Orissa

Anugul

CC/29/2016

Sukanta Ranjan Mohapatra - Complainant(s)

Versus

Branch Manager,Life Insurance of India & others - Opp.Party(s)

B.C.Pradhan

08 Jun 2023

ORDER

OFFICE OF THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
ANGUL
 
Complaint Case No. CC/29/2016
( Date of Filing : 29 Jun 2016 )
 
1. Sukanta Ranjan Mohapatra
At-Susuda,P.O-Ankula,Dist-Angul-759122
Angul
Odisha
...........Complainant(s)
Versus
1. Branch Manager,Life Insurance of India & others
Angul Branch At/P.O/P.S/Dist-Angul
Angul
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Saroj Kumar Sahoo PRESIDENT
 HON'BLE MS. Sasmita Kumari Rath MEMBER
 
PRESENT:
 
Dated : 08 Jun 2023
Final Order / Judgement

Sri S.K.Sahoo,President.

          One  Sukanta Ranjan Mohapatra  has filed the present  complaint  U/s. 12  of C.P.Act, 1986 against the opp.parties.

2.       The  case   of the complainant  is  that   Mamata Kumari Devi  his  wife  was serving  as  staff nurse  in the  govt.  medical. She had taken   a  new  Jeevan Anand ( with  profit)   life insurance  policy  from the  opp.parties   during  her  life  time bearing policy No.   599705749 which commenced  from 28.06.2014. The  sum assured  was Rs.2,50,000.00 . The  yearly premium was fixed at  Rs. 15,138.00. She  had   also  taken  another  policy  bearing No.  588478990   Jeevan Sathi  (Double cover  joint  life plan with profit)   . The date of   commencement  of  that  policy was  28.11.2009. The sum assured was Rs. 2,00,000.00  with yearly premium   of Rs. 15,549.00 . The  complainant  being   husband   of  Mamata Kumari Devi  is   also  nominee   in those  policies. Due  to  her  illeness  Mamata Kumari Devi  was  admitted   at  All India Institute  of  Medical  Science, Bhubaneswar , who died on 14.02.2015 for   Cardio  respiratory arrest. The complaint immediately   intimated the opp.parties  regarding the death of  insured  and  placed  his  claim  under the  aforesaid policies. On  08.07.2015  and  18.08.2015   the opp.party No.2 asked the   complainant  to submit all the documents relating  to the treatment of  Mamata Kumari Devi   . The  complainant    by  his  letter dtd. 26.02.2016 submitted  his   replly  and   expressed his   ignorance   about the   sick  leave   of  Mamata Kumari Devi   and   non-availability of  the  treatment  particulars  of  his  wife  Mamata Kumari Devi  . On 31.03.2016  the  opp.parties repudiated the claim  on the  ground of  suppression of material facts. Hence  this  case.

          The  complainant  has also  filed the  photo  copies  of  a  lot of  documents   relating to the policies   and  his  claim.

3.       The  opp.parties filed   written  statement through  their  advocate . The opp.parties admitted about the   issuance of  the policies  in favour of  deceased  Mamata Kumari Devi   but  their  plea is that  Mamata Kumari Devi    has  suppressed  some material  facts regarding  her illness and  treatment, for which the  opp.parties are  not   liable   to pay the  claim of the  complainant.

4.       During   hearing  , the  complainant  admitted that he has received the  amount  relating  to  policy No. 588478990. From the  complaint  petition and   from the  photo copy  of  the   policy  bearing No. 599705749 , it is clear that  the  date of the  commencement of the  risk  is  28.06.2014  and the  sum assured  under the   said policy  is  Rs. 2,50,000.00 .It is  also  clear  from the  documents  filed by the  complainant  that he has  submitted all the  documents  relating  to his  claim except  some  documents  relating  to the  alleged treatment of  Mamata Kumari Devi    by  doctors earlier   to 28.06.2014.  It  is  claimed  by  the opp.parties  that  Mamata Kumari Devi    was  on  sick  leave  on medical   ground  from  04.01.2012 to 31.01.2012”. It  is also alleged  by  the opp.parties that the  complainant  was  asked  to submit the  documents  relating  to  such  medical leave. From the   copy of letter dtd. 09.03.2015  addressed to opp.party No.1  by the  complainant , it appears  that Mamata Kumari Devi   died  due  to  Cardio respiratory arrest on 14.02.2015 at 9.15 PM  at AIIMS Hospital  ,Bhubaneswar. From letter dtd. 31.03.2016  of Senior  Divisional Manager of  LIC of India, East  Central  Zone  office, it appears  that the  opp.parties  repudiated the  claim of the  complainant  on  the  ground that Mamata Kumari Devi   was   under  medical treatment  from 04.01.2012 to  31.01.2012 for   Pyrexia by  Dr,. Purusottom  Pradhan  of  Angul   but Mamata Kumari Devi    supressed  such material fact when   she submitted the   proposal form to the  opp.parties. It is  specifically  pleaded  that  at paragraph-11   (i) to (vi)  of the   proposal  form    the  insured  suppressed  about  the medical treatment and  her  health condition. The  opp.parties have  filed some  documents relating to the  policy of deceased Mamata Kumari Devi    . However, the opp.parties  failed to  prove  by  reliable  evidence  that the  wife of the  complainant  Mamata Kumari Devi    was  suffering  and  under  going  medical treatment   prior  to 28.06.2014 . From the  photo copy of the certificate  of  employer obtained by  LIC  of India,Cuttack  Division dtd. 24.08.2015 it  is clear that deceased Mamata Kumari Devi    was   not  absent  from  her  duty  on  health  ground  from 01.07.2009 to 30.06.2014 but  she  was on maternity leave  from 18.11.2014  to 14.02.2015 . In view  of  such document it  is   clear that   deceased Mamata Kumari Devi   was  not   on leave on health ground prior  to the submission of  proposal form by  her to the  opp.parties. The opp.parties also failed to  produce any reliable  evidence that  Mamata Kumari Devi    was  under  going   treatment  by Dr. Purusottam Pradhan  for  Pyrexia  for the   period  04.01.2012 to 31.01.2012.

5.       So  after going  through  the  pleading of the parties,  documents filed  it  is clear that  complainant   being  nominee is   entitled for the  policy amount and the  repudiation of the opp.parties  is  not based on  good reason.  By refusing  the  claim of the complainant, the opp.parties  have adopted unfair trade practice. The  complainant  was forced to come to  litigation .Certainly  the   conduct of the opp.parties  caused  mental agony and  harassment  to the  complainant. There is  deficiency in service by the opp.parties.  

6.       Hence order :-

: O R D E R :

          The  case be and the same is  allowed on  contest . The  opp.parties  are  directed to pay  the  sum assured  and  all other benefits  of  policy No. 599705749 along with  interest @ 7% p.a  from March, 2015  until payment is made. They are further  directed  to pay compensation of Rs. 50,000.00 (Rupees Fifty Thousand) only towards mental agony  and harassment  suffered  by the  complainant  along  with  an amount  of Rs. 30,000.00  (Rupees Thirty Thousand ) only  towards litigation cost. Both  the opp.parties are jointly and severally liable to pay  the  same  within one month from the date of receipt  of   this order, failing  which  they are liable to pay all the  dues  along with   penal interest @18% p.a   to the  complainant  until it is  paid. 

 
 
[HON'BLE MR. Saroj Kumar Sahoo]
PRESIDENT
 
 
[HON'BLE MS. Sasmita Kumari Rath]
MEMBER
 

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