Sri S.K.Sahoo,President.

            This  is  a  complaint filed U/s. 12 of C.Act, 1986, in which the  complainant  has prayed for  acceptance of  surrender of  his  policy and  payment  of  surrender  value to the  complainant along with other reliefs.

2.         The  case of the  complaint is that he has taken  an insurance policy from the opp.parties  on 07.03.2005  under Annuity Scheme  named as “ Jeevan Akshay-III Plan “  on payment  of Rs. 2,50,000.00  .The  number of  the  said  policy  is 586127098 .After three  years  of the policy the  complainant  suffered  from severe knee  problem. The  doctor advised him for  treatment at Kaling Hospital or  any  other  hospital  where best treatment  is  given. The  treatment advised   by the  doctor  is  an expensive   one and  he  could  not arrange  the  funds  for   his  treatment. So  on 23.05.2008  he  approached the opp.parties to  surrender the  policy and  payment of  surrender value  for his treatment. The opp.parties  neither replied  to his  letter non accepted  the  surrender  of the  policy. Due  to  such  conduct of the opp. parties the   complainant sustained  financial loss and  mental agony. The opp. parties are liable for   waste  of his time  and  money. Hence this  case.

3.         On 14.07.2011  the opp. party No.1 has  filed written statement  . The  case of the opp. party No.1 is that  , admittedly the  complaint is  a policy holder  bearing No. 586127098  which  commenced from 07.03.2005  and  the   purchase   price is Rs. 2,500,00.00 .As per  Clause- 7  of  the policy conditions, there is no scope  for  surrender of the policy. So  the  question  of financial loss and  mental agony of the  complainant  due   to non-payment  of  surrender value  does  not arise. The  complaint petition  filed by  the complainant  be dismissed.

4.         Perused the case record. On 07.10.2009  an exparte order was passed   against all the opp. parties   by the then Learned  President, District Consumer Disputes Redressal Forum, Angul   . Against  such order the opp.parties have  approached  the appellant  authority i.e the Hon’ble State Commission, Odisha  who has  passed order  on 30.12.2009 in First Appeal No. 1026 of 2009. In the  said  order of the Hon’ble State Commission directed to allow the opp.parties to file  written statement and pass  order after  giving  opportunity  to the parties. Accordingly the opp.parties filed written statement on 14.07.2011  and the  learned  the then District Commission heard the parties.

            Carefully   gone  through the  complaint petition filed by the  complainant,  written version filed by the opp. party No.1  and the  documents  available on the  case  record. The  photo copy of the policy obtained by the   complainant is  available in the  case record. The said  photo copies has been  filed   by the  complainant. The  policy  relates  to policy bond  No.  586127098 Dtd.07.03.2005. On perusal of  Column No.7 of the  conditions  and  privileges of the     policy it transpires  that  the  policy  shall not  acquired  any surrender  value. So the   prayer  of the  complainant  to   get the  surrender  value of the  policy  obtained  by  him is  not at all acceptable. As  the  policy has no  provision  for  surrender   of the policy, the complainant is  not  entitled to  any surrender value. So the question of  loss   of  time , mental agony or  monetary loss of the  complainant  if any  is  of  no consideration. There is no deficiency in service on the part of the opp.parties.

5.         Hence ordered :-

: O R D E R :

            Case be and same  is  dismissed on contest  against all the opp.parties. Parties are to bear their own cost.