Heard learned counsel for both the parties.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The unfolded story of the case of the complainant, is that the complainant being owner of the vehicle bearing Regd.No.OR-02-AQ-0297 had purchased the policy for the vehicle for the period from 19.09.2007 to 18.09.2008. The IDV of the vehicle is Rs.2,45,000/-. It is alleged inter-alia that on 27.02.2008 the driver of the vehicle while going from Rasulgarh to Balugaon, two persons went with the vehicle near Pitapalli square, they stopped at a Dhaba for food. It is alleged that two persons requested the driver for taking food, at the time of consuming food they offered cold drinks to the driver who after taking same became unconscious. During unconsciousness of the driver, the vehicle was stolen away. Thereafter the FIR was lodged. The matter was also informed to the insurer. The insurer repudiated the claim on the finding that no pre-caution was taken by the complainant for the safety of the vehicle and as such they have repudiated the claim. Challenging such repudiation, the complaint was filed.
4. The OP filed written version stating that the complaint is not maintainable because the case is barred by limitation. It is specifically mentioned that the condition no.5 of the policy has been violated because the complainant has not taken security for the safety of the vehicle. Therefore, they have no deficiency in service on their part.
5. After hearing both the parties, learned District Forum passed the following order:-
Xxxx xxxx xxxx
“In the result, the complaint is hereby dismissed on contest against the Ops being devoid of merit. No cost.”
6. Learned counsel for the appellant submitted that learned District Forum has committed error in law by not going through the written version with proper perspectives. According to him there is clear evidence for hiring of the vehicle by two unknown persons and the driver did misdeed by taking the spurious drinks. However, the vehicle has not been traced out. There is negligence on the part of the complainant for such conduct of the driver. So, he submitted to set-aside the impugned order by allowing the appeal.
7. Learned counsel for the respondent submitted that he being the complainant had challenged the order because he has taken all precautions for safety of the vehicle. When the driver has allowed to go two person to go in good faith and subsequently they gave some intoxicated drink to the driver, the repudiation of the claim on the ground for violation of the policy condition no.5 is thoroughly misconceived. According to him driver has worked in good faith and learned District Forum ought to have considered all the facts and law involved in this case. So, he supports the impugned order.
8. Considered the submission of learned counsel for the respective parties, perused the DFR and impugned order.
9. It is admitted fact that during currency of the policy the vehicle has been stolen away and FIR has been lodged immediately after the incident. Not only this but also the materials on record showed that the driver who was in-charge of the vehicle allowed two persons who hired the vehicle to travel. It is only fault of the driver to have allowed two persons to enter into the vehicle. But for that no calpability can be attached with the complainant. Thus, we are of the view that the complainant has taken sufficient precaution to the safety of the vehicle. As such the policy condition no.5 has not been violated by the complainant. It appears that the Ops have repudiated the claim for violation of policy condition no.5 but we have come to the conclusion that the repudiation is totally baseless. Therefore, there is deficiency in service on the part of the OP to the complainant.
10. The OP has not assessed the loss. However, the vehicle has run for one year from the date of purchase and the IDV is Rs.2,45,000/-. In our opinion, the cost of the vehicle minus depreciation cost should be available to the complainant. Therefore, we are of the view that the appellant is entitled to get Rs.2,25,000/- from the respondent as compensation against the vehicle.
11. Therefore, the appeal is allowed and consequently complaint is allowed with direction to the OP to pay Rs.2,25,000/- towards compensation within a period of 45 days from today failing which it will carry interest @ 12 % per annum from the date of impugned order till date of payment. No cost.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.