th day of February 2009th class and he was unable to understand2
the conditions and terms incorporated in English in the proposal form and the
policy terms. Her husband has no knowledge and he never made any fraudulent
statement or suppression of material facts relating to his health which had not
disclosed to the respondents at the time of taking policy. After the death of her
husband she made a claim to the respondents with all necessary documents and
requested to pay the policy amount. The 2
the ground that the policy took by her husband on deliberate mis statements and
withhold material information regarding his health on 31-3-2008. In fact her
husband never withhold and suppressed the material information intentionally.
The respondent has no right to avoid consequences of insurance contract by simply
showing the alleged false statement. The real cause of death had no nexus with the
alleged cause of death as alleged by the respondents. On account of delayed
repudiation of her claim with unjustifiable reasons she suffered mental agony and
monetary loss. On account of negligence and deficiency of service of the
respondents, the complainant suffered a lot and she is entitled for the
compensation. She requested this forum to direct the respondents to pay
1) Rs. 3,00,000/- with interest @ 24% p.a. from the date of death for the deceased
(6-6-2007) towards Jeevan Mitra policy, 2) to pay compensation of Rs. 25,000/-
towards mental agony and 3) to pay costs of the complaint.
3. R2 filed a counter denying all the allegations except those which are
specifically admitted here in to be true and correct. The complainant is put to strict
proof of rest of the allegations of the complaint. As per para – 1, as the life assured
has taken a policy for Rs. 3,00,000/-. But in fact it is a policy for Rs. 1,00,000/-
only under table and term of 133-21 which has triple benefit. It is a fact that the
life assured held the policy No. 653322620 on his own life for a sum assured
Rs. 1,00,000/- commenced with effect from 28-2-2005 and agreed to pay Rs. 567/-
under monthly mode for 21 years. The life assured died on 6-6-2007. During the
course of investigation, it was revealed that the life assured was suffering from
C.C. No. 113/2008nd respondent repudiated her claim on3
heart desease before commencement of policy. The deceased life assured was
reported to have admitted on 5-12-2004 at G.S.R heart care center, Kadapa and
was discharged on 10-12-2004. Again he joined in Sri Mahavir Cardiovascular
Center, Hyderabad on 5-1-2005 and on the same day coronary angiogram was done
to him. The said treatment prior to proposal was not disclosed in the proposal form
dt. 19-3-2005. If the deceased life assured had disclosed the factual state of health,
the proposal for insurance on his life would not have been accepted. Since the
insurance contract is of utmost good faith and the deceased had not disclosed the
material facts of his heart disease at the time of effecting the assurance in terms of
declaration executed by him, the contract was declared null and void and all
monies was forfeited. The proposal was considered under non medical and the life
assured made false statement at the time of entering in to the contract as such R2
prayed to dismiss the case against him in the interest of justice.
4. R1 filed a memo adopting the counter of R2 in all material facts.
5. On the basis of the above pleadings the following points are settled for
determination.
i. Whether the complainant is entitled for the relief as prayed for?
ii. Whether there is any deficiency of service on the part of the
respondents 1 & 2?
iii. To what relief?
6. On behalf of the complainant Ex. A1 to A3 were marked and on behalf
of the respondent Ex. B1 to B8 were marked. Oral arguments were heard from
both sides.
7. Ex. A1 is the original letter dt. 31-3-2008 of the Senior Divisional
Manager, Life Insurance Corporation of India addressed to the complainant
repudiating the claim. Ex. A2 is the Xerox copy of death certificate of the deceased
husband of the complainant dt. 6-6-2007 issued by Dr. C.N. Rangasinha of
Mydukur. Ex. A3 is the Xerox copy of death certificate of the deceased issued by
Panchayat Secretary, Mydukur. Ex. B1 is the original proposal for insurance on
C.C. No. 113/20084
own life of B. Prakash Rao, dt. 12-3-2005. Ex. B2 is the original L.I.C policy bond
in the name of the husband of the complainant for Rs. 1,00,000/-. Ex. B3 is the
Xerox copy of cash bill issued by G.S.R. Heart Care Center, Kadapa dt. 5-12-2004
in the name of husband of the deceased. Ex. B4 is the Xerox copy of medical
certificate issued by G.S.R Heart Care Center, Kadapa dt. 10-12-2004 in the name
of the husband of the complainant. Ex. B5 is the Xerox copy of 2D Echo
cardiogram report dt. 7-12-2004 in the name of the husband of the complainant
issued by G.S.R. Heart care Center, Kadapa Ex. B6 is the Xerox copy of discharge
summary report dt. 6-1-2005 in the name of the husband of the complainant
issued by Sri Mahavir Cardiovascular Center, Hyderabad. Ex. B7 is the Xerox copy
of case sheet in the name of husband of the complainant issued by Sri Mahavir
hospital and Research Center, Hyderabad dt. 6-1-2005 and Ex. B8 is the original
letter of Senior Divisional Manager, Life Insurance Corporation of India addressed
to the complainant.
8. Point Nos. 1 & 2 As could be seen from the oral documents on record
the husband of the deceased took a policy in question for Rs. 1,00,000/- with effect
from 28-2-2005 which has triple benefit. It is a salary deducting scheme from the
employer in which Rs. 567/- p.m was deducted from the salary of the husband of
the deceased. Ex. A2, death certificate issued by the local doctor of Mydukur in
which it is stated that the deceased was brought to his hospital on 6-6-2007 at 3.45
p.m with chest pain, swetting etc., On examination he found him dead at 4.00 p.m
on 6-6-2007. According to him, the death is due to Myocardial infraction (severe
heart attack). Ex. B1, the proposal form of the policy in question in which answer
to question No. 10 family history and question No. 11 personal history of the
deceased husband of the complainant was filled up indicating that he possess good
health. The contention of the complainant is that the proposal from Ex. B1 was
filled up by the agent of the Life Insurance Corporation and that the deceased
husband of the complainant is not aware of the terms and conditions printed on Ex.
C.C. No. 113/20085
B1 in English. But at page 6 of Ex. B1, the deceased husband of the complainant
signed in English certifying that the contents of the document (Ex. B1) have been
fully explained to him by R. Bhaskar Reddy Life Insurance Corporation agent and at
the end of para – 6 of Ex. B1, the husband of the complainant certified in English
stating that the answers to question Nos. 10 onwards on Ex. B1 have been correctly
recorded. The deceased husband attested his signature in English underneath the
said endorsement. Ex. B3 is the cash bill in the name of the husband of the
complainant which indicates he was admitted in a private hospital at Kadapa on
5-12-2004 and he was in ICCU for two days. Ex. B4 indicates that the husband of
the complainant was admitted on 5-12-2004 in G.S.R Heart Care Hospial, Kadapa
for his heart disease with Inferior post RVMI, Post STR, Moderate LV dysfunction
etc,. This document shows that the husband of the deceased was having heart
problem and at the time of his discharge he was advised medicine pertaining to
cure of heart disease only. Ex. A5 is the Echo report of the husband of the
complainant dt. 7-12-2004 that indicates that he was having heart problem to the
reasonable extent. Ex. B8 discharge summary issued by Mahavir Cardiovascular
Center, Hyderabad dt. 6-1-2005 indicates that the husband of the complainant was
having RVMI post stoke on 5-12-2004 and he was having moderate LV dysfunction
with 40% pumping capacity, RV Dysfunction etc and the angiogram report
indicates 2 vessel disease (LAD & LC) and slow flow in distal RCA that means as on
5-1-2005 the husband of the deceased was having two vessel blocks in the arteries
and his pumping capacity of the heart was 40% and he was a smoker and alcoholic
Ex. B7 case sheet of the husband f the complainant indicates that he was admitted
on 5-1-2005 and discharged on 6-1-2005. Thorough scrutiny of angiogram report
and other tests indicates a severe heart problem to him and at the time of discharge
he was advised the medicines for the treatment of his heart problem. The
contention of the learned counsel for the complainant that there is no signature of
the doctor in the case sheet Ex. B7 is incorrect because there is a initial of the
doctor above the hospital seal against “discharge today”. Ex. B8 is repudiation
C.C. No. 113/20086
letter in which R2 repudiated the claim of the complainant on the ground that the
husband of the complainant stated all the answers in the proposal form were false
and that he has suffered from coronary artery disease, old interior wall myocardial
infraction and had taken treatment in the hospital prior to the date of proposal
that he did not disclosed all these facts in his proposal form instead he gave false
answers to all the questions. Ex. A2 death certificate of the deceased issued by a
local doctor also indicates that he died at Mydukur du e t o coronary artery
infraction that strengthen the contention of the respondents and this (Ex. A2) will
support the case of respondents. It is a fact that the husband of the deceased was
admitted on 5-12-2004 at G.S.R. Heart Care Center, Kadapa for heart problem and
was discharged on 10-12-2004. Again he joined at Mahavir Cardiovascular Center,
Hyderabad on 5-1-2005 on the same day coronary angiogram was done to him.
Coronary angiogram report revealed that the deceased husband of the complainant
was suffering from the heart problem with two blocks in the coronary arteries that
he failed to disclose his heart problem in the proposal from Ex. B1. The contention
of the learned counsel of the complainant that the proposal form Ex. B1 was filled
up by the LIC agent will not stand on sound footing for the reason that the
deceased himself signed in English admitting the contents of Ex. B1 was fully
explained to him by the agent and he understood the significance proposed contract
and then signed. The learned counsel for the complainant contended that the
deceased never had heart problem and he died of sudden heart attack on 6-6-2007
has no legs to stand before the truth.
9. The learned counsel for the complainant relied on the following
citations. 1) 1997 STPL (CL) 373 NC a case between Alia Begum Vs. Life Insurance
Corporation of India in which insurance claim was repudiated on suppression of
material regarding illness – No evidence led by insurance company alleged trivial
ailments were material particulars which the deceased was supposed to disclose
they could not be construed as fraudulent suppression of material facts so as to
C.C. No. 113/20087
repudiate the contract of insurance. In the result, the appeal was allowed in
favour of the complainant. 2) 2007 STPL (CL) 951 NC a case between New India
Assurance Co. Ltd., Vs. Kaushalya Devi and others in which their lordship held
that the insured suffered epileptic fit before he fell in Kuhal and died due to
asphyxia as a result of drowning. Burden of proof not discharged by petitioner O.P.
that before fall insured had an epileptic fit. Basis for forming the aforesaid opinion
not disclosed by the petitioner nor any evidence led that insured received any
treatment for epilepsy at any time prior to his death – orders of the State
Commission allowing the claim of the respondent upheld. 3) 1995 STPL (CL) 608
NC a case in between Life Insurance Corporation of India Vs. S. Hymavathi in which
their lordship held that section 21 of C.P. Act 1986 – Insurance – Suppression of
Material Facts – Burden of proof – claim repudiated on ground of concealment of
facts – Burden of proof lie on insurance company to prove it. The facts of this case
is that the deceased policy holder underwent Mitral Valvectomy operation of heart
15 years back and that it must be a congenital defect cured by undergoing
operation that subsequently the policy holder worked on the tedious a strenuous
job of a driver of A.P.S.R.T.C vehicle for a least 8 hours a day without any complaint
for 15 years and it is an indication of the health of the policy holder. In the result
the petition was dismissed. The facts of the above three decisions relied by the
learned counsel for the complainant are quite different with that of the facts and
circumstances of the present case for the reasons that the deceased husband of the
complainant was admitted on 5-12-2004 in a local Heart Care Center of Kadapa for
his heart problem and was discharged on 10-12-2004. Again he was admitted at
Sri Mahavir Cardiovascular Center, Hyderabad on 5-1-2005 and was discharged on
6-1-2005. Coronary angiogram was done indicating the blockage of two coronary
arteries and that at the time of discharge he was adviced to take medical
management by prescribing the medicines for curing the heart problem. He took
the LIC policy in question on 19-3-2005 which was commenced from 28-2-2005
and in Ex. B1 proposal form he willfully suppressed his health conditions and also
C.C. No. 113/20088
the habit of smoking and taking alcohol. On account of these facts on record the
respondent No. 2 rightly repudiated the claim. The complainant failed to prove her
case at any point of time as such she deserves no consideration in her favour.
10. Point No. 3. In the result, the complaint is dismissed without costs.
Dictated to the Stenographer, transcribed by him, corrected and
pronounced by us in the open Forum, this the 19
MEMBER MEMBER PRESIDENT
APPENDIX OF EVIDENCE
Witnesses examined.
For Complainant : NIL For Respondent : NIL
Exhibits marked for Complainant : -
Ex. A1 Original letter dt. 31-3-2008 of the Senior Divisional Manager,
LIC, Hyderabad addressed to the complainant repudiating the claim.
Ex. A2 X/c of death certificate of the deceased husband of the complainant
dt. 6-6-2007 issued by Dr. C.N. Rangasinha of Mydukur.
Ex. A3 X/c of death certificate of the deceased issued by Panchayat Secretary,
Mydukur.
Exhibits marked for Respondent : -
Ex. B1 Original proposal for insurance on own life of B. Prakash Rao,
dt. 12-3-2005.
Ex. B2 Original policy bond in the name of the husband of the complainant
for Rs. 1,00,000/-.
Ex. B3 X/c of cash bill issued by G.S.R. Heart Care Center, Kadapa
dt. 5-12-2004 in the name of husband of the deceased.
Ex. B4 Xc of medical certificate issued by G.S.R Heart Care Center, Kadapa
dt. 10-12-2004 in the name of the husband of the complainant.
Ex. B5 X/c of 2D Echocardiogram report dt. 7-12-04 in the name of the
husband of the complainant issued by GSR Heart care Center, Kadapa
Ex. B6 X/c of discharge summary report dt. 6-1-2005 in the name of the
husband of the complainant issued by Mahavir Cardiovascular Center,
Hyderabad.
Ex. B7 X/c of case sheet in the name of husband of the complainant issued by
Mahavir hospital and Research Center, Hyderabad dt. 6-1-2005.
Ex. B8 Original letter of Senior Divisional Manager, Life Insurance Corporation
of India addressed to the complainant.
MEMBER MEMBER PRESIDENT
Copy to :-
1) Sri G. Vijaya Narsi Reddy, Advocate.
2) Sri K. Sireesha Reddy, Advocate.
1) Copy was made ready on :
2) Copy was dispatched on :
3) Copy of delivered to parties :
B.V.P. - - -
C.C. No. 113/2008th day of February 2009.
CONSUMER COMPLAINT No. 113 / 2008
aged about 38 years, Widow, Residing at D.No. 13/431,
Mydukuru Post, Kadapa Dist. ….. Complainant.
Vs.
Railway Station Road, Kadapa. ….. Respondents
presence of Sri G. Vijaya Narsi Reddy, for complainant and Sri K. Sireesha Reddy,
(Per Sri S. Abdul Khader Basha, Member),
1. Complaint filed under section 12 of the Consumer Protection Act 1986.
2. The brief facts of the complaint are as follows:- The complainant filed
Rs. 3,00,000/- with compensation interest and costs. During the life time of the
husband of the complainant he took policy No. 653322620 for Rs. 3,00,000/- on
his life from R1 on 19-3-2005. Her husband paid the premium amounts by way of
salary deductions through his employer. Her husband died on 6-6-2007 due to
sudden chest pain. Seshikanth Nursing home hospital, Mydukur issued a
certificate to that effect. The complainant is the nominee of the said policy. At the
time of proposal of the policy her husband had never concealed the alleged ailment
to the respondents. Her husband was innocent and took the policy with good faith
respondents. Her husband studied upto 9