Sri S.K.Sahoo,President.
This is a petition filed by the complainant U/s. 35 of Consumer Protection Act, 2019.
2. The case of the complainant is that she is a permanent resident of Vill- Paikpurunakote of Angul district . The opp.parties being the representative of the Co-operative Society, carrying its business at Angul . In the month of August,2012 the complainant has opened an account bearing No. 12534210956 for Rs.30,000.00 to earn his livelihood under “ SAHARA E.SHINE” scheme for 96 months with the opp.parties at their Angul branch office . Certificates was also issued by the opp.parties in favour of the complainant bearing No. 351006013992 .The said deposit was to be matured on 14.08.2020,when the opp.parties are liable to pay the maturity amount of Rs.78,3600 along with other benefits. After the maturity period the opp.parties did not pay the amount due to the complainant inspite of his several approach to the opp.parties . It is further alleged that when he wanted to submit a written application to opp.party No.1 he did not receive the same and refused to disburse the amount due to the complainant. Due to such conduct of the opp.parties- who have adopted unfair trade practice, the complainant was harassed and subjected to mental agony. There is gross deficiency in service of the opp.parties. Finding no other way the complainant has filed the present complaint before this Commission for necessary direction to the opp.parties to disburse the amount due to him along with other reliefs.
3. Notices were issued to all the opp.parties through R.P with A.D on 23.12.2020 .The Opp.party No.2 and 3 did not appear inspite of notice .Opp.party No.1 entered his appearance on 10.01.2023 .No written statement was filed by the opp.parties .
However the Learned Counsel for the opp.party No.1 challenged the maintainability of the proceeding before this Commission by relying on a decision in Revision petition No. 4871 of 2012 M/s.Anjana Abraham,Chembethil Vrs. M.D,The Koothattukulam Farmers Service Co-operative Bank passed by the Honorable National Consumer Disputes Redressal Commission, New Delhi . On the other hand the learned counsel for the complainant relied on decision of the Hon’ble Learned State Consumer Disputes Redressal Commission, Chandigarh in Ram KanwarVrs. Sahara India PariwarPvt. Ltd. on 28.09.2021, the judgement passed by the Hon’ble Supreme Court in Civil Appeal No. 64 of 2010 Virender Jain Vrs. AlaknandaCoopertative Group Housing Society Ltd. & others, Civil Appeal No. 92 of 1998, The Secretary,Thirumurugan Co-operative Agricultural Credit Society Vrs. M.Lalitha (dead) through L.Rs. & Others and submitted that the complainant is a consumer and the present proceeding is maintainable before this Commission. On perusal of the judgement relied on by both the parties it is clear that the complainant is a consumer and present proceeding is maintainable before this Commission.
4. From the complaint petition it is clear that on 14.08.2012 complainant has deposited an amount of Rs. 30,000.00 with the opp.parties and obtained Certificate No. 351006013992 . The photo copy of the said certificate is available in the case record. From the complaint petition coupled with certificate granted by the opp.parties it is clear that the complainant has deposited an amount of Rs. 30,000.00 with the opp.parties which are to be matured on 14.08.2020. Admittedly the opp.parties have not paid the matured amount to the complainant after the maturity period i.e on 14.08.20020 .
It is clear from the materials on record that the complainant has deposited the aforesaid amount to get the matured amount and the opp.parties have accepted those deposit in course of their business to earn profit. The aforesaid deposits were made by the complainant to earn his livelihood. It is further clear from the materials on record that the complainant is entitled to get the matured amount along with interest. Due to non-payment of the dues to the complainant after maturity he sustained loss and subjected to mental agony. The opp.parties have adopted unfair trade practice and they are jointly and severally liable for payment of the matured amount along with interest to the complainant.
6. Hence order :-
: O R D E R :
The case be and same is allowed in part on contest against the opp.party No.1 and exparte against the opp.party No.2 and 3. The opp.parties are jointly and severally liable for payment to the complainant. The opp.parties are directed to pay Rs.78,360.00 (Rupees Seventy-Eight Thousand Three Hundred Sixty) only along with interest @12% p.a from 14.08.2020 until payment is made. The above opp.parties are also directed to pay an amount of Rs. 15,000.00 (Rupees Fifteen Thousand)only as compensation and Rs.5000.00 (Rupees Five Thousand) only towards litigation expenses. The opp.parties are further directed to comply the order within a period of one month of receipt of this order, failing which they are liable to pay penal interest @ 16% per annum, on the amount to be paid to the complainant.