Kerala

Alappuzha

CC/127/2007

James Kutty Mathew - Complainant(s)

Versus

Branch Manager,State Bank Of India - Opp.Party(s)

George Mathew

31 Aug 2009

ORDER

IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHA
 
Complaint Case No. CC/127/2007
 
1. James Kutty Mathew
Mannamthuruthil House,Pondy P.O,Karuvatta,Cheruthana Village,Alappuzha
...........Complainant(s)
Versus
1. Branch Manager,State Bank Of India
Edathua ,ADB .3034
2. Regional Manager,Agriculture Insurance Company Of India
Kerala Regional Office,T.C 14-1765,Ground Floor,Bakery Junction
Thiruvananthapuram
Kerala
............Opp.Party(s)
 
BEFORE: 
 HON'ABLE MR. JUSTICE JIMMY KORAH PRESIDENT
 HONORABLE K.Anirudhan Member
 HONORABLE Smt;Shajitha Beevi Member
 
PRESENT:
 
ORDER

 

IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHA

Monday the 31st  day of  August, 2009

Filed on 25.06.2007

 

Present

  1. Sri. Jimmy Korah (President)
  2. Sri. K. Anirudhan (Member)
  3. Smt. Shajitha Beevi (Member)

in

C.C.No.127//07

Between

 

Sri.Jameskutty Mathew                                           1.         State Bank of India

Mannamthuruthil House                                                      Represented by its Branch

Pandy P.O., Karuvatta (Via)                                               Manager, Edathua – ADB 3034

Cheruthana Village                                                              (By Adv. C. Parameswaran)

Alappuzha District                                                  2.         The Agriculture Insurance Co.

      (By Adv.George Mathew)                                      of India Ltd., Represented by its

                                                                                                Regional Manager, Kerala Regional

                                                                                                Office, TC – 14 – 1765 Ground Floor

                                                                                                Bakery Junction, Thiruvananthapuram

                                                                                                (By Adv. C.Muraleedharan)

                                                                                                 

O R D E R

SMT. N. SHAJITHA BEEVI (MEMBER)

 

 The complainant case is as follows: - The complainant is a paddy cultivator of Cheruthana Village. The complainant, in 2005 availed a crop loan amount of Rs 50,000/-  from the State Bank of India, Edathuva Branch under Kisan Credit card Scheme. At the time of availing the loan, the bank collected the premium from the complainant towards Crop Insurance Scheme.  The responsibility of so collecting premiums for insurance scheme virtually lies with the Bank.  By the way in 2005, the crop in Cheruthana village sustained widespread crop failure. With the result, the Agriculture Insurance Company of India Ltd. in 2006 declared 90% insurance benefit to the aggrieved farmers. The bank is liable to pay the sanctioned insurance amount to the complainant. The complainant on umpteen occasions demanded the insurance amount from the 1st  opposite party in vain. The complainant is entitled to recover the entire insurance amount of Rs.45,000/- with 18% interest and Rs.5000/- by way of mental agony  sustained by the complainant with costs from the opposite parties. The opposite parties’ repudiation of complainant’s claim amounts to out-and-out negligence and deficiency of service on the part of the opposite parties. Got aggrieved on this the complainant approached this Forum for compensation and other relief. 

2. On notice being sent the opposite parties turned up, and filed separate version. The opposite parties contend that the complainant is not a consumer of the opposite parties. The complaint is time barred, and on that score alone the complaint is to be dismissed, the opposite party aver. The obligation for remitting the crop insurance premium is exactly with the complainant. However, in the instant case, the 1st  opposite party collected the said premium from the complainant.  But the same is not collected on behalf of National Agricultural Insurance Scheme which announced insurance benefit for crop failure.  The complainant has availed loan under the Kisan Credit Card scheme, and hence is absolutely out side the purview of the National Agricultural insurance scheme and its programs, the opposite party asserts.   According to the opposite parties, the complainant got hold of a good harvest, and never sustained any sort of crop loss as complainant alleged.  The complainant never lodged any claim with the opposite parties. The complaint is mere experimental to wangle illegal enrichment.  The complaint is only to be dismissed with cost to the opposite parties, the opposite parties assert. 

3. The complainant’s evidence consists of the testimony of the complainant himself as PWl.  On the side of the opposite parties its Manager was examined as RWl, and the documents Exts. Bl and  B12 were marked.          

4.  Bearing in mind the contentions of the parties, the questions come up for consideration before us are:- 

(a) Whether the complainant is a consumer as envisaged by law?

(b) Whether the complaint is barred by limitation?

(c) Whether the complainant sustained any crop loss?

5. We meticulously perused the pleadings, affidavit and the other documents brought in evidence by the parties. The crux of the complainant’s contentions is that the complainant sustained crop failure in the year 2005.  The opposite parties are liable to pay the insurance amount of Rs.45,000/- with 18% interest and  Rs.5000/- for mental agony  sustained by the complainant with costs,   yet the claim of the complainant was repudiated. To counter the complainant case, the opposite parties, at the threshold of the proceedings itself take up the contentions that the complainant is not a consumer, the claim of the complainant is barred by limitation and the alleged crop failure is contrary to the real facts. However, it appears that the opposite parties do not pursue the first two contentions seriously or let in any evidence that support or substantiate the said contentions. The counsel for the opposite parties fervently argued that the complainant contention of yield collapse is a mere story cooked up to contrive illegal enrichment. Keeping in view the contention of the counsel, we carefully read the documents placed on record by the complainant to further his case. With view to fortify the complainant’s case of crop failure.  The specific issue whether the complainant has sustained injury with respect of his yield.  In the absence of any cogent and convincing evidence to show specifically that the complainant sustained crop loss, we regret, we are unable to accept the complainant case. It goes without saying that the case of the complainant does not merit acceptance. 

For the forgoing reasons, the complaint stands dismissed. The parties are left to bear with their own costs.

            Pronounced in open Forum on this the 31st  day of August, 2009.

 

                                                                                                              Sd/- Smt.N.Shajitha Beevi:

 

  Sd/- Sri. Jimmy Korah:

 

  Sd/- Sri. K. Anirudhan:

 

 

 

 

Appendix:-

Evidence of the complainant:-

 

 PW1               -                       Jameskutty Mathew (Witness)

 

 Evidence of the opposite parties:-

 

RW1                -                       P.V. Davis (Witness)

 

Ext.B1              -                       Order of Agriculture (AGRI) Department (Attested true copy

                                                of the original document)

Ext.B2              -                       Letter to the Chief Secretary, Govt. of all

                                                States/UTs (Attested true copy of the original document)

Ext.B3              -                       Loanee Farmers – NAIS declaration form (Specimen copy)

Ext.B4              -                       Letter, Statement, etc. (Pages 1 to 3) (Attested copy)

Ext.B5              -                       Threshold yield listing for 2005 (Attested copy)

Ext.B6              -                       National Agricultural Insurance Scheme Declaration form

                                                 - Certificate No.51 (True Copy)

Ext.B7              -                       National Agricultural Insurance Scheme Declaration form

-         Certificate No.118 (True Copy)

Ext.B8              -                                                   Certificate No.207 (True Copy)

Ext.B9              -                                                   Certificate No.296 (True Copy)

Ext.B10            -                       Nodal Back wise Claim Payable Statement (True Copy)

Ext.B11            -                       Letter dated 7.6.2006 (True Copy)

Ext.B12            -                       Form of discharge for Crop Insurance claim (True copy)

 

// True Copy //

 

 

 

 By Order

 

 

                                                                                                              Senior Superintendent

 

To

         Complainant/Opposite parties/S.F.

 

 

  Typed by:- pr/-

 

 Compared by:-

 
 
[HON'ABLE MR. JUSTICE JIMMY KORAH]
PRESIDENT
 
[HONORABLE K.Anirudhan]
Member
 
[HONORABLE Smt;Shajitha Beevi]
Member

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