Oral

State Consumer Disputes Redressal Commission

U.P. Lucknow.

Appeal no.1859 of 2008

Uttar Railway, Lucknow & anr. vs. Ajay Kumar Agarwal

ORDER

(Delivered by Sri Sushil Kumar, Member)

20.9.2024

Case called out. Heard Sri P.P. Srivastava, ld. counsel for the appellants. None appeared for the respondent.

This appeal has been directed against the judgment and order dated 28.8.2008 passed by the ld. District Forum, Bijnore in complaint case no.97 of 2007, whereby the ld. District Forum directed to pay Rs.5,000.00 as compensation due to sufferings of the complainant/passenger during the journey from Lucknow to Bijnore in tranin no.4231. 

As per the case of the complainant, the complainant got a reserved ticket in train no.4231 from Lucknow to Bijnore and seat no.63 and 64 were allotted to him. When the passenger occupied the seat, it was discovered that the fan was not in working condition and in spite of information to Coach Attendant, the defect was not removed and the passengers suffered physical, mental torture and agony.

After considering all the facts and circumstances, the ld. District Consumer Forum wisely directed the appellants/ defendants to pay Rs.5,000.00, therefore, no interference is required in the impugned judgment and order.

Hence, the appeal is dismissed.

If, any amount, is deposited by the appellant at the time of filing of this appeal under section 15 of the Consumer Protection Act, 1986, may be remitted to the ld. District Consumer Forum concerned for satisfying the decree, as per rules alongwith accrued interest upto date.

The stenographer is requested to upload this order on the Website of this Commission today itself. 

Certified copy of this judgment be provided to the parties as per rules.

      (Sudha Upadhyay)                             (Sushil Kumar)    

            Member                                     Presiding Member

Jafri, PA I

Court 2