West Bengal

Rajarhat

CC/50/2021

Joyhari Jana - Complainant(s)

Versus

Authorised Signatory, HDFC Ergo Health Insurance Ltd. (Formerly Apollo Munich Health) - Opp.Party(s)

In-person/

08 Feb 2021

ORDER

Additional Consumer Disputes Redressal Commission, Rajarhat (New Town )
Kreta Suraksha Bhavan,Rajarhat(New Town),2nd Floor
Premises No. 38-0775, Plot No. AA-IID-31-3, New Town,P.S.-Eco Park,Kolkata - 700161
 
Complaint Case No. CC/50/2021
( Date of Filing : 03 Feb 2021 )
 
1. Joyhari Jana
a
...........Complainant(s)
Versus
1. Authorised Signatory, HDFC Ergo Health Insurance Ltd. (Formerly Apollo Munich Health)
a
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Lakshmi Kanta Das PRESIDENT
 HON'BLE MRS. Silpi Majumder MEMBER
 
PRESENT:
 
Dated : 08 Feb 2021
Final Order / Judgement

Today is fixed for admission hearing. During admission hearing of this complaint we have noticed that the Complainant got home treatment under the doctors as he was suffering some critical illness. Due to such treatment the Complainant had to incur medical expenses to the tune of Rs.75,250/-.  Thereafter the Complainant lodged claim with the Insurance Company, but the claim amount has not been given to the Complainant and hence this complaint is initiated by the Complainant.

 

The Complainant was asked by us as to whether there is any clause in the terms and the conditions of the Insurance Policy to the extent that inspite of taking home treatment, without taking admission at any medical Hospital/Nursing Home, the Complainant is entitled to get reimbursement of the treatment cost from the Insurance Company.  But the Complainant has failed to show us any such clause to our query. Due to this reason we are of the opinion that it is not a fit consumer complaint against the OPs under the purview of the C.P. 2019 and

 

hence the Consumer Complaint being no-CC/50/2021 is hereby rejected and dismissed without being admitted. There is no order as to cost.

Plain copy of this order be given to the party/ies free of cost as per the CPR.

 

 

 
 
[HON'BLE MR. Lakshmi Kanta Das]
PRESIDENT
 
 
[HON'BLE MRS. Silpi Majumder]
MEMBER
 

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