This is a case for electric Connection and compensation

 The complainant’s case in short is that complainant applied for electric connection at his house on 20.11.2003 and issued remember on 15.04.2004, 26.05.2004,14.07.2004. His registration no. is TMK/452/03-04. The registration no. for electric connection of Nakul Bug is T.M.K./473/03-04. But the complainant is not getting electric connection. The complainant is to hire a generator at the rate of Rs.100/- per day for eight months.

                So  he prays for an order of electric connection as with as compensation Rs.9,6000/-.

                The OP contested the case by filing a written statement wherein he denied the material allegation of the case and also stated that the complainant applied for electric Connection on 04.12.2003 not on 20.11.2003 as mentioned is the copy of the complainant as per W.B.S.E.B. rule, the applicant has to complete formality for having electric connection. In this case Sri Lakhi Kanta Maiti complete formalities on 06.08.2004 and the meter was issued on 15.10.2004 for connection. But where W.B. S.E.B. personal went to the premises of Sri Maiti on 24.11.2004 there was no service again fixed by the complainant. As per clause of the agreement no. 7 & 8 Sri Maiti is to complete the above work to mark W.B.S.E.B. to electric connection in his premises which is also in accordance with i.e. Rule 1956. Sri Maiti was informed in this matter to complete that work of fixing angle and meter Braid and to inform the office for next course of action. The matter was informed the office for next course of action. The matter was informed to this office by Sri Maiti and that the meter was finally installed in Sri Maiti’s house. There was no intentional delay on the part of the op to install the electric connection in the premises of the complainant. The complainant only to harass the OP has failed this case.

                Under the circumstances the OP prays for dismissal of the case with compensatory cost.

                                                                                    Points for decision

On the basis of the above pleadings of the parties the following points one taken up for consideration.

Is the case maintainable?

Is there any deficiency in service on the part of the OP?

Is the complainant entitled to have any relief as prayed for

                                                                                                  Decision

Point No.2:- It is admitted by the OP that the complainant is the Consumer Under the OP. The question is Ext. 1 and payment is receipt Ext 2 affairs it. The OP stat3ed that maiti completed formalities on 06.08.2004 and the meter was issued on 15.10.2004 for connection. It is not under stood why such delay for for two months and took place issuing meter wherein all formalities completed on 06.08.2004. Further to the meter was issued on 15.10.2004 why the W.B.E.S.E.B. personal went to the premises of Sri Maiti on 24.11.2004. This delay is taking step has not been properly explained by the OP. If they took step then the complaint might fix angle earlier and could have electric connection earlier. This delay is taking step by the OP is no doubt deficiency in service by the OP. Further the OP has not stated where he was informed about the fixation of ought and when the connection was given. How the OP has stated that the connection has been given. /the complainant has not stated anything against this matter. So we can say that enter if there was delay, the electric connection has been generation, so there is no necessary of further order of electric connection. But as for deficiency the complainant is entitled where compensation.

Point No. 1 & 2. Both the points one taken up together for consideration for the sake of convenience. On the basis of foregoing discussion the case say that the case is maintainable and the complainant is entitled to hence compensation.

                Under the circumstances we say that the case of the complainant succeeds. But case nor prose as regards or generation by producing any documents. So there is proved beyond reasonable doubt. It is a fault that the complainant has been harassed by the OP for delayed electric connection as his premises.

                                Hence                                                   Ordered

That the case be and the same is allowed on contest against the OP. The complainant is entitled where compensation of Rs.500/- from the OP for harassment. The Op is directed to pay the same by one month from this date failing written the complainant is at likely to execute the order through this Forum. It is the electric connection has already been further. So there is no necessity of any order and electric connection.