Punjab

Sangrur

CC/670/2017

Kala Singh - Complainant(s)

Versus

Ankita Tele Shopping - Opp.Party(s)

Sh. Dhiraj Jindal

05 Mar 2018

ORDER

 

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR

                             

                                                                   Complaint no. 670                                                                                        

                                                 Instituted on:  20.12.2017                                                                                    

                                                Decided on:    05.03.2018

 

 

Kala Singh son of Mohinder Singh resident of College Road, Dr. Sanjay Bansal Wali Gali, Sunam, District Sangrur.  

                                                …. Complainant.   

Versus

 

Ankita Tele Shopping, 210, Second Floor, Chhinmastika Complex Near Narinder Cinema, Jalandhar, Punjab (Phone-0181-5001670,0181-5073325) through its Proprietor.

                                                  ….Opposite party.

 

FOR THE COMPLAINANT:       Shri Dhiraj Jindal,  Advocate                          

 

FOR THE OPP. PARTY   :            Exparte

 

Quorum

                                                

Sukhpal Singh Gill, President

Sarita Garg,   Member

Vinod Kumar Gulati, Member

 

                 

 

ORDER:  

 

 

Sukhpal Singh Gill, President

 

1.             Kala Singh, complainant has preferred the present complaint against the opposite party (referred to as OP in short) on the ground that he purchased bottle of oil from the OP  for an amount of Rs.2500/- after seeing  the advertisement of OP on television   for the purpose of knees problem which was delivered to the complainant by employee of the OP.  As per advice of the OP, the complainant properly applied the said oil on  knees  and finished the same in 30 days  but he has not got any relief.  The OP assured that if problem  of complainant  will not cure within 10 days then OP will return the amount taken but they did not do so. Thus, alleging unfair trade practice  on the part of OP, the complainant has sought following reliefs:- 

 

i)      OP be directed to repay the amount of Rs.2500/-  alongwith upto date interest,

 

ii)     OP be directed to pay to the complainant a sum of Rs.20,000/- on account mental agony and harassment and to pay Rs.5500/- as litigation expenses.

 

2.             Notice was sent to the OP but none has appeared for the OP. As such OP was proceeded exparte.  

3.             The complainant has tendered documents Ex.C-1 to Ex.C-5 and closed evidence.

4.             The complainant's specific case is that he had purchased bottle of oil from the OP  for an amount of Rs.2500/- after seeing  the advertisement of OP on television   for the purpose of knees problem which was delivered to him by employee of the OP which is evident from invoice dated 23.09.2017 Ex.C-3 on record.   The complainant has further stated that as per advice of the OP, the complainant properly applied the said oil on  knees  and finished the same in 30 days  but he has got no relief and the OP assured that if problem  of complainant  will not cure within 10 days then OP will return the amount taken but they did not do so. The complainant has also produced on record copy of legal notice dated 03.11.2017 Ex.C-4 and its postal receipt Ex.C-5 which also prove that the same was sent to the OP but OP did not give any reply. The OP has not come forward to contest the case rather they  chosen to remain exparte. As such evidence produced by the  complainant has gone unrebutted on record.

5.             In view of the above discussion, we allow the complaint and direct the OP to refund an amount of Rs.2500/- being cost of the oil.  We further direct the OP to pay to the complainant an amount of Rs.2500/- being consolidated amount of compensation.

6.             This order of ours shall be complied with within 30 days from the receipt of copy of the order. A copy of the order be supplied to the parties free of charge. File be consigned to records in due course.                       

                Announced

                March 5, 2018

 

 

 

        (Vinod Kumar Gulati)       (SaritaGarg)           ( Sukhpal Singh Gill)                                                                                                                                                                                                                    Member                    Member                    President