Heard learned counsel for the appellant. None appears for the respondent.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The factual matrix leading to the case of complainant, is that the complainant was an employee under OP No.1-Bank appointed on 01.08.1976. It is alleged that he has retired as Branch Manager on dtd.28.02.2014 on superannuation from his service. It is also alleged that after retirement he got gratuity of Rs.7,50,000/- but not the amount which has been received by the OP No.1 from the Life Insurance Corporation of India. According to him the OP No.1 has received Rs.9,29,100/- from LIC towards gratuity but paid Rs.7,50,000/- inspite of approach the complainant did not get any amount further. Hence, the complaint was filed alleging deficiency in service on the part of the OP.
4. The OP No.1 filed the written version stating that the complainant is not a consumer under the OP and as per Gratuity Act 1972 and Orissa payment of Gratuity Rules 1974, he is only entitled to get Rs.7,50,000/- and same amount already paid to the complainant. He also relied on the decision of Managing Committee. Therefore, they have no deficiency in service on the part of the OP.
.5. After hearing both the parties, learned District Forum passed the following order:-
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“ The Opposite Parties are jointly and severally directed to pay Rs.1,79,100/- (Rupees one lakh seventy nine thousand and one hundred )only as the differential gratuity amount alongwith an interest @ 6 % per annum from Dtd.11.04.2014 till the date of Order i.e. Dtd.23.11.2016 to the complainant and compensation for mental agony, harassment and litigation expenses of an amount of Rs.10,000/- (Rupees ten thousand)only, within one month from the date of order, failing which the total awarded amount shall carry interest @ 12 % per annum till the actual date of payment.
Further the Forum warns the Opposite Parties not to repeat aforesaid practice in future. The complaint is allowed and disposed off accordingly. “
6. Learned counsel for the appellant submitted that the consumer complaint is not maintainable because it is to be decided before the special designated Authority. Apart from this the gratuity is neither a goods or service processed for consideration but only payable to the employee as per Orissa payment of Gratuity Rules,1974. Since, the complainant is guided by the Orissa Payment of Gratuity Rules and the Committee of the Service Co-operative Society through its decision, the complainant is entitled to get Rs.7,50,000/- towards the gratuity amount. Learned District Forum ought to have considered all these facts and law. Therefore, he submitted to set-aside the impugned order by allowing the appeal.
7. Considered the submission of learned counsel for the appellant, perused the DFR and impugned order.
8. It is admitted fact that the complainant was an employee of the OP-bank and he retired from service but after retirement he got the gratuity amount of Rs.7,50,000/-. On the otherhand, OP relied on the decision of the Managing Committee of the Sambalpur District Co-operative Society where it has been held that the gratuity of Rs.7,50,000/- should be payable to the employee on their requirement in accordance with the Orissa payment of Gratuity Rules. Since, the Resolution passed to pay Rs.7,50,000/- as per Orissa Payment Gratuity Rule,1974 it can not be said that payment of Rs.7,50,000/- by the OP is deficiency in service on the part of the OP. Since, we find that there is no cause of action to file the case because of the aforesaid observation, the entire impugned order is liable to set-aside and it is set-aside.
Appeal stands allowed. No cost.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.
Statutory amount be refunded.