Maharashtra

Central Mumbai

CC/19/200

Nimsh Kenia - Complainant(s)

Versus

British Airways - Opp.Party(s)

Akshay Kamble

05 Oct 2019

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CENTRAL MUMBAI
Puravatha Bhavan, 2nd Floor, General Nagesh Marg, Near Mahatma Gandhi Hospital
Parel, Mumbai-400 012 Phone No. 022-2417 1360
Website- www.confonet.nic.in
 
Complaint Case No. CC/19/200
( Date of Filing : 25 Sep 2019 )
 
1. Nimsh Kenia
2702, Springs, G D Ambedkar Marg, Dadar (E), Mumbai 400014
Mumbai
Maharashtra
...........Complainant(s)
Versus
1. British Airways
4th Floor, C G House, Opposite Old Passport Office, Dr. Annie Beasant Road, Worli, Mumbai 400030
Mumbai
Maharashtra
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. G.K.RATHOD PRESIDENT
 HON'BLE MS. PREETHI CHAMIKUTTY MEMBER
 
For the Complainant:
Mr.Kamble-Advocate
 
For the Opp. Party:
Dated : 05 Oct 2019
Final Order / Judgement

The complainant has filed on behalf of his daughter seeking refund of air tickets along with compensation and costs. Heard counsel for Complainant at length.  He alleged that Complainant daughter Ms.Aashna was downgraded from business class ticket to economic class ticket by Opposite Party for on her travel on 22.07.2019. However, no proof has been annexed in support of the same hence, we are unable to rely on this.  Further, learned counsel has submitted that Opposite Party did not arranged accommodation for his daughter when they cancel her return flight to Mumbai dated 25.07.2019.  Learned counsel has not brought any proof on record to show that Opposite Party were duty bound to provide accommodation to the passenger in case of any flight cancelation therefore, we unable to rely on this. Under these circumstances, it appears that there is no deficiency in service or unfair trade practice on the part of Opposite Party.  Hence this complaint is dismissed in limine. 

 
 
[HON'BLE MR. G.K.RATHOD]
PRESIDENT
 
 
[HON'BLE MS. PREETHI CHAMIKUTTY]
MEMBER
 

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