West Bengal

Bankura

CC/57/2019

Swapan Kumar Bhattacharya - Complainant(s)

Versus

Bajaj Finance Limited - Opp.Party(s)

Jayanta Kumar Mukhopadhyay

13 Dec 2023

ORDER

IN    THE   DISTRICT   CONSUMER   DISPUTES   REDRESSAL COMMISSION, BANKURA

  Consumer Complaint No. 57/2019

         Date of Filing: 17-12-2019

Before:                                        

1. Samiran Dutta                            Ld. President.      

2. Siddhartha Sankar Bhui            Ld. Member.                            

 

For the Complainant:  Ld. Advocate Jayanta Kr. Mukhopadhyay

For the O.P.: None                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             

Complainant

Swapan Kumar Bhattacharya, s/o Late Bomkesh Bhattacharya, Sukanta Pally, Math Para, Bankura

Opposite Party                                                                                                                                                                                                                                           

1.Bajaj Finance Ltd., Nutanganj, Ambika Market, Bankura

2.Branch Manager, UBI, Pratap Bagan, Arabinda Nagar, Bankura     

                                                                                                                                                                                                                                                             

FINAL ORDER / JUDGEMENT 

Order No.31

Dated:13-12-2023

 

The Complainant files hazira through advocate.

No step is taken by the O.P.s

O.P. s are found absent on repeated call.

The case is therefore taken up for ex-parte hearing.

The Complainant’s case is that he took a loan from O.P. No.1 under Agreement No. being 4D4DFS56757634, dt.28/10/2017 payable at monthly EMI of Rs.225/- through O.P.2/Bank under ECS Mode. Though the loan amount has been repaid and No Dues Certificate has been issued by O.P. No.1 but O.P. No.1has wrongfully demanded Rs.3,200/- instead of refunding extra ECS amount of Rs.225/-. The Complainant has therefore approached this Commission for appropriate relief.

The O.P. /Bank though appeared but did not file any written version. O.P./Financer in spite of service of Notice did not contest the case.

                                                                                                                                                                                          Contd……p/2

                                                                                                            Page: 2

The Commission has examined the complainant’s case and all the materials on record. When No Dues Certificate has been issued by the O.P./Financer which is on record they cannot claim further amount towards the Loan A/c from the Complainant and so O.P./Financer is liable to refund the payment of excess ECS amount of Rs.225/- through O.P.2/Bank in favour of the Complainant.

Prima facie case is established.

                                                                              Hence it is ordered……..

That the case be and the same is allowed ex-parte against the O.P.s

O.P./Financer is directed to refund Rs.225/- to the Complainant without claiming further amount of Rs.3,200/- within one month from this date in default law will take its own course.

Both parties be supplied copy of this Judgement free of cost.

 ____________________                _________________         

HON’BLE   PRESIDENT            HON’BLE MEMBER