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Sri Rajkishore Nayak filed a consumer case on 15 May 2017 against Authorised Officer,MAGMA Finance Co Ltd. in the Jajapur Consumer Court. The case no is CC/6/2016 and the judgment uploaded on 08 Jun 2017.
IN THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, JAJPUR.
Present: 1.Shri Jiban ballav Das , President
2.Sri Pitabas Mohanty, Member,
3.Miss Smita Ray, Lady Member.
Dated the 15th day of May,2017.
C.C.Case No.06 of 2016
Sri Rajkishore Nayak S/O Sri Sukadeb Nayak
Vill./P.O. Bangra ,Via. Singhpur
Dist.-Jajpur. …… ……....Complainant . .
(Versus)
1.Authorised Officer,Magma Finance Co.Ltd, Magma House,24 park street,
Kolkata.
2.Branch Manager, Magma Finance Ltd, Jajpur Road Branch
At/P.O/P.S. Jajpur Road , Dist. Jajpur .
……………..Opp.Parties.
For the Complainant: Sri P.K.Ray, Sri M.G.Dhal, Advocates.
For the Opp.Parties : Sri A.Ku.Pahil, Advocate.
Date of order: 15.05.2017.
SHRI PITABAS MOHANTY, MEMBER .
This is a dispute which has been filed from the side of the petitioner alleging not only deficiency in service but also unfair trade practice on the part of the O.Ps.
The facts as stated by the petitioner in the complaint petition shortly are that the petitioner purchased a truck bearing Regd.No.oR-09-E-4977 by availing loan of Rs.2,53,469 from the O.Ps to maintain his livelihood . As per agreement in between the petitioner and O.Ps, the O.Ps shall pay the Insurance premium for the said vehicle. Accordingly the O.Ps have also collected the premium amount from the petitioner amounting to Rs,22,596/- towards payment of 2nd ad 3rd year of the Insurance premium . The O.P has deposited the 2nd premium which has been expired on 07.10.15 that after expiry of 2nd premium the petitioner did not receive the policy cover note for the 3rd year starting from 7.10.15 to 06.10.16.Thereafter the petitioner intimated the O.Ps but they slept over the matter ,for which the vehicle in question could not be able to Ply on the road from 07.10.15 . That due to want of insurance coverage the vehicle was kept in idle from 07.10.15 till yet ,for which the petitioner is unable to pay the installments towards the loan of the vehicle which was only the source of income of the petitioner .
Thereafter the petitioner requested vide letter dt. 19.11.15 and 12.01.16 for early renewal of 3rd year policy by paying the Insurance premium. Besides this the petitioner issued a legal notice to the O.Ps requesting to supply the insurance cover note by Regd. post but the O.Ps did not pay any heed to it. Accordingly finding no other way the petitioner has knocked the door of this Fora with the prayer to direct the O.P not to take any coercive action against the vehicle as well as compensation of Rs,95,000/- for mental agony.
The O.Ps have appeared and filed their written version In support of their defence denying the allegation of the complaint . As per written version the O.P have stated that the petitioner has purchased the vehicle by availing loan from the O.P on the strength of loan agreement in which it has been clearly mentioned that all disputes differences claims questions arises out of the said agreement shall be referred to the Sole Arbitrator .
2.The petitioner does not come within the definition of consumer since relationship is that the borrower and lender and the petitioner can not be treated a consumer as defined U/S 2(d) Sub-clause of-2 In view of the order of Hon’ble Supreme court in Laxmi Engineering Works V.P.S G Industrial Institute in 1995- AIR- SC- 1428. The financer has absolute right to repossess the vehicle in case of default in payment of installment by the borrower . In this case admittedly there is default in payment of claim. It is the duty of the owner of the vehicle to pay the insurance premium but the financer is not entitled to pray the insurance premium . It is also submitted that the financer is not proper authority to issue cover note It is the duty of the Insurance Company to supply the same.
As per the claim of the petitioner it is submitted that the petitioner has never suffered financial loss due to the O.ps. If even any loss has been accrued only due to his own malicious deeds. and mischievous attitude for which the O.Ps can no way be held responsible nor Committed any deficiency of service .Therefore there is no reason for the petitioner to under go any financial ,physical and mental agony attributed to these O.Ps. extending financial help to a person in need can not be construct as deficiency in service . The petitioner is not entitled to any relief as claimed by him and this case is liable to be dismissed on merit.
After hearing we have perused the record along with documents filed from both the sides in details:
Admittedly the dispute has been field by the petitioner against the O.P (financer) since the O.Ps have not insured the alleged vehicle after taking money from the petitioner for the same .
2.The O.Ps took the main plea that the duty of the owner of the vehicle is to pay the Insurance premium and collect the Insurance cover note. The financer is not entitled to pay the Insurance premium . Such stand from the side of the O.P is not sustainable in the eye of law since the O>ps has collected Insurance Premium for the 2nd and 3rd year vide page-9 (schedule-11) of the agreement. Accordingly in view of Hon’ble National Commission reported in 1999(1) CPJ-= 1999(1)-CPR-23=1999(1)CLT-306-N.C (United India Insurance Co.Vrs.Satrughan Sharma & Others) wherein it is held that :
“Hypothecation of vehicle with the Bank- complainant deposited necessary amount with the Bank for getting the same insured –Insurance not got done by Bank –loss to vehicle –Held-that the Insurance Company repudiated the claim for valid reason .The Bank is guilty of deficiency in service directed to make the entire payment of Rs.40,000/- of the claim the respondent No.1 with 12% interest from the date of preferring the claim till the date of payment.”
3.Similarly the plea taken by the O.Ps in the written version that owing to the Arbitration clause in the agreement this Fora gets no jurisdiction to entertain the dispute is also not sustainable as per observation of Hon’ble Suprem court reported in 2004()CTJ)-1-S.C (Secretary Thirumurugao Co_operative Agriculture society Vrs.M.Lalitha wherein it is held that:
“Arbitration clause is no bar for entertaining the dispute by the For a.As such this For a has power to decide the present dispute”.
4.As regards the stand regarding non payment of the EMI by the petitioner, we are in the opinion that though the O. Ps are empowered as per terms of the agreement to seize and sale the financed vehicle in case of default of monthly installment but such seizure and sale must be as per law as per observation of Honble S.C reported in 2007(36)-OCPSC -815(Manager ICICI Bank Vers Prakas and Others) In this contest we make it clear that no where the hypothecation agreement
of the alleged vehicle has empowered the O.Ps to take such action violating the guide line of Supreme court and Honble National Commission and Ho’ble State Commision Delhi reported in
2012(2) –CLT-72-S.C, 2007(3)CPR-191,2005(CPJ)-522 respectively ( C.T Crps. Maruti Fiance Vrs S.Bijhay Laxmi) wherein it is held that:
” Seizure of vehicle must be through court”.
Further the issue regarding Insurance after verification of the documents of both the sides, it is crystal clear that the O.Ps have received Rs. 22,536/- for 2nd and 3rd year Insurance premium from the petitioner . In such situation taking the plea by the O.P in the written version that it is the duty of the petitioner of the vehicle to pay the Insurance premium to the Insurance company and collect the Insurance cover note is not maintainable . This is nothing but clear deficiency of service as well as unfair trade practice on the part of the O.Ps as has been explained above .
Hence this Order
In the net result the dispute is allowed against the O.Ps. The O.Ps are directed to return 3rd year premium amount with 9% interest from the date of receipt till its realization along with pay Rs.10,000/ (ten thousand) as compensation to the petitioner within one month after receipt of this order, failing which the complainant is at liberty to realize the same as per law.
This order is pronounced in the open Forum on this the 15th day of May,2017. under my hand and seal of the Forum.
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