Andhra Pradesh

Cuddapah

CC/09/4

1)Madireddy Ramulamma - Complainant(s)

Versus

1)The Manager - Opp.Party(s)

Sri M.Ramanjaneya Reddy

04 May 2009

ORDER


District Consumer Forum
Collect orate Compound, Kadapa
consumer case(CC) No. CC/09/4

1)Madireddy Ramulamma
2)Madireddy Subba Reddy
...........Appellant(s)

Vs.

1)The Manager
2)The Manager
...........Respondent(s)


BEFORE:
1. B. Durga Kumari 2. Sri P.V. Nageswara Rao 3. Sri.S.A.Khader Basha

Complainant(s)/Appellant(s):
1. 1)Madireddy Ramulamma 2. 2)Madireddy Subba Reddy

OppositeParty/Respondent(s):
1. 1)The Manager 2. 2)The Manager

OppositeParty/Respondent(s):
1. Sri M.Ramanjaneya Reddy

OppositeParty/Respondent(s):
1. Sri D.Rajasekhar Reddy



ORDER

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C.C. No. 04 of 2009

DISTRICT FORUM :: KADAPA

PRESENT SRI P.V. NAGESWARA RAO, M.A., LL.M., PRESIDENT

SMT. B. DURGA KUMARI, B.A., B.L.,

SRI S. ABDUL KHADER BASHA, B.Sc., MEMBER

Monday, 4

th May 2009rd and 4th floors,st complainant is the wife and 2nd complainant is the son of deceased

2

police has registered a crime under section 174 of Cr.P.C in Cr. No. 93/2006 and the

police conducted inquest and post mortem on the dead body of the deceased. Both

the complainants are nominees for the said policy and after the death of the deceased

the complainants being legal heirs submitted a claim form before R2 through R1.

But R2 has repudiated the claim of the complainant vide repudiation letter dt. 16-4-

2007 on the ground that the deceased was 73 years as on the date of accident and

policy covers to the persons who are under age of 70 years only and another ground

for their repudiation, is that the death is not due to accident but suicidal. On 19-7-

2007 R1 sent a requisition letter to R2 by submitting the house hold card, certificate

of age issued by Tahsildar, Chakrayupaet and certificate issued Sarpanch of

Yerrabommanapalli regarding the fact of death as accidental. But R2 did not took

any steps. The complainant further stated that the repudiation of R2 company is

untenable and age submitted through house hold card duly issued by Revenue

Authorities of government of Andrha Pradesh. In the house hold card the age of the

deceased was shown as 60 years and the accidental death occurred in the year 2006

only. As on the date of accident the deceased age was only 60 years only. The R2

has repudiated the claim of the complainant on flimsy ground which amounts to

deficiency of service which caused much mental agony to the complainants. The

deceased Eswara Reddy obtained J.P.A policy from R2 through R1 and he met with

an accident due to electrification and police registered the same and conducted

inquest, post mortem and issued certificates. But till today the R2 has not settled

the claim of the complainant. Hence, this complaint.

3. The R1 was called absent and set expare on 16-3-2009.

4. The R2 filed a counter denying all the allegations made by the

complainant except those which are specifically admitted. The R2 has stated that

they have repudiated the claim of the complainants rightly as the deceased was 73

years old and he touched electric live wire willfully and committed suicide. Therefore,

C.C. No. 04 of 2009

3

the complainant is not maintainable before the Hon’ble Forum. The complainants

obtained house hold card from the respective department by misrepresenting for the

purpose of ration card and submitted the same before R2. The R2 further denied

that the complainants also obtained certificate from Tahsildar of Chakrayapet by

misrepresenting the purpose of their claim only. The village Secretary is not

authorized to issue any certificate declaring the age of any person. The birth and

death record of the deceased is with the tahsildar and he has not issued any birth

certificate of the deceased, but simply issued a certificate as such the complainants

obtained the same from the tahsildar by fraudulently misrepresenting the purpose of

claiming compensation.

5. Further the R2 stated that the deceased was aged 73 years as per voters

I.D. Card and according to the terms and conditions of the policy, the persons who

attained below 70 years of are eligible for policy amount. But in the present case the

deceased was aged 73 years at the time of his death. The death of deceased was not

an accidental, but the deceased committed suicide. There is no any deficiency of

service on the part of R2 and they have rightly repudiated the claim of the

complainants.

6. On behalf of the complainant Ex. A1 to A11 were marked and on behalf

of the respondents Ex. B1 to B2 were marked.

7. On the basis of the above pleadings the following points are settled for

determination.

i. Whether the complainants are entitled to receive policy amount

from the respondents?

ii. Whether there is any negligence and deficiency of service on the

part of the respondents?

iii. To what relief?

C.C. No. 04 of 2009

4

8. Point No. 1 & 2 Heard both sides and perused the record available with

the forum and the forum made the following order. There are two complainants in

the present complaint. 1

the deceased policy holder. The policy holder Madireddi Eswara Reddy was an

agriculturist with landed property and obtained Janatha Personal Accident policy

from R2 through R1 and the amount assured was Rs. 50,000/-. While so on

20-11-2006 the policy holder Madireddi Eswara Reddy met with an accidental death

due to electrification and the police registered the same in Cr. No. 93/2006 and

conducted inquest and post mortem over the dead body of the deceased. Both the

complainants being legal heirs they approached the R2 and submitted claim form

with necessary documents through R1. The R2 has repudiated the claim of the

complainants stating that the deceased policy holder was aged 73 years as on the

date of accident and the policy covers to the persons who are under the age of 70

years only and another ground that the death is not accidental, but suicidal. The

deceased touched live electrical wire intentionally. Again on 19-7-2007 they

submitted house hold card certificate and age certificate issued by tahsildar,

Chakrayapet and certificate of Sarpanch of Yerrabommanapalli village regarding the

fact of the death as accidental. But R2 did not took any action on the same. The

house hold card it shows that the deceased was 60 years but not 73 years as shown

in the voters I.D card. The police have registered the case of the deceased as

accidental death due to electrical shock and conducted inquest and post mortem over

the dead body. Ex. A1 is the Xerox copy of letter issued by R1 to R2 to release the

claim amount of Rs. 50,000/-. Ex. A2 is the Xerox copy of repudiation letter dt. 16-

4-2007. Ex. A3 is the Xerox coy of letter issued by R1 to R2 to settle the claim of the

complainants as they have submitted house hold card and certificate issued by

Tahsildar and certificate issued by village Sarpanch. Ex. A4 is the Xerox copy of

house hold card i.e. ration card. Ex. A5 is the Xerox copy of letter issued by Village

Sarpanch confirming the death of the deceased as accidental. Ex. A6 is the Xerox

C.C. No. 04 of 2009st complainant is the wife and 2nd complainant is the son of

5

copy of certificate issued by Tahsildar that the age of the deceased was 60 years as

per house hold card issued by the Revenue Department. Ex. A7 is the Xerox copy of

death certificate. Ex. A8 is the Xerox copy of FIR. Ex. A9 is the Xerox copy of inquest

report. Ex. A10 is the Xerox copy of post mortem certificate. Ex. A11 is the Xerox

copy of final report issued by Tahsildar, Chakrayapet,. All the exhibits submitted

by the complainant shows that the deceased policy holder Easwar Reddy died

accidentally and he is only 60 years of age. The complainant has not claimed against

R1 and the R1 is the formal party to the present proceedings. The R2 in their

counter denied that as per the voters I.D issued by Govt. of India, the deceased was

73 years old but not 60 years as stated by the complainants.

9. The R2 stated that the policy holder touched the live electrical wire

willfully but not accidentally. Ex. B1 is the Xerox copy of voters I.D. Card and Ex. B2

is the Xerox copy of group personal accident investigation report. The respondents

stated that, according to their investigation report the deceased touched the live wire

willfully. Ex. B2 is the surveyors report and the surveyor stated that on 20-11-2006

the insured and his wife Ramulamma both quarreled and insured wife abused her

husband, very brutally due to abuses of his wife the insured felt ashamed and went

to his agriculture land and laid down in water canal which leads towards fields and

wontedly touched the eclectic wire which leads into electric motor starter. But the

investigator has not mentioned the name of the villagers or neighbors whom he

enquired. The respondents have not acted properly in settling the claim of the

complainant. After obtaining the house hold card and certificates issued by the

Tahsildar and Sarpanch confirming the age of the deceased and submitted the same

to R2 they kept quite without giving any reply to the complainants. Ex. B2 which was

submitted by the respondents clearly says that the deceased went to his paddy fields

and when he touched the electric wire living on ground mistakenly touched it and he

got electric shock and died due to electric shock. The post mortem report has clearly

C.C. No. 04 of 2009

6

stated that the deceased died due to shock of electrification. When the police have

confirmed the death as accidental how the respondents repudiated the claim of the

complainant stating that it is not accidental but willful. All the exhibits are clear to

establish the case of the complainant that the deceased policy holder died

accidentally and he is 60 years only. But not 73 years as mentioned in the election

I.D. card. We can see so many errors in election I.D cards like wise at the time of

issuing the voters I.D. the age of the deceased may be wrongly mentioned. The

respondents are deficient in service by not settling the claim of the complainants.

We are of the opinion that the deceased policy holder died accidentally and he is 60

years. The complainants being the legal heirs are entitled to receive the policy

amount of Rs. 50,000/- from R2.

10. Point No. 3 In the result, the complaint is allowed. The R2 is directed to

pay Rs. 50,000/- (Rupees fifty thousand only) without interest and costs, within 45

days from the date of receipt of the order. The case against R1 is dismissed without

costs.

Dictated to the Stenographer, transcribed by him, corrected and pronounced

by us in the open forum, this the 4

MEMBER MEMBER PRESIDENT

APPENDIX OF EVIDENCE

Witnesses examined.

For Complainant : NIL For Respondent : NIL

Exhibits marked for Complainant : -

Ex. A1 X/c of letter from R1 to R2, dt. 31-1-2007.

Ex. A2 X/c of letter from R2 to R1, dt. 16-4-2007.

Ex. A3 X/c of letter from R1 to R2, dt. 19-7-2007.

Ex. A4 X/c of house hold card issued by Revenue Department.

Ex. A5 X/c of letter from Sarpanch, Yerrabommanapalli, dt. 9-7-2007.

Ex. A6 X/c of certificate issued by Tahsildar, Chakrayapet, Kadapa.

Ex. A7 X/c of death certificate issued by village Secretary.

Ex. A8 X/c of FIR in Cr. No. 93/2006 of Chakrayapet Police Station, Kadapa.

Ex. A9 X/c of inquest report of Chakrayapet Police Station, Kadapa.

Ex. A10 X/c of post mortem certificate.

C.C. No. 04 of 2009th May 2009

7

Ex. A11 X/c of final report from of Chakrayapet Police Station, Kadapa to the

Mandal Executive Magistrate, Chakrayapet, Kadapa

Exhibits marked for Respondents: -

Ex. B1 X/c of Voters I.D. card issued by Election Commissiono f India.

Ex. B2 X/c of Group personal Accident Investigation Report.

MEMBER MEMBER PRESIDENT

Copy to :-

1) Sri M. Ramanjaneya Reddy, Advocate,

2) Sri D. Rajasekhar Reddy, Advocate.

3) The Kadapa Dist. Co-operative Central Bank Ltd., Rep. by its

Manager, Railway Station Road, Kadapa town and District.

1) Copy was made ready on :

2) Copy was dispatched on :

3) Copy of delivered to parties :

B.V.P. - - -

C.C. No. 04 of 2009

CONSUMER COMPLAINT No. 04 / 2009

1. Madireddi Ramulamma, W/o Eswara Reddy,

43 years, Hindu, House wife.

2. Madireddi Subba Reddy, S/o Late Eswara Reddy,

32 years, Hindu, Cultivation.

Both Residents of SiddareddigaripalliVillage,

Chakrayapet Mandal, Kadapa District. ….. Complainant.

Vs.

1) The Kadapa dist. Co-operative Central Bank Ltd.,

Rep. by its Manager, Railway Station Road,

Kadapa town and District.

2) The ICICI Lombard General Insurance Co. Rep. by its

Manager, Osman Plaza, 6-3-352/1, 3

Road No. 1, Banjara Hills, Hyderabad. ….. Respondents.

This complaint coming on this day for final hearing on 30-4-2009 in the

presence o f Sri M. Ramanjaneya Reddy, Advocate for complainant and Sri D.

Rajasekhar Reddy, Advocate for R2 and R1 called absent and set exparte and upon

perusing the material papers on record, the Forum made the following:-

O R D E R

(Per Smt. B. Durga Kumari, Member),

1. Complaint filed under section 12 of the Consumer Protection Act 1986

seeking direction the respondents to pay Rs. 50,000/- towards JPA policy, to pay

Rs. 50,000/- towards mental agony and to pay costs of the complaint.

2. The brief facts of the complaint is as follows:- There are two

complainants. 1

Madireddi Eswara Reddy, residents of Siddareddigaripalli Village, Chakrayapet

Mandal, Kadapa district. The policy holder i.e. Eswara Reddy was an agriculturist

having landed properties and that he obtained a Janatha Accident Policy from R2

through R1. The assured amount of the policy is Rs. 50,000/- only. While so on

20-11-2006 the policy holder met with an accidental death due to electrification. The




......................B. Durga Kumari
......................Sri P.V. Nageswara Rao
......................Sri.S.A.Khader Basha