Kerala

Kottayam

CC/114/2010

C.P.Anandavalliamma - Complainant(s)

Versus

Asst Exe Engineer - Opp.Party(s)

24 Jun 2010

ORDER


KottayamConsumer Disputes Redressal Forum,Civil Station, Kottayam
CONSUMER CASE NO. 114 of 2010
1. C.P.AnandavalliammaAjayanivai,Perunna(p.o),Changanacherry,Kottayam(Dt) ...........Appellant(s)

Vs.
1. Asst Exe EngineerKerala water authority,Aaramalakunnu,Near railway station,Changanacherry(p.o) ...........Respondent(s)


For the Appellant :
For the Respondent :

Dated : 24 Jun 2010
ORDER

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O R D E R
Sri. K.N Radhakrishnan, Member.
 
            The case of the complainant presented on 30..4..2010 is as follows:
            The water connection of the complainant was disconnected on January 2004 without given any notice to the complainant. The complainant made a complaint regarding the disconnection before the Asst. Executive Engineer on March 2004 itself. But there was no action has been taken from the side of the opposite party. the n the complainant made a complaint before the adalath conducted by the opposite party. The opposite party had issued additional bill to the complainant. There was no steps has been taken from the side of the opposite party to get the relief of the complainant. Hence this complaint.
            The notice was served with the opposite party. They did not appear either in person or through their counsel even after accepting the notice from this Forum. Hence the opposite party set ex-parte.
            The son of complainant was examined as PW1 and A1 to A4 documents were marked on the side of the complainant.
 
 
-2-
 Heard complainant: We have gone through the complaint, documents and deposition of PW1. The case of the complainant is that the opposite party has dis-connected the water connection from January 2004. Thereafter the complainant made several complaints before the KWA and adalath conducted by the opposite
party. According to the complainant the opposite party has not taken any steps to provide water connection to the complainant. A1 is Authorization letter issued by the complainant in favour of their son. A2 is the additional bill issued by the opposite party dt: 4..12..2009 to the complainant. A3 is the receipt dt: 26..3..2004 issued by the opposite party for testing the meter. A4 is the notice dt: 5..8..2005 issued by the opposite party to the complainant regarding meter not working. However, the case of the complainant stands un-challenged by the opposite party. Hence we have no reasons to dis-believe the case of the complainant. We are of the opinion that the case of the complainant is to be allowed.
In the result the complaint is allowed as follows: (1) We set aside A2 bill dtd: 4..12..2009 issued by the opposite party to the complainant (2) Both parties will suffer their respective costs:
Sri. K.N. Radhakrishnan,Member
Sri. Santhosh Kesavanath P., President
Smt. Bindhu M. Thomas, Member
APPENDIX
Documents produced by complainant:
Ext. A1:            The Authorisation letter
Ext. A2:            The Additional bill Dtd: 4..12..2009
Ext. A3:            The receipt dt: 26..3..2004 for meter testing
Ext. A4:            The notice dt: 5..8..2005 regarding meter net working:
 
 

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