Orissa

Anugul

CC/90/2021

Pramila Sahoo - Complainant(s)

Versus

Branch Manager, SAHARA Credit Co-operative Society Ltd. - Opp.Party(s)

Md. Azad

12 Jan 2023

ORDER

OFFICE OF THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
ANGUL
 
Complaint Case No. CC/90/2021
( Date of Filing : 09 Nov 2021 )
 
1. Pramila Sahoo
At/ Vill/P.O-Paikapurunakote, Dist.-Dhenkanal. At present at-Banarpal, P.S-Banarpal,Dist.-Angul
Dhenkanal
Odisha
...........Complainant(s)
Versus
1. Branch Manager, SAHARA Credit Co-operative Society Ltd.
At- Angul Town, (Near Womens College), P.O/ P.S/Dist-Angul,Pin-759122,Odisha.
Angul
Odisha
2. Registered Office in Charge, SAHARA Credit Co-operative Society Ltd.
At-SAHARA India Bhawan,1,Kapoorthala complex, Aliganj,Lucknow-226024
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Saroj Kumar Sahoo PRESIDENT
 HON'BLE MS. Sasmita Kumari Rath MEMBER
 
PRESENT:
 
Dated : 12 Jan 2023
Final Order / Judgement

Sri S.K.Sahoo,President.

                  This is   a complaint U/s. 35 of C.P.Act.,2019.

2.         The case of the complainant  is that  being influenced  by  the opp.parties and their  agent  he has   opened account No.  12535100484, 12535100485 & 12535100486 for  an amount of  Rs. 10,000.00,Rs.15,000.00  and  another Rs.15,000.00  respectively in the  society of the  opp.parties under  SAHARA. E.SHINE scheme  for a  period of  96  months. Accordingly certificate  No. 351006014172, 351006014173 & 351006014174  were  issued in  favour of the  complainant by the  society of the opp.parties. The complainant   is  entitled to   get the  matured  amount  after its maturity .By  giving   false  assurance  the  deposits were obtained  from the  complainant  by   the  agent of the opp.parties. Inspite  of   repeated  approach   after 11.01.2022  the opp.parties  did not disburse the matured amount. In  the  month of October, 2021  the opp.party No.1  refused to disburse the amount i.e  the surrender  value of the  deposit. The  complainant  was   harassed  and suffered  from mental agony. He  was  put to  loss by such  conduct  of  the opp.parties. Hence this   case.

3.         Notice was  issued  to both opp.parties on  11.11.2021  through Regd. post with A.D  . On perusal of the  A.D available  in the  case record  it  is clear that opp.party No.1  has received the  notice  on 12.11.2021. The A,D  of opp.party No.2   is   not  available in the  case record. However  the letter issued to  opp.party No.2 and   A.D  are  not back  within 30 days . So it is deemed to be  served on opp.party No.2    in view of Section-27  of General Clauses Act. Inspite of  service of  notice the opp.parties  did not  file   their  written version. Opp.party No.2  did not appear  before this Commission, for  which  he has been set-exparte. Only  on 12.10.2022  the  Learned Counsel   Sri D.K.Pani & others   filed V.nama  for  opp.party No.1   and  filed  petition  , challenging  the maintainability of the present  proceeding before this Commission. The  said  petition was  disposed of  by order dt. 28.12.2022.

4.         It is the  specific  plea   of the opp.party No.1 that the  complainant   is a member of   Sahara Co-operative Society Ltd , as  such he   is not a consumer as described  under C.P.Act, 2019. He has  relied  on a decision of Hon’ble National  Commission, New Delhi passed in Revision Petition No. 4871  of 2012  namely M/S. Anjana Abraham Chembethil Vrs.  Managing Director, Koothattukulam Farmers Services Co-operative  Bank .

            On the  other hand  the learned counsel for the complainant relied  on the following decisions :-

  1. Ram Kanwar Vrs. Sahara India Pariwar Pvt Ltd., of  Hon’ble State Commission ,U.T,Chhandigarh , passed on 28.09.2021.
  2. The  judgement passed on 21.07.2020 by  Hon’ble National Commission,New Delhi  in Revision Petition No. 4044  of 2014 in Branch Manager, Sahara India Vrs. Raj Kumari Devi .
  3. The  judgement  passed  by the Hon’ble  Supreme Court of India  in Civil Appeal No. 64/2010 ,65/2010,66/2010,67/2010 and 68/2010 in the case of   Virendra Jain Vrs. Alaknanda Co-operative  Group Housing Society  Ltd. and  others  passed  on 23.04.2013.
  4. The  judgement  passed by Hon’ble Supreme Court of India in Civil Appeal No.  92 of 1998   passed on 11.12.2003  in the  case of  The Secretary,Thirumurugan Co-operative Agricultural Credit Society  Vrs. M.Lalitha (dead) through LRs. & Ors.

5.         Perused the  judgments relied  on by both the parties. On perusal of the   photo copies of  certificates  filed by  the  complainant it is  clear  that the  complainant is  a member  of  the co-operative  society  of the opp.parties  business organization. It is  also clear  from the  evidence  on  record  that the  complainant has  deposited  different   amounts  and  certificates  were issued in  his  favour  by the  society of the opp.parties. Even though  he  is  a member of  the society of the opp.parties he  has invested   certain amounts to earn  the maturity  amount  on  his deposits. From the  judgment  pronounced  by the  different  Commissions and  the Hon’ble Supreme Court relied on  by the complainant it is  crystal  clear  that the  complaint  is  a  consumer   U/s. 2(7)  of C.P.Act, 2019. So the  plea  of  the opp.parties   that the  present  complaint  petition  filed by the  complainant is   not   maintainable    is  not  acceptable  at all .So  the  present  complaint  filed by the  complainant is   maintainable  before  this Commission.

6.         On   perusal of the  complaint petition  it  transpires  that   the complainant has opened account No. 12535100484, 12535100485 & 12535100486 under  SAHARA. E.SHINE  scheme   on 11.01.2014   and deposited an amount of Rs.10,000.00,Rs.15,000.00 Rs. 15,000.00 respectively. It  further  transpires  from the  materials  on  record that  certificate  No. 351006014172, 351006014173 & 351006014174 were issued  to the  complainant   by the society of the opp.parties  which  were to be matured  on 11.01.2022. The  total amount    deposited by the complainant is  Rs.40,000.00 and the matured amount of  all the  deposits, in  toto is Rs. 1,04,480.00.The  complainant   has made  those  deposits  with the society   of the  opp.parties’ who  accepted the  same  in course of  their  business. It is  clear   that after  it  was matured the opp.parties did not pay  the matured  amount, although  the  complainant   approached  them  for the  same. The  contents of   the  complaint  petition is  supported by affidavit and   photo copies of  certificates  filed by the  complainant in this  case. The  complainant is  entitled to the  matured  amount i.e Rs. 1,04,480.00  on 11.01.2022. As the  said  amount has not been disbursed by the opp.parties, the complainant is  entitled  to get   interest  on the matured amount from the date of maturity  till  it is paid  to  him. Certainly due to non-payment  of the matured  amount  the  complainant  sustained mental agony and  loss. He  has been also dragged to the  present  litigation.

7.         Hence  the  ordered :-

: O R D E R :

                        The  case  be  and   same  is  allowed  in part on  contest against the  opp.party No.1 and  exparte  against the  opp.party No.2. The opp.parties  are  jointly and severally liable   for   payment to the  complainant. The  opp.parties are directed to pay  Rs. 1,04,480.00 (Rupees One Lakh Four Thousand Four Hundred Eight ) only  along with  interest @ 12 % p.a  from the  date of maturity   until payment is  made. The above opp.parties  are also directed to pay an amount of Rs. 15,000.00 (Rupees Fifteen Thousand)only as compensation and Rs.5000.00 (Rupees Five Thousand) only  towards  litigation expenses. The  opp.parties  are  further  directed to comply the  order  within  a period  of one  month of   receipt  of this  order, failing  which   they are liable  to pay penal interest @ 16% per annum,  on the  amount  to be  paid to   complainant.    

 
 
[HON'BLE MR. Saroj Kumar Sahoo]
PRESIDENT
 
 
[HON'BLE MS. Sasmita Kumari Rath]
MEMBER
 

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