DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KOZHIKODE

      PRESENT : Sri. P.C. PAULACHEN, M.Com, LLB : PRESIDENT

         Sri.V. BALAKRISHNAN, M Tech, MBA, LL.B, FIE: MEMBER

                      Monday  the  23^rd day of January,  2023

                                       C.C. 197/2022

Complainant

          Devadasan. V,

          Velichenna Parambath House,

          GA College P.O,

          Near Malabar Botonical Garden,

          Calicut – 673 014.

Opposite Party

Amazon Retail India Pvt Ltd.,

Bridgade Gateway, 8^th Floor,

26/1. Dr. Rajkumar Road,

Malleshwaram,

West Bangalore,

Karanataka – 560055.

ORDER

By Sri. P.C. PAULACHEN – PRESIDENT 

           This is a complaint filed under section 35 of the Consumer Protection Act, 2019.

2.   The complainant has approached this Commission alleging that a wrong product was delivered to him by the opposite party instead of the product ordered by him and there was neglect on the part of the opposite party to refund the price or redress his grievance in this regard.  

3. The opposite party was set ex-parte.
4. The points that arise for determination in this case are :

1. Whether  there was any deficiency of service on the part of the opposite party, as alleged ?
2. Reliefs and costs.

5. Point No.1 –  The opposite party was set as ex-parte. The case was  posted for  evidence of the complainant  several times . But the complainant also remained absent and did not file affidavit or adduce any evidence.  The fact that the opposite party was set ex-parte does not automatically entitles the complainant to get the relief sought for. It is for the  complainant to prove the allegations in the complaint by adducing proper evidence. But the complainant  in this case has utterly failed to prove his case. No deficiency of service as alleged is proved against the opposite party.

6. Point No.2 :  In view of the finding on the above point, the complainant is not entitled to get the relief sought for and the complaint is only  to be dismissed. 

In the result, CC 197/2022 is dismissed.No order as to costs.

Pronounced in open Commissionon this the 23^rd day of January,2023.

Date of Filing: 10/08/2022

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APPENDIX

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