Kerala

StateCommission

A/15/400

CO ORDINATOR IT SCHOOL THIRUVANANTHAPURAM - Complainant(s)

Versus

ABDUL BASHEER KOORIMANNIL - Opp.Party(s)

M NIZARUDHEEN

31 Mar 2016

ORDER

KERALA STATE CONSUMER DISPUTES REDRESSAL

COMMISSION  VAZHUTHACAUD, THIRUVANANTHAPURAM

APPEAL NO. 400/15

JUDGMENT DATED:31.03.2016

 

PRESENT : 

JUSTICE SHRI. P.Q. BARKATHALI                         :  PRESIDENT

SHRI.V.V. JOSE                                                          : MEMBER

 

District Office,

IT @ School ,

Malappuram, PIN-676 505.                                               : APPELLANT

 

(By Adv: Sri. M. Nizarudheen)

 

            Vs.

 

    1.     Abdul Basheer Koorimannil,

KUPS, Thachinganadam P.O,

Pattikkad (Via) PIN-679 325.

                                                                                                : RESPONDENTS

    2.     R P Info Systems Pvt. Ltd.,

Aysha Tower, 43/2614,

K & K 5 Sastha Temple Road,

Kaloor, Kochi-18, Now Functioning at its-

Corporate Office, 4th floor, Regent House-12,

Govt. Palace (East), Kolkata-700 069.

 

  1. R.P. Infosystems Pvt. Ltd.,

Saras Park Inn, Ground floor,

BTR Lane, Melethampanoor,

Gandhari Ammankovil Road P.O,

Thiruvananthapuram.

 

 

JUDGMENT

JUSTICE SHRI.  P.Q. BARKATH  ALI,  PRESIDENT

This is an appeal filed by the  3rd opposite party IT @ School Malappuram in CC.158/13 on the file of Consumer Disputes Redressal Forum, Malappuram challenging the order of the Forum dated January 29, 2015, directing the opposite parties to refund the price of the laptop of Rs.17,770/- with interest along with a compensation of Rs.10,000/-.

2.      The case of the complainant as testified by him as PW1 before the Forum and as detailed in the complaint in brief is this:-

Complainant is a school teacher in K.U.P School, Thachinganadam.  He purchased a Chirag branded Laptop for a consideration of Rs.17,770/- under the Lap top/Note book of teachers scheme conducted by IT @ School from the office of the 3rd  opposite party.  Within 6 months it has become defective. Though it was reported to the opposite parties there was no response.  Therefore complainant filed the complaint for return of the price of the Laptop and claimed compensation.

 

3.      Only the 3rd opposite party contested the matter before the Forum.  First and second opposite parties remained absent.  Opposite party No. 3 in their version denied the allegations in the complaint, but admitted the purchase of the laptop by the complainant and further contented thus before the Forum.  These opposite parties only arranged a common platform to the teachers’ community and various companies to provide lap top for cheaper prices.  Opposite party No.3 has no consumer relationship with the complainant.  Therefore complaint has to be dismissed.

4.      On the side of the complainant PW1 was examined and marked Exts.A1 to A4 before the Forum and no evidence was adduced by the opposite parties before the Forum.  On an appreciation of evidence Forum found that there is deficiency of service on the part of the opposite parties and directed to refund the price of the lap top Rs.17,770/- with interest and a compensation of Rs.10,000/-.  Opposite parties 2 and 3 have now come up in appeal challenging the said order of the Forum.

5.      Heard both the counsels.

6.      The following points arise for consideration:-

  1. Whether there was any deficiency of service on the part of the opposite parties 2 and 3?
  2. Whether the impugned order of the Forum can be sustained?

7.      The counsel for the appellants argued that they have nothing to do with the sale and warranty assured to the complainant by the company who supplied the lap top and that therefore for the defect caused to the lap top, they cannot be made responsible.   There is no substance in the above contention.  The purchase of the lap top from the first opposite party, under the Lap top/Note book for the teachers’ scheme conducted by the 2nd opposite party is admitted.  The documents produced by the complainant shows that the same is defective.  Admittedly the lap tops are supplied under the Lap top/Note book for the teachers’ scheme conducted by the 2nd opposite party and it was on their instigation complainant purchased the lap top.  Therefore the appellants cannot now content that they have nothing to do the transaction.  As the lap top has become defective and completely useless the opposite parties are bound to either replace the same or to pay the price of the same to the complainant.  The finding of the Forum on this point is confirmed.

8.      Forum has directed the opposite parties to refund the price of the lap top Rs.17,770/- with interest along with compensation of Rs.10,000/-.  We find no ground to interfere with the said finding of the Forum.

In the result appeal is dismissed with a cost of Rs.5000/-.

 

JUSTICE P.Q. BARKATHALI  :  PRESIDENT

 

 

V.V. JOSE : MEMBER

 

VL.

 

 

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