DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD

Dated this the  21^st  day of December, 2022

Present      :   Sri.Vinay Menon V.,  President

                  :  Smt.Vidya A., Member             

                  :  Sri.Krishnankutty N.K., Member                                 Date of Filing: 08/04/2022    

     CC/61/2022

Sureshkumar P.,

S/o.Narayanan Nair,

Palakizhi House,

Kallipadam Post,

Shornur,  Palakkad.                                                     -           Complainant

(By Adv. K.R.Santhoshkumar)  

                                                                                    Vs

1.    Acer India Pvt.Ltd.

   6^th Floor,  Embassy Heights,

   No.13, Magrath Road, Bangalore

   Rep.by its Manager

2.    The Manager,

   Wafa Roshini,

   Building 2 (WH), Plot No.12/P2 (IT Sector),

   HiTech Defence & Aero Space Park,

   Devanahalli, Bangalore – Karnataka

3.    P.C.Clinic,

   AKM Complex, Opp.Casino Hotel,

  TB Road, Thrissur

  Rep.by its Manager                                                  -           Opposite parties   

              (OP1 by Adv.Muhammed Sufail T)

               (OP2 & 3 set exparte)

O R D E R

By Sri. Vinay Menon V., President

1. Gist of pleadings are that the complaint purchased a gaming monitor manufactured by the 1^st opposite party, which developed some problems with regard to its clarity, which the complainant alleges, is attributable to manufacturing defect.
2. The 1^st opposite party filed version preferring a settlement proposal expressing their readiness and willingness to replace the existing standalone monitor of complainant with an ‘Acer’ brand new standalone monitor of reasonable configuration as full and final settlement of this complaint.
3. Complainant has filed a statement dated 02/12/2022 accepting the said proposal made by the 1^st opposite party. 
4. Resultantly, this complaint is disposed off with the direction that the 1^st opposite party shall handover an ‘Acer’ brand new standalone monitor of reasonable configuration as full and final settlement of this complaint. Upon receipt of the same, the complainant shall return the existing standalone monitor to the representative or agent of the 1^st opposite party.

                        Pronounced in open court on this the 21^st   day of  December, 2022.                                                                                                                                                                                                                                                           

                                                                                                          Sd/-                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Vinay Menon V

                                                      President

                                                             Sd/-

   Vidya.A

                       Member        

         Sd/-                                                                   Krishnankutty N.K.

                                                                                                      Member

NB : Parties are directed to take back all extra set of  documents submitted in the proceedings in accordance with Regulation 20(5) of the Consumer Protection (Consumer Commission Procedure) Regulations, 2020 failing which they will be weeded out.