Orissa

Rayagada

CC/49/2018

Tarini Charan Rath - Complainant(s)

Versus

Branch Manager Sahara India - Opp.Party(s)

Self

02 Mar 2023

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION RAYAGADA, ODISHA.

 

Date of Institution: 13.04.2018

     Date of Final Hearing: 02.03.2023

        Date of  Pronouncement: 02.03.2023

 

CONSUMER COMPLAINT NO. 49 / 2018

Sri Tarini CharanRath,S/O: Ramesh Chandra  Rath,

aged about 58 years, Resident of Rohit Colony, 3rd. Lane,

 Po: JSCO,Dist: Rayagada(Odisha) 765001.   

(Through Self for the Complainant)                           …Complainant

 

Versus

1.The  Branch  Manager,  Sahara India,

 At: R.K.Nagar, Po/Dist: Rayagada.

(None  for the O.Ps.)                                                                                                                         

2.The Managing Director,  Sahara India Bhawan,

Kapurtala Complex, Alliganj, Lucknow,

Pin No.226024. State:Utterpradesh.

(None  for the O.Ps.)                                                  …Opposite Parties

 

Present:          1. Sri Rajendra Kumar Panda, President.

           2. Sri Satish Kumar Panigrahi, Member.

ORDER

Sri  Rajendra  Kumar  Panda, President.

Brief facts of the case:-

Case in hand is the allegation of  deficiency in service and unfair trade practice by the O.Ps  for  nonpayment of maturity value   of 11( Eleven) numbers of  certificates  with accrued interest  which  the complainant sought  redressal.

The O.Ps not appeared though notices has been duly served resultant made exparte.

.A preliminary study of the nature of the complaint  reveals that it is a case of breach of contract. As per the contract between the parties, the O.Ps in the instant case promised to return the deposited amount to the  complainant   with a specified  rate of interest when their  Certificate/Bond matured.  When they have failed to fulfil their obligation it tends  to breach of contract.  Therefore, breach of contract itself may result in deficiency in service. The Consumer Protection Act, 2019 provides for a special remedy for such  grievance and for awarding compensation to the  aggrieved party.

It  is observed  the O.Ps had issued  11(Eleven) Nos. of certificates  in favour of the complainant in different  dates (Copies of the certificates are available  in the file which is marked as Annexure-1 to  11)  with assurance  to  pay back  his amount with up-to-date interest.  After maturity date the complainant  submitted  the  required documents to the O.Ps  for payment of  maturity amount. But till now the  O.Ps have  not  paid the  maturity amount  to the complainant.

We find there is gross deficiency  in service on the  part of O.Ps.   

The complaint petition  is  allowed in part.

To meet the  ends of justice    the following order is passed.

                In  resultant the complaint petition  stands  allowed  in  part against the O.Ps. 

                                                ORDER.          

The O.Ps are directed to pay the  maturity value  of the  11(Eleven) No.  Certificates  bearing  Certificate No. (1)925000925754 (2)925000925753 (3)925003928972  (4)925003928973 (5)92500392897 (6)925003928975  (7)925003928976  (8)925003928977  (9)92500392878 (10) 351004547059  (11) 351004547060 along with  interest @  Rs. 9% per annum from the date of respective maturity till  realization.

The entire directions shall be carried out with in 90 days from the  date of receipt   of this order.   Parties are left to bear their own cost.

.Miscellaneous  order if any  delivered by this  commission  relating to this case  stands vacated. 

A copy of this order be provided to all the parties at  free of cost as mandated by the Consumer Protection Act,  2019 or they may download same from the confonet.nic.in to treat the same as if copy of order received from this Commission.

The judgment be uploaded forthwith on the website of the Commission for the perusal of the parties.

File be consigned to the record room along with a copy of this Judgment.

 

 (S. K. PANIGRAHI)                                                        (R. K. PANDA)

MEMBER                                                                 PRESIDENT

 

PRONOUNCED ON 02.03.2023