BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT HYDERABAD.
F.A.No.585/2010 against
Between
K.Narayana Reddy, S/o.K.Chennarayudu ,
Assistant Engineer (Mech),
A.P.S.R.T.C.Depot.,
Tadipatri,
Residing at D.No.12-2-95,
Harihara Nagar, 2ndAnantapur.
1.The Branch Manager,
2. The Zonal Manager,
Counsel for the Appellant
Counsel for the respondents
QUORUM:THE HON’BLE JUSTICE SRI D.APPA RAO, PRESIDENT
SMT.M.SHREESHA, HON’BLE
TWO THOUSAND TWELVE
Aggrieved
nd was shown as balance instead of Rs.21,890/- unauthorisedly with his the opp.party no.1 promised that they will take necessary steps to see that the complainant does not lose his amount of Rs.21,800/-.
Opposite party no.1 filed counter from where he has obtained the card, with the police station till it is hotlisted and that hotlisting will be done only on written representation by the complainant. said representation
The District Forum based on the evidence adduced i.e. Exs.A1 to A8 and pleadings put forward
Aggrieved by the
The facts not in dispute are that the complainant had an ATM cum Debit Card issued by the opp.parties
It is a case of the respondents/opp.parties that as evidenced under Ex.A3 Owner’s Manual it is the duty of the complainant to keep his PIN Mailer carefully and should immediately notify the Customer Branch if the Card is lost or stolen and also forward a copy of the FIR to the Customer Branch which the complainant did not do. and they also do not deny the representation dt.15.7.2006 Ex.A4.
In the result this appeal is allowed and order of the District Forum is set aside directing the opp.parties to pay to the complainant an amount of Rs.21,800/- together with compensation of Rs.3000/- and costs of Rs.2000/-Time for compliance four weeks.
Pm*
