West Bengal

Nadia

CC/50/2021

MAMATA NAYEK - Complainant(s)

Versus

BRANCH MANAGER, AXIS BANK LTD - Opp.Party(s)

MAKBUL RAHAMAN

03 May 2023

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION
NADIA
170,DON BOSCO ROAD, AUSTIN MEMORIAL BUILDING.
NADIA, KRISHNAGAR
 
Complaint Case No. CC/50/2021
( Date of Filing : 30 Mar 2021 )
 
1. MAMATA NAYEK
W/O- BASUDEB NAYEK VILL.- SANTIPUR, P.O.- SANTIPUR P.S.- SANTIPUR, PIN- 741404
NADIA
WEST BENGAL
...........Complainant(s)
Versus
1. BRANCH MANAGER, AXIS BANK LTD
FULIA BRANCH, 1 NO. NATUN FULIA, P.S.- SANTIPUR, PIN- 741402
NADIA
WEST BENGAL
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. DAMAN PROSAD BISWAS PRESIDENT
 HON'BLE MR. NIROD BARAN ROY CHOWDHURY MEMBER
 
PRESENT:MAKBUL RAHAMAN, Advocate for the Complainant 1
 
Dated : 03 May 2023
Final Order / Judgement

Ld. Advocate(s)

                        For Complainant: Makbul Rahaman

For OP/OPs : none

Date of filing of the case    :30.03.2021

Date of Disposal  of the case :03.05.2023

Final Order / Judgment dtd.03.05.2023

Complainant above name files the  case u/s 35 of C.P.Act 2019 against the aforesaid  OP praying for  refund of Rs. 4665.13, interested  @ 12% per annum over the said  amount, Rs.20,000/- as compensation and Rs. 10,000/-  as cost of the case.

 He alleged in the petition of complaint that he has one bank account with the OP vide account no. 918010059668506.

 He never  prayed for any  credit card  before the OP.

Even OP never issued any credit card  in his  favour but on 29.08.2020 he came  to OP bank  then bank informed him that she used credit card for Rs. 24,240/-.

 Thereafter complainant noticed that on 13.10.2020 an amount of to Rs.4665.13 has been deducted from her account.

 OP appointed recovery agent for recovery of credit card amount amounting to Rs. 27,000/- and they the misbehaved with the complainant .

 Hence,  the complainant filed  this case.

 On perusal of order no. 30 we find that Op  not yet filed W/V  within  the statutory period, hence  the case is running ex-parte against him.

TRIAL

During trial complainant filed affidavit-in-chief.

DOCUMENT

 

 During trial complainant files following documents.

1.Original pass book and also filed statement in respect of credit card

2. Copy of voter card.

 3. Copy of Aadhaar card

4. Copy of lawyer’s notice along with postal receipt.

 

DECISION WITH REASONS

It is the allegation of the complainant that he never applied for credit card before the OP and OP never issued any credit  card in favour of the complainant.

 On perusal of the original bank  Pass Book of the complainant it appears that OP  deducted amount to Rs. 4665.13  on 13.10.2020.

 On perusal of the credit card statement we find that transaction has noted with the merchant namely Nobroker technology solution on 29.08.2020 with the amount of Rs.24, 220/-. In the said  document Rs. 4665.13 has been debited on 13.10.2020.

 In the present case OP is not contesting,  so  we  could not hear him on this point. Complainant filed affidavit-in-chief.

Considered  the same.

 He in his affidavit-in-chief  stated that he never  applied for credit card.

 Even    OP never issued any credit card in his  favour .

 Evidence of complaint  is  nothing but unchallenged testimony so we  do not find  any reasons to disbelieve  the same.

   Accordingly, we have no other alternative but to presume  that  complainant   never applied for credit before the OP and OP never  issued any credit card in his favour. So any kind of transaction relating to said credit card should not be liable upon the complainant.

Having regard to the aforesaid discussion we are of the firm   view that complainant has able to establish his case.

 In the result present  case succeeds.

Hence,

It is

                                                Ordered

Hence the present case be and same is allowed ex-parte against the OP with cost of  Rs. 1,000/- to the paid by  OP to the complainant.

 OP is directed to refund Rs.4665.13 (four thousand six hundred sixty five ) in favour of the complainant within the 1 month  from this date failing which   aforesaid amount shall carry interest @ 9 % per annul for this date to till the date of actual payment and complainant shall have liberty to pay this order in to execution.

 OP is directed not to claim any amount in respect of transaction of aforesaid credit card from the complainant.

 OP is further directed to pay Rs.2,000/-  as compensation in favour   of the complainant within one month from this date failing which complainant shall have liberty to put this order in  to execution.

Let a copy of this order be supplied to the parties  as free of cost.

Dictated & corrected by me

 

              ............................................

                     PRESIDENT

 (Shri   DAMAN PROSAD BISWAS,)                       .................................................

                                                                                                                                                  PRESIDENT

                                                                                     (Shri   DAMAN PROSAD BISWAS,)      

            I,  concur,

 

             ........................................                                                                                    

                       MEMBER                                                                                                                                                      

 (NIROD  BARAN   ROY  CHOWDHURY)                              

 

 
 
[HON'BLE MR. DAMAN PROSAD BISWAS]
PRESIDENT
 
 
[HON'BLE MR. NIROD BARAN ROY CHOWDHURY]
MEMBER
 

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