Meghalaya

East Khasi Hills

CC/12/20

Shri Pralay Gangopandhya - Complainant(s)

Versus

Airtel - Opp.Party(s)

06 Jul 2012

ORDER

District Consumer Disputes Redressal Forum-East Khasi Hills District
 
Complaint Case No. CC/12/20
 
1. Shri Pralay Gangopandhya
Shillong
East Khasi Hills
Meghalaya
...........Complainant(s)
Versus
1. Airtel
Shillong
East Khasi Hills
Meghalaya
............Opp.Party(s)
 
BEFORE: 
 HON'ABLE MR. Sanjay Goyal PRESIDENT
 HON'ABLE MRS. C.S Massar MEMBER
 
PRESENT:
 Shri R.Jha, Advocate for the Opp. Party 0
ORDER

Date Of Order:06/07/2012         

                  Both parties present and heard. Learned Counsel for Opposite Party has mentioned that the company has agreed to waive off the entire amount of the mobile internet usage (GPRS) which was billed upon the Complainant and the Complainant has to pay only the bills related to voice calls.

                  Heard the Complainant who agrees with the proposal of the company and has informed that he has already paid the bills for the voice calls.

                  That been the case, this case is disposed off with a diretion to the company/Opposite Party that they will settle and modify the bills accordingly as been agreed upon before this Forum and will not levy any charges on the Complainant on the amount of GPRS usage unless specifically demanded and activated by the Complainant.

                  The Opposite Party to report Compliance to this forum within 15 days of this order.

                 Case disposed off.

 

 
 
[HON'ABLE MR. Sanjay Goyal]
PRESIDENT
 
[HON'ABLE MRS. C.S Massar]
MEMBER

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