Delhi

West Delhi

CC/14/622

Ekta Ahuja - Complainant(s)

Versus

Capital First - Opp.Party(s)

08 Mar 2017

ORDER

   CONSUMER DISPUTES REDRESSAL FORUM (WEST)

                                        GOVERNMENT OF NCT OF DELHI

  150-151, Community Centre, C-Block, JanakPuri, New Delhi – 110058

 

                                                                                                        Date of institution: 19.09.2014

Complaint Case. No.622 /14                                                              Date of order:  08.03.2017

IN  MATTER OF

Ekta Ahuja, S-4/118, St. no.8, Old Mahavir Nagar, New Delhi-110018                   Complainant

VERSUS

Capital First, A-14, 1^st Floor, Milap Nagar, Uttam Nagar, New Delhi-110059                                                                                                                                                                Opposite party

ORDER

R.S. BAGRI,PRESIDENT

Briefly case of the complainant is that on 26.06.13 she took loan of Rs.1,65,000/- from the opposite party against gold on interest @15% per annum. The complainant on 13.05.14 with her father-in-law Shri J.K. Ahuja visited the opposite party for calculation of interest as she wanted to repay the loan with interest in June, 2014. He on 20.05.14 visited the opposite party. Who told  that penalty of Rs.17,000/- had to be paid by the complainant. The penalty charges @85% per mansum are unjustified. She objected. The employees of the opposite party told the complainant that only a sum of Rs.50/100 of penalty will be charged if interest is not paid. The complainant took up the matter with Mediation and Conciliation Centre of Delhi Govt, Parliament Street New Delhi. But to no effect. Hence, the present complaint for directions to the opposite party to settle his case of loan.

Notice of the complaint was sent to the opposite party. But despite service none appeared on behalf of the opposite party. The opposite party was proceeded exparte vide order dated 03.02.15.

When  the complainant was asked to lead evidence by way of affidavit, she filed her affidavit narrating facts of the complaint. The complainant in support of her case also relied upon letter dated 14.11.14 sent by the opposite party to the complainant, copy of reference no.459/PS/DIR/2014 dated 12.09.14 from Delhi Govt, Mediation and Conciliation Centre. Copy of gold pledge card and receipt of disbursement of loan.

We have heard A/R and father-in-law of the complainant and have gone through the record carefully and thoroughly. The only prayer of the complainant is  for direction to the opposite party to settle her case. The complainant has taken loan from the opposite party against gold. The claim of the opposite party has remained unsettled. Therefore, the opposite party is directed to settle loan case of the complainant within 30 days from receipt of copy of this order.

Order pronounced on : 08.03.2017

• Compliance of the order be made within 30 days after receipt of the order.
• Copy of order be sent to the concerned parties free of cost.
• Thereafter, file be consigned to record.

                  

 

 

(PUNEET LAMBA)                                      (URMILA GUPTA)                                      ( R.S.  BAGRI )

     MEMBER                                                      MEMBER                                                   PRESIDENT