Orissa

Rayagada

CC/150/2021

Paddina Sravanti - Complainant(s)

Versus

Aditya Enterprises Honda Show room - Opp.Party(s)

self

25 Nov 2021

ORDER

DISTRICT   CONSUMER DISPUTES  REDRESSAL COMMISSION, RAYAGADA,

AT:  KASTURI NAGAR, Ist.  LANE,   L.I.C. OFFICE     BACK,PO/DIST: RAYAGADA, STATE:  ODISHA, PIN NO.765001,.E-mail- dcdrfrgda@gmail.com

…

 

C.C.CASE  NO.__150_______/2021                                    Date.      11.11. 2021.

 

P R E S E N T .

 

Sri   Gopal   Krishna   Rath,                                               President.

Smt.Padmalaya  Mishra,.                                                 Member

 

Peddina Sravanti D/O: P.Samba Murty, Kasturi  Nagar, 4t. lane, Po/Dist:Rayagada.

                                                                        ….  Complainant.

Versus.

 

1.The Manager, Aditya Enterprises Honda Show Room, Rayagada.

2.The  Post Master, Head post office, Rayagada.

3.The  Regional Transport  Officer, Rayagada.

                                                                        …Opposite  Parties.

 

For the Complainant:- Self..

For the  O.Ps:- Filed written version  in person.

 

JUDGEMENT

The  crux of the case is that  the above named complainant alleging deficiency in service  against  afore mentioned O.Ps    for  non receipt of  R.C. of bike  Honda  Activa 5 G Scooty bearing Regd. No. OD-18-G-5306   for which  the complainant  sought for redressal of the grievances raised by the complainant. 

        Being  noticed the O.Ps  appeared  and  filed  written version.

Heard  arguments from the   complainant..   We perused the complaint petition and the documents  filed  by   the   complainant..

This District Commission   examined the entire material on record  and given  a thoughtful consideration  to the  arguments  advanced  before us by  the  parties touching the points both on the facts  as well as on  law.

          FINDINGS.

From the records it reveals that, the complainant had purchased   Activa  5G   (SCV110J)     from the  O.P. No.1 on Dt.11.12.2019  on payment  of consideration  a sum of Rs.58,493.00   which was   financed by the HDFC  bank, Rayagada  bearing  invoice  No.OR23000119Vo1076 (copies  of the  invoice  is available  in the file which is marked as  Annexjre-I).

The complainant  during the course of hearing  submitted   at the time of purchase    of  above   bike   i.e. Scooty  on Dt.  11.12.2019   she had paid the  R.C. charges   to the  O.P. No.1  for  delivery  of   R.C.  to the  complainant.

The main grievance of the complainant  was that  after purchase  of the above  bike   till date  she  has not received    R.C.  from the O.Ps. Hence this C.C. case.

The   O.Ps  appeared  and filed  written version.

After   filing of this  case  by the complainant   before this Commission    the  Postmaster,  Rayagada  has  put forth   the  speed post  article  No. EO480474462IN     before the commission    on Dt. 8.10.2021  mentioning  the address  change  plea. The  complainant    has  received   the same from   this   commission   with due acknowledgement  on Dt. 8.10.2021.

On perusal of the   speed  post  cover  it is revealed that  in the R.C. form  mobile  No.   was  mentioned  but  the  R.T.O  authority   has not  mentioned   the  mobile   No   of the complainant  on the   R.C. form   so  the postal authority  has not  contacted  to the complainant   to serve the same  speed post articles  to the addressee.

To meet the ends of justice,  the following  order  are passed  for the best interest  of justice.

                                                ORDER.

The   R.T.O., Rayagada  is directed  to  mention  the  mobile  No.  in the  R.C.  henceforth  so  as to enable  to track  by the   postal  authority  to the  consumers  and   to deliver  the   R.C.  quickly  to the   public.

Parties  are left  to  bear  their  own cost.

Dictated and corrected   by me.

Pronounced on this        11^th.            day  of    November,  2021.          

 

                                        Member.                             President.