Heard learned counsel for the appellant. None appears for the respondent.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The case of the complainant,in nutshell is that the complainant being owner of the vehicle bearing No.AP 35 T-2149 had purchased a policy for the vehicle covering the risk from 13.02.2007 to 12.02.2008. It is alleged inter-alia that on 23.11.2007 the vehicle met accident near Turugudi village and thereafter the matter was informed to the insurer who deputed the surveyor. The Surveyor made survey and found that the driver of the vehicle has no valid driving license and as such it was repudiated. Challenging same as deficiency in service, the complaint was filed.
4. The OP filed written version stating that after receiving the claim they have deputed the surveyor who had computed the loss but found that the policy condition has been violated as the driver has valid driving license at the time of accident. Therefore, they have no deficiency in service on the part of the OP.
5. After hearing both the parties, learned District Forum passed the following order:-
Xxxx xxxx xxxx
“Hence ordered that the complaint petition is allowed in part and the Opposite Party is directed to pay Rs.1,15,000/- towards repair charges of the vehicle with interest @ 9 % per annum from 1.7.2008 besides Rs.5000/- towards compensation and costs to the complainant within 30 days from the date of communication of this order.”
6. Learned counsel for the appellant submitted that learned District Forum has committed error in law by not considering their pleas. She also submitted that learned District Forum has not followed the policy condition because the policy conditions states that there should be valid and effective driving license . But in the instant case the driver has got fake driving license. Learned District Forum ought to have understood the fact and law and as such the impugned order is illegal and improper . So, he submitted to set-aside the impugned order by allowing the appeal.
7. Considered the submission of learned counsel for the appellant, perused the DFR and impugned order.
8. It is admitted fact that during currency of the policy the vehicle met accident. It is settled in law that the complainant has to prove his case and deficiency in service on the part of the OP. The only claim in this case is to find out whether driver has got fake driving license. We have gone through the records and found that the driving license of the driver has been valid, he has got LMV/HMV driving license. Learned counsel for the appellant has failed to substantiate any such driving license to be fake one. Moreover, we relied on the decision of Hon’ble Supreme Court in Civil Appeal Nos. 1999-2000 of 2020 Nirmala Kothari-Vrs- United Indian Insurance Co.Ltd. Where Their Lordship have held at para-10 and 11 which are follows:-
10. The view taken by the National Commission that the law as settled in the pepsu case (Supra) is not applicable in the present matter as it related to third-party claim is erroneous. It has been categorically held in the case of National Insurance Co.Ltd.-Vrs- Swaran Singh & Others (SCC pp.341,para 110) that
“ 110.(ii)…. Mere absence, fake or invalid driving licence or disqualification of the driver for driving at the relevant time, are not in themselves defences available to the insurer against either the insured or the third parties. To avoid its liability towards the insured, the insurer has to prove that the insured was guilty of negligence and failed to exercise reasonable care in the matter of fulfilling the condition of the policy regarding use of vehicles by a duly licenced driver or one who was not disqualified to drive at the relevant time.”
11. While hiring a driver the employer is expected to verify if the driver has a driving licence. If the driver produces a licence which on the face of it looks genuine, the employer is not expected to further investigate into the authenticity of the licence unless there is cause to believe otherwise. If the employer finds the driver to be competent to drive the vehicle and has satisfied himself that the driver has a driving licence there would be no breach of Section 149(2)(a)(ii) and the Insurance Company would be liable under the policy. It would be unreasonable to place such a high onus on the insured to make enquiries with RTOs all over the country to ascertain the veracity of the driving licence. However, if the insurance company is able to prove that the owner/insured was aware or had notice that the licence was fake or invalid and still permitted the person to drive, the insurance company would no longer continue to be liable.
With due regard to the aforesaid decision, we are of the view that in the instant case in our hand, the OP has failed to prove the driving license of the driver. On the otherhand, the driver has valid driving license. Therefore, the repudiation of claim is deficiency in service on the part of the OP.
9. So far computation of loss is concerned, it is well settled in law that the surveyor’s report should be the basis for computation of loss. He has come to a conclusion to the finding of loss for Rs.1,15,000/-. Regarding the computation but there is 25 % on cash loss has been deducted. Reason for cash loss is absolutely beyond the purview of surveyor in this regard. Therefore, we have no hesitation to hold that there is computation of loss at Rs.1,15,000/- to which the complainant is entitled to.
In view of aforesaid discussion, while confirming the impugned order, modified the impugned order by directing the OP to pay Rs.1,15,000/- towards repairing charges with 9 % interest from the date of impugned order till date of payment. Rest of the impugned order will remain unaltered.
Appeal is disposed of accordingly. No cost.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.