Heard the learned counsel for the parties.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The unfolded story of the complainant, is that the complainant being owner of a Tata Tanker bearing Regd.No.OR-14C-7072 has purchased the policy from the OP under Carrier Legal Liability Policy covering the risk from 15.01.2010 to 14.01.2011 and the tanker vehicle was also insured with the OP under GCCV public carriers policy w.e.f. 17.03.2010 to 16.03.2011. It is further case of the complainant that on 26.062010 the vehicle while transporting the above petroleum products met with an accident at Lathikata market area. Therefore, the claim was made and accordingly informed the police. Since, no amount was settled, complainant filed the present complaint.
4. The OP filed the written version stating that they have repudiated the claim on the ground that the driving license of the driver having no endorsement to drive the vehicle having carrier goods of dangerous and hazardous nature. So, the OP repudiated the claim on the above reasons. Therefore, OPs have no deficiency in service on their part.
5. After hearing both the parties, learned
District Forum has passed the following order:-
Xxxx xxxxx xxxxxxx
“Basing on all these facts observed above, we hereby made liable to the OP and thereby direct the OP to pay the amount as regards to loss of insured vehicle as well as products therein amounting Rs.4,24,196/- (Rupees Four lakh twenty four thousand one hundred ninety six) only to the complainant. Further the OP is directed to pay Rs.10,000/- (Rupees ten thousand) only towards mental agony, harassment and cost of this case to the complainant.
All the above orders are to be carried by the OP within two months from receiving of this order failing which @ 9 % interest per annum shall be chargeable from the date of claim i.e. 23.07.2010 over and above all the ordered amount till realization.”
6. Learned counsel for the appellant submitted that the driver has not produced the necessary certificate to drive the Goods carrier of dangerous and hazardous nature. Unless the driver has got the valid driving license, as such the relief should not be granted to the complainant. Further he submitted that the impugned order was passed by the learned District Forum by ignoring the pleadings on record. Learned District Forum ought to have considered all the facts and law involved in this case. So, he submitted to set-aside the impugned order by allowing the appeal.
7. Learned counsel for the respondent submitted that there is clear valid driving license of the driver. He also showed the driving license of the driver. Therefore, he submitted that the OP being duty bound has badly repudiated the claim. However, learned District Forum has rightly passed the impugned order. He supports the impugned order.
8. Considered the submission of the learned counsel for the parties, perused the DFR and impugned order.
9. It is admitted fact that the Carrier Legal Liability Policy was purchased by the complainant from the OP. It is also not in dispute that during currency of the policy the accident took place. It is also not in dispute that the OP repudiated the claim basing on the fact that the driver has no valid driving license for driving the vehicle products which is hazardous and dangerous goods. It is settled in law that the complainant is required to prove his case and deficiency in service on the part of the OP.
10. In this case during currency of the policy, the accident took place where the driver has got the driving license to drive such vehicle. Now the question arises whether the driver has got necessary driving license as required U/S-14 (2) of the Act to drive the transport vehicle carrying goods of dangerous and hazardous nature. In this regard, copy of driving license with other documents show that the driver has not only got driving license for driving the heavy vehicle but also has undergone one day refreshment course as required under provision to Section 14(2) of the M.V. Act at relevant period. Section-14(2) states that in case of driving license of the driver with regard to his training to drive vehicles carrying goods of dangerous and hazardous nature has to undergo a one day course duly certified by Authority. Since, the driver in question has got period of desired training for one day and also has of license the period covering the date of accident, we are of the view that the driver has got valid of the driving license as per Section-14(2) of the Act. Therefore, the repudiation of the claim by the OP is illegal. In the result, the complainant has proved the deficiency in service on the part of the OP. We have gone through the surveyor’s report and it is submitted that the surveyor has only made survey in respect of the damage of the vehicle and come to the conclusion of loss at Rs.3,27,696/- whereas the complainant asked for Rs.96,500/- more for damage to products. Since, the surveyor report with regard to loss to the vehicle should be acceptable as per settled principle of law unless it is biased, we accepted the surveyor’s report towards loss at Rs.38,000/- so far product concerned in the policy for products. There is another insurance policy for the vehicle only. Annexure-9 and 10 shows that claim intimation issued covering the damage to the petroleum product.
11. They also disclose that there is loss whereas loss Rs.3,27,396/- even if the surveyor’s report is silent on the aspect the claim application, we accepted. We are of the view that there is loss of Rs.3,27,696/-.45. Now the complainant is entitled to get the amount so far petroleum product and other charges is concerned i.e. Rs.3,27,696 + Rs.38,000/- =Rs.3,65,696/-. Thus, the complainant is entitled to Rs.3,65,696/-.
12. In view of aforesaid discussion, while confirming the finding of the learned District Forum, we hereby modified the impugned order by directing the OP to pay Rs.3,65,696/- to the complainant within a period of 45 days and to pay Rs.10,000/- towards mental agony and harassment cause to the complainant, failing which all will carry 12 % interest per annum from the date of impugned order till date of payment made.
The appeal is disposed of accordingly.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.