Here is an appeal filed u/s 15 of the erstwhile Consumer Protection Act, 1986 (hereinafter called the ‘Act’). Parties to this appeal shall be referred to with reference to their respective status before the District Forum.

2.      Representative of the appellant is present on V.C. Mr. A.K.Dash,learned counsel files vakalatnama on behalf of respondent which is accepted and kept on record.

3.      Heard for the appellant and learned counsel for the respondent. After hearing of both parties, we have found no necessity to call for DFR.

4.      Representative of appellant submitted that he has approached the O.P for the installation of the defective meter and also revised the arrear bill but the respondent (O.P)  did not receive same. So, he approached  the Ombudsmen. Thereafter, he approached the Consumer Forum but on that  day, he could not be present  for which the case  was dismissed for default. So, he prayed to set aside the impugned order by allowing the appeal.

5.      Learned counsel for the respondent submitted that  the appellant  has  not approached them.In the meantime, meter has been  replaced and the bill has been revised. There is also arrear outstanding against the appellant.

6.      We have considered the submission. Perused the impugned order. It appears that the case has been dismissed for default on 07.10.2022 when the O.P submits that they have revised the bill but still there is an arrear. Without going to the merit of the case, we hereby dispose of the appeal by directing the O.P to receive the complaint about any sort of  defect in the meter  or bill  and after verifying the same pass necessary order. The complainant  is directed to co-operate the O.P and the entire order should be complied within a period of 30 days from today.

        The appeal is disposed of accordingly.

        Supply free copy of this order to the respective parties or the copy of this order be downloaded from Confonet or Website of this Commission to treat same as copy supplied from this Commission.