Kerala

StateCommission

A/10/588

KOTAK MAHINDRA - Complainant(s)

Versus

BABY C.S - Opp.Party(s)

S.S.KALKURA

28 May 2011

ORDER

 
First Appeal No. A/10/588
(Arisen out of Order Dated 13/07/2010 in Case No. CC/08/64 of District Palakkad)
 
1. KOTAK MAHINDRA
MUTUAL LIFE INSURANCE LIMITED
MUMBAI
MAHARASHTRA
...........Appellant(s)
Versus
1. BABY C.S
W/O LATE MANI,CHOORAKODEPUTTYANKAND HOUSE,CHERAYA,KONGAD,
PALAKKAD
KERALA
2. MAHINDRA AND MAHINDRA FINANCIAL SERVICE
SADHANA HOUSE 2ND FLOOR BEHIND MAHINDRA TOWERS,570,P.B MARGWORK
MUMBAI
MAHARASHTRA
3. BRANCH MANAGER
MAHINDRA AND MAHINDRA FINANCIAL SERVCES,T.M.COMPLEX,CHANDRA NAGAR,PALAKKAD
PALAKKAD
KERALA
4. BRANCH MANAGER
FINANCIAL SERVICES
KOCHI
KERTALA
...........Respondent(s)
 
BEFORE: 
 HONARABLE MR. JUSTICE SHRI.K.R.UDAYABHANU PRESIDENT
 
PRESENT:
 
ORDER

KERALA STATE CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACAD THIRUVANANTHAPURAM

 

COMMON ORDER IN FIRST APPEAL NOS.489/2010 AND 588/2010

JUDGMENT DATED: 28.5.2011

PRESENT

 

JUSTICE SRI.K.R.UDAYABHANU  : PRESIDENT

 

FIRST APPEAL 489/2010

 

1. Mahindra & Mahindra                                        : APPELLANTS

    Financial Services Ltd. Rep.by

    Managing Director,

    Sadhana House, 2nd Floor Behind

    Mahindra Towers,

    570 P.B. Marg Work, Mumbai.

 

2. Branch Manager,

    Mahindra & Mahindra Financial Services Ltd.,

    2nd Floor, T.M.Complex,

    Chandra Nagar, Palakkad.

 

3.  Branch Manager,

     Mahindra & Mahindra Financial Services Ltd.,

     Cochin.

 

(By Adv.Poovappally M.Ramachandran Nair)

 

                Vs.

 

1. Baby.C.S. ,w/o Mani                                         : RESPONDENTS

    Choorakode Puliyankad House, Palakkad.

 

2. Deputy Chief Manager,

    Claim’s Department, Kotak Mahindra Old Mutual

    Life Insurance Ltd., 9th Floor,

    Godres Coliseum,

    Behind Everard Nagar Sian(E), Mumbai.

(By Adv.

 

FIRST APPEAL588/2010

 

Kotak Mahindra old  Mutual life insurance.             : APPELLANT

Limited, Mumbai.

 

(By Adv.P.Fazil)

                 Vs.

1. Baby.C.S. ,w/o  late Mr.Mani                             : RESPONDENTS

    Choorakode Puttiyankad House,

    Cheraya, Kongad, Palakkad.

 

2. Mahindra & Mahindra Financial Services Ltd.,

    Rep.by Manaigng Director,

    Sadhana House, 2nd Floor, Behind

    Mahindra Towers,

    570 P.B. Marg Work, Mumbai.

 

3. Branch Manager,

    Mahindra & Mahindra Financial Services Ltd.,

    2nd Floor, T.M.Complex,

    Chandra Nagar, Palakkad.

 

4.  Branch Manager,

     Mahindra & Mahindra Financial Services Ltd.,

     Cochin.

 

JUDGMENT

 

JUSTICE SRI.K.R.UDAYABHANU  : PRESIDENT

 

 

          The appellants in A.489/10 are the opposite parties 1 to 3 the Financiers and the appellants in A.588/2010 is the insurer in CC.64/08 in the file of CDRF, Palakkad.  The appellants are under orders to cancel the loan amount of Rs.4,32,601/- taken by the complainant’s deceased husband.  The appellants/opposite parties 1 to 3 are directed to return back the amount of Rs.54450/- remitted by the complainant towards monthly instalments with 12% interest from 15.12.07 to date of order and  also cost of Rs.2000/-.

          2. The matter is with respect to the repudiation of the policy availed by the deceased husband of the complainant from the 4th opposite party/Insurance Company for purchasing a tractor for which  finance was provided by the opposite parties 1 to 3.  The policy coverage is from 28.2.2007 onwards and the assured died on 14.4.07 ie within two months of  availing the policy.  As per the terms of the policy in case of death the remaining instalments of the loan amount is not to be paid.  The assured died on account of  lever cirrohosis.  It is the case of the 4th opposite party/insurer that the complainant has suppressed material facts with respect to his health.  According to the complainant, the wife of the deceased the assured died of jaundice.

          3. The evidence adduced consisted for the testimony of DW1; Exts.A1 to A7 and B1. The respective parties have also filed proof affidavits.

          4. It is seen that the documents filed alongwith the version of the 4th opposite party is not seen in the case bundle and the same has not been considered from the Forum also.  It is mentioned in the version itself that the documents are produced and mentioned as Annexures 1 to 7.  Evidently the case has not been properly contested before the Forum on behalf of the counsel for the insurer. He has failed to see that the documents are marked.   DW1 the doctor of the Mother Hospital wherein the deceased was under treatment at the time of his death has deposed that the deceased  was suffering  from cirrohosis of liver since November 2004.  The appellant in A.588/10  insurer has produced the documents alongwith the appeal memorandum.  One of the documents is the declaration signed by the deceased before availing the policy wherein it is pointed out that the deceased  has declared in the questionnaire wherein “not suffering from and not been hospitalized for any disease or liver failure. It is the contention of the counsel for the respondent/complainant that  liver failure is the condition when  atleast 80% of the liver is damaged.  The opposite party has not produced any authority to support  the contention.  According to him  liver failure is not liver cirrohosis.  In the circumstance we find that the matter requires further detailed consideration.  The documents allegedly produced by the 4th opposite party/insurer has to be considered.  In the circumstances the order of the Forum is set aside and the matter is remitted back to the Forum.  The forum will permit the parties to adduce further evidence if any and dispose of the case on merits. 

          5. The case posted before the Forum on 22..7..2011.

          Office will forward the LCR to the Forum along with the copy of this order urgently.

 

 

          JUSTICE K.R.UDAYABHANU         : PRESIDENT

 

ps

 

 

 
 
[HONARABLE MR. JUSTICE SHRI.K.R.UDAYABHANU]
PRESIDENT

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