Kerala

Kollam

CC/05/322

V.Satheesh,Kamala Vilasom,Thamarakkulam - Complainant(s)

Versus

Assistant Executive Engineer, P.H.Sub Division,Oth - Opp.Party(s)

S.K. Reghupalan

11 Dec 2007

ORDER


KOLLAM
CONSUMER DISPUTES REDRESSAL FORUM
consumer case(CC) No. CC/05/322

V.Satheesh,Kamala Vilasom,Thamarakkulam
...........Appellant(s)

Vs.

Assistant Executive Engineer, P.H.Sub Division,Oth
Managing Director,Kerala Water Authority,Jala Bhavanam
...........Respondent(s)


BEFORE:
1. K.VIJAYAKUMARAN ACHARI 2. RAVI SUSHA

Complainant(s)/Appellant(s):


OppositeParty/Respondent(s):


OppositeParty/Respondent(s):


OppositeParty/Respondent(s):




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ORDER

By ADV. RAVI SUSHA, MEMBER This complaint is filed for quashing the bill issued by the opp.party dated19.8.2005 for Rs.4209/- and for other reliefs. It is stated in the complaint as follows. Complainant’s father was a consumer under the opp.parties with consumer No.K/18/6922/D. After the death of father, the complaint is using the water connection for the domestic purpose. The opp.parties issued a bill on 19.8.2005 for Rs.4209/- directing the complainant to pay the bill amount on or before 31.8.2005. Last meter reading was taken on 1/1999. Complainant is a prompt payee of water charges. The act of the opp.parties in issuing bill dated 19.8.2005 for Rs.4209/- amount to deficiency in service. Hence prays for relief. Complainant is examined as PW.1 and marked Ext.P1 and P2 Opp.parties have not adduced evidence. Though the opp.parties filed the version, evidence was adduced to establish their contentions. The opp.parties did not cross examine the complainant. Therefore, the evidence adduced by the complainant stands unimpeached. In Ext. P2 the period of consumption is not mentioned. Actually the opp.parties are not legally bound to issue bill for more than six months at a time. Hence issue of the bill Ext.P2 without mentioning the period of consumption is illegal and is liable to be quashed. There is deficiency in service on the part of the opp.parties. In the result the complaint is allowed, quashing the bill Ext.P2. The opp.parties are further directed to pay Rs.500/- as compensation and Rs.500/- as cost to the complainant. The order is to be complied with within one month from the date of this order. Dated this the 11th day of December, 2007. K. VIJAYKUMARAN ACHARY: Sd/- ADV. RAVI SUSHA: Sd/- Forwarded/by Order, SENIOR SUPERINTENDENT.




......................K.VIJAYAKUMARAN ACHARI
......................RAVI SUSHA