Haryana

Karnal

CC/397/2022

Vijay Kumar - Complainant(s)

Versus

Bajaj Allianz Life Insurance Company Limited - Opp.Party(s)

Balvinder Singh

21 Jul 2022

ORDER

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KARNAL.

 

                                                          Complaint No. 397 of 2022

                                                          Date of instt.13.07.2022

                                                          Date of Decision 21.07.2022

 

Vijay Kumar aged about 43 years son of Shri Bir Singh, resident of village Sirsi, District Karnal. Aadhar no.8490 6768 3947.

 

                                                 …….Complainant.

                                              Versus

 

1.     Bajaj Allianz Life Insurance Co. Ltd. Sector 12, Karnal, through its Branch Manager.

2.     Bajaj Allianz Life Insurance Co. Ltd. Sector-12, Karnal, GE Plaza 5^th floor, B Wing, Airport Road, Yerawada, Pune, Maharashtra-411006, through its MD/CEO/Authorized Signatory.

 

                                                                    …..Opposite Parties.

 

      Complaint u/s 35 of the Consumer Protection Act, 2019

 

Before   Sh. Jaswant Singh……President.       

      Sh.Vineet Kaushik ………..Member

      Dr. Rekha Chaudhary……Member

 

 Present: Shri Balvinder Singh, counsel for complainant.

                                        

                (Jaswant Singh President)

ORDER:                    

 

                        This complaint has been filed by the complainant u/s 35 of the Consumer Protection Act, 2019 against the opposite party (hereinafter referred to as ‘OP’) on the averments that complainant had purchased a Life Insurance Policy bearing no.0339397228, date of commencement was 15.11.2017, date of maturity 14.11.2079, sum assured Rs.2,48,232/- , total installment premium Rs.11,483/-, sum assured Rs.1,24,116/-, policy term 62 years, premium paying term 10 years, due date of last premium 15.05.2017, nominee name is Geeta Devi. Complainant deposited all premium installments regularly till 05.05.2020, he deposited Rs.60,000/- till 05.50.2020 and thereafter complainant has not deposited the further installment of premium. On 11.07.2020 the complainant had moved a written representation before the OP no.1 with a request that he wants to paid off/close aforesaid policy and complainant had also closed auto debit bank transaction regarding premium of said policy. The representative of the OPs assured the complainant that the abovesaid amount would be returned to the complainant within short span of time. Thereafter, complainant visited the office of OPs several times and requested to refund abovesaid amount, but OPs started to postponing the matter on one pretext or the other and lastly OPs had given only Rs.8612/- to  the complainant by way of cheque. After that complainant visited the office of OPs several times and requested to make the remaining payment of premium of Rs.51388/-, but OPs did not pay any heed to the request of complainant and lastly flatly refused to make the remaining payment. In this way there is deficiency in service on the part of the OPs. Hence this complaint.

2.             Arguments on the point of admissibility heard.

3.             As per version of the complainant, he purchased an insurance policy in question from the OPs and deposited three installments of Rs.60,000/- till 05.50.2020 and thereafter complainant has not deposited the further installment of premium. On 11.07.2020 complainant moved an application with a request that he wants to close the policy in question and requested to make the payment of Rs.60,000/- but OPs had paid only Rs.8612/-. Complainant requested the OP several times to make the remaining payment of Rs.51388/- but OPs failed to pay the same.

4.             Complainant has filed the present complaint with the prayer to direct the OPs to make the payment of Rs.51388/-. The complainant has purchased the policy in question on 15.11.2017 and last premium was paid by the complainant to the OPs on 05.05.2020. Complainant had enjoyed the benefit of the policy till 05.05.2020. If during this period any mis-happening occurred then complainant would have enjoyed the benefit offered under the policy as the OPs have already paid Rs.8612/- to the complainant as per terms and conditions of the policy. Furthermore, he did not also avail the benefit of freelook period as per terms and condition of the policy. Hence, we are of the considered view that the present complaint is not maintainable at this stage and same deserves to be dismissed.

5.             In view of the above discussion, we dismiss the present complaint at the stage of admission. Party concerned be communicated of the order accordingly and file be consigned to the record room.

Announced
Dated: 21.07.2022

                                                                 President,

                                                   District Consumer Disputes

                                                   Redressal Commission, Karnal.

 

       

                (Vineet Kaushik)        (Dr. Rekha Chaudhary)      

                      Member                        Member