phase Extn, Pandiparthy Village, Ananthpur District, Andhra Pradesh. This is not for which the complainant had invested the money with the opposite parties to become member; she had become member as the opposite parties have assured a site at Tumkur not at Penukonda in Andhra Pradesh. The opposite parties are changing the site from Karnataka to Andhra Pradesh which is impermissible in law. In a similar case between the Country Club (India) Ltd., -V/s- Sri. Sourabh in Appeal No.1489/2009 dated: 13.10.2009, the Hon’ble Karnataka State Commission has held that, “the non-allotment of the site is deficiency in service and the amount has to be repaid and it is deficiency in service.” Hence this is nothing but a deficiency in service and also unfair trade practice.
8. There is no proof to show that the complainant had utilized the services of the club of the opposite parties at any point of time after paying Rs.1,40,000/- till date. These allegations are made without any material. Merely the opposite parties have certain alienation made and certain layout has been approved in 2011 it does not mean that the opposite parties are justified in their action.
9. Similar cases are filed against the opposite parties in any number of cases before the Forums at Bangalore and also in the State Commission, these similar contentions were negatived by the District Forums and also by the State Commission and the opposite parties are complying with the order by paying the amounts to the concerned members who have been not given the sites, who became members on the assurance of the sites and later asking them to go and take the sites elsewhere. These contentions were negatived by the District Forums and the State Commission; even then the opposite parties taking the same contention again and again this is nothing but an unfair trade practice. We would have imposed punitive damages, but on the ground of parity we are refraining from imposing punitive damages. If the opposite parties continue to take same defense again we may have to reconsider of imposing punity of damages in appropriate cases. Hence we hold the above points accordingly and proceed to pass the following:-
ORDER
1. The complaint is Allowed-in-part.
2. The opposite parties are directed to pay to the complainant the sum of Rs.1,40,000/- together with interest thereon at the rate of 12% per annum from 22.09.2008 until payment within 30 days from the date of this order.
3. The opposite parties are also directed to pay to the complainant a sum of Rs.2,000/- as costs of this litigation.
4. The opposite parties are directed to send the amounts as ordered at Serial Nos. 2 & 3 above to the complainant through DD by registered post acknowledgment due and submit the compliance report to this Forum with necessary documents within 45 days from the date of this order.
5. Return the extra sets filed by the parties to the concerned as under Regulation 20(3) of the Consumer’s Protection Regulation 2005.
6. Send a copy of this order to both the parties free of costs, immediately.
(Dictated to the Stenographer, transcribed and typed by him, corrected and then pronounced by us in the Open Forum on this the 31st Day of January 2012)
MEMBER PRESIDENT
