CONSUMER DISPUTES REDRESSAL FORUM KOTTAYAM

Present

  Sri. Bose Augustine, President

     Smt. Renu.P. Gopalan, Member

CC No. 20/14

Saturday the 20^th  day of September, 2014

Petitioner                                                : P.T. Xavier,

                                                                 T.C 36/555-1

                                                                Eden Kailathu Lane

                                                                Vallakkadavu PO,

                                                                Thiruvananthapuram

                                                                Residing at Puthenmanayil House,

                                                                Erumbayam PO, Thalayolaparambu,

                                                                Kottayam.      

                                                                (Adv. K.Z. Kuncheria)

                                                          Vs

Opposite parties                                   : 1) Apple Tree Chits Pvt.Ltd

                                                                   Puthuppally, Kottayam

                                                                  Corporate Office, Marina,

                                                                  Baker Junction, Kottayam-1, now

                                                                  Functioning at Pulimootil Arcade,

                                                                  Kanjikuzhy, Kottayam-686 004.

                                                               2) Gopidas Sankar,

                                                                   Managing Director,

                                                                   Apple Tree Chits Pvt.Ltd 

                                                                   Marina, Baker Junction, Kottayam-1,

                                                                        now Functioning at Pulimootil

                                                                        Arcade,Kanjikuzhy,

                                                                        Kottayam-686 004

                                                             3)  Vinukumar Raveendran,

                                                                   Executive Director,

                                                                   Apple Tree Chits Pvt.Ltd

                                                                     Marina, Baker Junction, Kottayam-1,

                                                                        now Functioning at Pulimootil

                                                                        Arcade,Kanjikuzhy,

                                                                        Kottayam-686 004

ORDER

Sri. Bose Augustine, President

            The case of the complainant filed on 08/01/14 is as follows.

            The complainant was joined the Chitty’s conducted by the 1^st opposite party.  The 2^nd and 3^rd opposite parties are the Managing Director and Executive director of the 1^st  opposite party.  According to the complainant he was joined in a chitty No. ATIJ/9818,9820 and the customer ID No. is 8187, conducted by 1^st opposite party’s Thycaud branch, for valued sala Rs.20,00,000/-.  And chitty No. ATIJ/15832,15833,15834,15836 and customer ID No.13470 conducted by 1^st opposite party’s Thiruvananthapuram East Fort Branch for valued sala Rs.1,00,00,000/-.  And in both chitty complainant remitted Rs.9,20,000/- and Rs.19,600/- as processing charge.  According to the complainant he had joined the chitty with the opposite party, on  believing the representation made by the opposite parties directly and the advertisement given by the complainant.  According to the complainant the opposite parties were closed their office without giving chitty amount as offered by them.  According to the complainant the act of opposite parties amounts to deficiency in service and unfair trade practice.  Hence this complaint.

          Notice to opposite parties were returned with an endorsement as ‘intimation’ ‘unclaimed’.  So it is considered as deemed service.

Points for determinations are:

1. Whether there is any deficiency in service or unfair trade practice on the part of opposite parties?

2. Reliefs and costs?

Evidence in this case consists of proof affidavit of the complainant and Ext.A1 to A6 documents.

Point No.1

          The brief of the case is that opposite parties were closed their office without giving the chitty price amount of Rs.9,20,000/-, remitted by the complainant.  Complainant produced the two pass book of the chitty and it is marked as Ext.A1 and A2.  Ext.A3 to A6 are the original cash receipts.  From Ext.A1 to A5 it can be seen that complainant was remitted Rs.9,20,000/- with the opposite parties. From Ext.A6 series it can be seen that opposite party had collected Rs.4500/- as processing charges.   In the absence of contra evidence we cannot disbelieve the case of the complainant.  In our view complainant is entitled  for Rs.9,24,500/- remitted by him and the act of opposite parties in closing the offices, after collecting the amount, without return the amount, amounts to deficiency in service and unfair trade practice.  Point No. 1 is  find accordingly.

Point No.2

          In view of the findings in Point No.1 complaint is allowed

          In the result

1. Opposite parties are ordered to refund Rs.9,24,500/-, remitted amount, with 18%interest from the date of complainant till realization to the complainant.

2. Since interest is allowed no separate compensation is ordered.

3. Opposite parties are ordered to pay Rs.5000/- as litigation cost.

Order shall be complied with within 30 days from the date of receipt of copy of the order.

          Sri. Bose Augustine, President            Sd/-

          Smt. Renu.P. Gopalan, Member                   Sd/-

Appendix

Documents of petitioner

Ext.A1-Apple tree pass book ATIJ/9818,9820 customer ID No.8187

Ext.A2-Apple tree pass book customer ID No.13470

Ext.A3-series of receipts(5 Nos)

Ext.A4-Registration receipt Fee  No.17652 from Apple tree Chits India (P) Ltd.

Ext.A5-series of receipts(34 Nos.)

Ext.A6- Registration receipt Fee  No.17618 dtd 28/2/13 for Rs3000/-.

Ext.A6 (a) –Photocopy of receipt No. 75076  dtd 12/6/13 for Rs.1500/-

By Order

                                                                                      Senior Superintendent