Kerala

Kollam

CC/08/49

Mathews Philip. P, P.B. No. 829, Kowdiar.P.O., Thiruvananthapuram - Complainant(s)

Versus

Chief Manager, Federal Bank Ltd. - Opp.Party(s)

A. Abdul Kharim, A. Isahak Kutty

30 Mar 2010

ORDER


Consumer Disputes Redressal ForumCivil Station,Kollam
CONSUMER CASE NO. 08 of 49
1. Mathews Philip. P, P.B. No. 829, Kowdiar.P.O., ThiruvananthapuramKerala ...........Appellant(s)

Vs.
1. Chief Manager, Federal Bank Ltd.P.B. No. 18, Hospital Junction, Kundara.P.O., KollamKerala ...........Respondent(s)


For the Appellant :
For the Respondent :

Dated : 30 Mar 2010
ORDER

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            Complaint for realization of compensation for not having return the title deed and not paying the Fixed Deposits amount, costs etc.

          The averments in the complaint can be briefly summarized as follows:

The complainant is an Engineer.  He has availed a loan from the opp.party Bank for Financial Assistance to the Professionals Self Employed.  The complainant made 2 fixed deposits  with the opp.party bank one for Rs.27,600/-  due  on 6.11.1992 and Aiswarya Deposit for Rs.18,378/-  due on  28.12.1993.   Due to  financial difficulties, the complainant could not repay the amount  and the bank filed O.S. No.418/95 and for 433/95 before the Sub Court, Kollam for realization of amount.  The above suits were settled  out of court  and the agreed amount was remitted in full by the complainant.  The complainant has deposited   his original Title Deed  No.2973 of 1980  of Sub Registry Office, Kundara in respect of his property  of 4.96 Ares in Survey No.53 and 5.67Ares in Sy.No.54 of Elampelloor Village, Kundara by creating  an equitable mortgage.   He  has raised  money  for payment of the amount as per  the settlement from persons agreeing to pay interest at the rate of 24%  with an intention  to clear the loan disposing of his aforesaid  property..  But the bank did not return the title deed  to the complainant.  There were potential buyers  who were ready to   purchase the property   at the rate of Rs.3,00,000/-  per cent.  Due to non-returning of title deed  the buyers have backtracked from their offer which caused untold misery and mental agony to the complainant.  The opp.party bank also  failed to repay the 2 fixed deposits one for a sum of Rs.27,600/- and the 2nd FD for Rs. 18,378/-  The matured amount with  interest would have fetched Rs.11,69,677/- as on date.  But the complainant  is limiting the claim to the tune of Rs.9,00,000/-  for the purpose of pecuniary jurisdiction.   The action of the opp.party  amounts to deficiency in service.  Hence the complaint.

 

          Opp.party filed version  contending as follows:  The  complainant has availed a loan from the bank for M/s.R.R. Constructions.  The loan was availed for the purpose of business and complainant  was a partner of the same  Since  the loan amount was not repaid the opp.party filed OS.418/95 against the complainant and  others and OS 431/95 against RR constructions before the Sub Court, Kollam  But there was a settlement under the One day settlement scheme and the amount was repaid by the complainant and thereupon the loan was closed.  Since the loan was availed for commercial purpose the complainant is not a consumer within the meaning of Consumer Protection Act.1986.  The averments in para 2 and 3 are admitted.   Since the loan was availed for business purpose the relationship between the parties is one Debtor and Creditor.  The averment in para 5  are admitted.   The averment in para 6 and 7 are fails and hence denied.   Averments that he has raised the money for settling the suit paying interest at the rate of 24% is false and hence denied.  It is admitted that the title deed   2973/80  of Sub Registry Office, Kundara   with the opp.party.   The above documents was handed over the Advocate  for filing the case but the documents was not return the Advocate and  failure to return the title deed is due to reasons beyond the controller of the opp.party.   There is no willful lneglect on the part of the opp.party and there is no deficiency in service or unfair trade practice.  The bank had offered to give certified copy of the documents and affidavit to the effect that the documents irrecoverably loss.  No loss is sustained due to the act of the opp.party.    If in other documents are regally required the bank is ready to furnish those documents aso to the complainant.   The averment in para 10 are false and hence denied.  The Fixed Deposit of Rs.27,600/- was given by the complainant to the KSEB  as security and this amount was transferred to the    Kozhikode Branch of SBT  which was collected by them  The Aiswarya accounts  amounting Rs.18,378/- was adjusted in the OD/CC account on 7.7.95 even prior to the filing sup and all these facts are within the knowledge of the complainant who has filed  his complaint which due harassment the opp.party.   Hence the opp.party prays to dismiss the complaint. 

Points that would arise for consideration are:

1.     Whether there  is deficiency in service on the part of the opp.party

2.     Whether the complainant is entitled to get any compensation as prayed for

3.     Relief and costs.

For the complainant PW.1 is examined.   Ext.P1 to P11 are marked.

For the opp.party DW.1 is examined.   Ext. D1 to D5 are marked.

POINTS:

There is no dispute that the complainant pledged his property and availed the loan from the opp.party bank  crediting an equitable mortgage.  It is also not disputed that even after the repayment of the loan amount the  Title Deed was not returned to the complainant.   The contention of the opp.party is that the title deed was irrecoverably lost.   According to the opp.party hey have entrusted the Title Deed of the complainant with their Advocate for  filing the suit, but the same was not returned by the counsel.  On  26.2.1998, the counsel expired and in spite of earnest attempts the document could be traced out and  that there is no deficiency in service or unfair trade practice on the side of the bank.

 

The contention of the complainant is that he has closed the loan borrowing money from money lenders  at  huge rate of interest on the hope that  he could pay back the loan after selling the property.  But due to the non receipt of the title deed from the opp.party he could not sell the property and he is incurring  huge financial loss due to the act of the  opp.party.  It goes without saying that the value of the property would be considerably reduced if the seller is unable to give the Title Deed to the intending buyer.  As argued by the learned counsel for the complainant no potential buyer  would offer the full amount in such cases.  The contention that the value has considerably come down for want of Title deed cannot be ignored.  The explanation given by the opp.party for  not returning  the Title deed cannot be swallowed without a pinch of salt.  Though the document was handed over to Advocate  Akkor Janardhanan Pillai  evidenced by Ext. . D5 those documents were not produced before the court can be seen from Ext.P9  and P10 whether  the documents was retained by the counsel or returned to the opp.party no evidence is forthcoming.   The suits were filed in the year 1995 and as per the averments in the version the counsel expired in the year 1998.   The date of disposal of the suits or settlement between the parties is not forthcoming from the evidence on records adduced by both sides.   Since the complaint was filed in March 2008 it can be inferred that the matter was settled earlier to 2007.  The earlier counsel expired on 26.2.1998 that is much after entrusting of the documents.  If the documents were not filed the same ought to have been got back from the counsel.  The  omission to get back the document even after the disposal of the suit is nothing but negligence on the part of the opp.party if the non-availability of the document was known earlier, the complainant would not have raised loans paying huge interest for settlement of the case.   At least  when the settlement take was going on the bank has a duty to see that the title deed is with them.  Every prudent person would do that.   The  omission to collect the documents from the counsel concerned after the disposal of the civil suit or at least before settlement is nothing but deficiency in service on the part of the opp.party

 

The contention of the complainant is that he is entitled to get Rs.7,62,652/- from the opp.party towards the Fixed Deposit amount and interest as on the date.   Ext. D1 is the Fixed Deposit receipt for Rs.27,600/-  The endorsement in Ext. D1 clearly shows that the amount as per the above Fixed Deposit and interest  accrued thereon was transferred to the  Deputy Chief Engineer, Transmission Circle, Calicut and the complainant himself agreed for  the transactions is evident from this signature there in..  Therefore the contention that he is entitled to get the maturity value of the Fixed Deposit for Rs.27,600/- is unsustainable.   Regarding the other Fixed Deposit the contention the opp.party is that this amount was adjusted on 7.7.1995 even prior to the institution of the suit in the OD/CC   account of the complainant with the opp.party.   They have produced Ext. D3 statement of account which also shows that this amount was adjusted .  Ext. D4 shows that the complainant made the demand for the maturity value of the above Fixed Deposit on 13.3.93 as per the Ext. D4 letter which is not disputed.   When the opp.party established that the above sum was adjusted in the OD account the burden on the complaint to establish that the same is still remaining un disbursed  which the complainant failed to establish .   Therefore, the claim for the maturity value of Fixed Deposit with interest  as on date is unsustainable.

 

In the light of finding that there is deficiency in service with regard to the none returning of the Title Deed, we are of the view that the complainant is entitled to get compensation..  Point found accordingly.

 

In the result the complaint is allowed .  The opp.party  is directed to pay a sum of Rs. 1,00,000/- towards compensation and Rs.1,000/- towards costs.   The order is to be complied with within one month from the date of receipt of this order.   

     

Dated this the 30th      day of March, 2010.

                                                                          .

 

I N D E X

List of witnesses for the complainant

PW.1. -    Mathews Philip.P

List of documents for the complainant

P1. – FD receipt

P2. – Letter dt. 15.5.2006

P3. –Letter of Opp.party’s counsel dt. 15.5.06

P4. – Letter sent by opp.party to the complainant  dt. 19.4.2007

P5. – Advocate notice dt. 8.2.2007

P6. – Reply notice dt. 7.3.2007

P7. – Letter dt. 12.3.2007

P8. – Notice dt. 19.3.2007

P9. – Copy of plaint in OS 418/95

P10. – Copy of plaint in 433/99

P11. – Affidavit dt. 11.4.07.

 

List of witnesses for the opp.party

DW.1. – Dominic Joseph

List of documents for the opp.party

D1. – Security Deposit

D2. – Payment slip dt. 1.7.02

D3. – Statement of accounts

D4. -    Letter sent by RR Constructions to the  opp.party dt. 13.3.93

D5. -  Inter Office note                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

 

                                   


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