Respondent/complainant booked two tickets with the petitioner to travel from Ahmadabad to Goa on 02.9.2007. There were two checked in bags. On reaching Goa, one bag was found missing. Respondent lodged a claim which was not responded to. Aggrieved by this, respondent filed the complaint seeking a compensation of Rs.1 Lac and Rs.25,000/- by way of costs. The respondent had claimed the amount under seven headings as follows: -2- Sr. No. Item Description Value (Rs.) 1. Clothes, Garments-Gents Rs.10,000/- 2. Clothes, Garments-Ladies Rs.14,000/- 3. Sony DVD Handicam Rs.24,990/- 4. Kodak Still Camera Rs. 2,000/- 5. Hard Cash (taken for Rs.40,000/- expenditure in Goa tour) 6. Railway Tickets for Goa - Rs. 1,500/- Mumbai – Rajkot 7. Other personal belongings Rs. 8,000/- and similar items ___________ Total value Rs.1,00,490/- The District forum allowed the complaint and awarded compenation of Rs.32,000/- under items no.1, 2 and 7 only. Rs.7,000/- were awarded towards mental pain and Rs.5,000/- towards costs. On an appeal filed by the petitioner, the State Commission upheld the order passed by the District Forum on merits and while doing so, dismissed the application for condonation of delay of 42 days as well.
-3- We agree with the view taken by the fora below. The fora below have awarded a compensation for the loss of only for clothes and certain personal belongings and nothing else which, in our view, is quite reasonable. No interference is called for in the impugned order. Dismissed. No costs.
......................JASHOK BHANPRESIDENT ......................VINEETA RAIMEMBER | |