A.P. STATE CONSUMER DISPUTES REDRESSAL COMMISSIONAT HYDERABAD.
F. A. 1298/2009 against C.C. 58/2008, Dist. Forum, Nalgonda.
Between:
Nerlakanti Venugopal
S/o. Arjun, Age: 43 years
Govt. Teacher,
H.No. 4-5-71, Akkachalma
Nalgonda Town & Dist. *** Appellant/
Complainant
And
1. Road Safety Club Pvt. Ltd.
2A, Prakasham Road,
T. Nagar, Chennai-600 017
Rep. by its authorized Signatory
2. The Branch Manager
Sri Ram Chits, Nalgonda
3. Bajaj Allianz General Insurance Company Ltd.
Regd. Head Office, G.E. Plaza
Airport Road, Yerwada
Pune-411 006. *** Respondents/
Ops.
Counsel for the Appellant: P.I.P.
Counsel for the Resps: Mr. V. Ramesh - R1
Mr. N. Mohana Krishna - R3
CORAM:
HON’BLE SRI JUSTICE D. APPA RAO, PRESIDENT
&
SMT. M. SHREESHA, MEMBER
WEDNESDAY, THIS THE SEVENTH DAY OF JULY TWO THOUSAND TEN
Oral Order: (Per Hon’ble Justice D. Appa Rao, President)
*****
1) Appellant is unsuccessful complainant.
2) The case of the complainant in brief is that R1 Road Safety Club while enlisting the members extended the personal accident policy for 8 years in collaboration with R3 Bajaj Allianz General Insurance Company. He joined as a member in R1 club on payment of Rs. 4,000/-. Accordingly insurance policy was issued by R3 covering the period from 31.7.2006 to 31.7.2007. While so on 20.5.2007 he met with road accident sustained fracture on the right leg. On a report the police registered a case in crime No 242/2007. He was shifted to government hospital, Nalgonda, later to a private hospital where the doctors after treating him gave certificate mentioning 50% permanent disability. When he submitted the claim R3 offered only Rs. 25,000/- on the ground that it was only temporary total disability and does not fall under the definition of permanent disability. There upon he got issued legal notice demanding compensation of Rs. 3 lakhs towards medical and other expenses and Rs. 50,000/- towards loss of income together with interest and costs for which they gave reply with false allegations. Therefore, he filed the complaint claiming the above said amounts.
3) R1 resisted the case. While denying the allegation of accident, registration of case etc., however admitted that it had extended the benefit of insurance to its members. When it received legal notice it has sent voucher to the complainant for subscribing his signature but it was not returned. In fact he earlier met with accident on 14.1.2003 sustained injuries and filed C.D. 53/2007. Therefore he was put to proof that he sustained some other injuries in the alleged accident on 20.5.2007. The complainant never informed about the accident. For the first time he informed by letter Dt. 18.8.2007. When it has received advance voucher for Rs. 25,000/- for which R3 settled the claim, it has forwarded the same to the complainant, however it did not receive after subscribing his signature. The complainant is not a consumer. At any rate, there is arbitration clause. The Dist. Forum has no jurisdiction to entertain the complaint. The terms and conditions stipulate the jurisdiction to courts at Chennai. There was no deficiency in service on its part, and therefore prayed for dismissal of the complaint with costs.
4) R2 did not choose to contest.
5) R3 insurance company equally resisted the case. However, it admitted issuance of group personal accident policy covering the risk of the complainant also. No doubt the complainant had informed about the injuries sustained on 20.5.2007 in a road accident, however, it was unaware of registration of case by the police and later his shifting to government hospital at Nalgonda, and further treatment in a private hospital. He did not submit the original investigation report, discharge summary and other medical records etc., to show that he had sustained 50% permanent total disability due to injuries. In fact after perusing the record, it had offered an amount of Rs. 25,000/- towards claim as it was temporary disability where a weekly compensation of Rs. 1,000/- for 25 weeks could only be granted. The definition of permanent total disability and permanent partial disability were clearly mentioned in the policy certificate. While the medical board has issued certificate stating 50% partial disability, he cannot claim the amount under the head of permanent disability. Therefore it prayed for dismissal of the complaint with costs.
6) The complainant in proof of his case filed his affidavit evidence and got Exs. A1 to A20 marked, while R1 filed the affidavit evidence of N. Mani and R3 filed the affidavit evidence of its Senior Executive S. Raghu, and got Exs. B1 to B7 marked.
7) The Dist. Forum after considering the evidence placed on record opined that the certificate issued by the medical board shows that it was only temporary disability, therefore he was entitled to Rs. 25,000/- as per the terms of the agreement, and accordingly directed R3 to pay the same, while dismissing the rest of the claim.
8) Aggrieved by the said decision, the complainant preferred the appeal contending that the medical board had categorically confirmed that the disability was 50% and it cannot be termed as temporary disability, and therefore prayed that compensation as claimed by him be granted.
9) The point that arises for consideration is whether the order of the Dist Forum is vitiated by mis-appreciation of fact or law?
10) It is an undisputed fact that R3 Bajaj Allianz insurance company gave Ex. A3 Group Personal Accident policy he being a member of R1 Road Safety Club valid from 31.7.2006 to 30.7.2007 vide Ex. A3. Earlier he had sustained fracture of left leg got 40% of the insured amount for permanent disability for which he filed C.D. 53/2007. Evidently he again met with accident on 20.5.2007 for which a case in Crime No. 242/2007 was registered vide Ex. A4. He had taken treatment. The medical officer who examined the complainant noted that he had “ 1) deforming right leg, blunt brew sis 2) lacertian 3) abrasion ½’ x ½’ on left hand 4) abrasion ½’ x ½’ on left shoulder and forehead. His injury was mentioned as grievous. A charge sheet was filed after investigation against the driver of Hero Honda evidenced under charge sheet Ex. A6.
11) Importantly the medical board for physically handicapped, Nalgonda examined him on 3.9.2007 opined that the disability was 50% being permanent fracture, foot drop….. vide Ex. A7 and another medical board certificate Ex. A20 dt. 14.7.2009 a repetition of very same disability mentioned in Ex. A7.
12) In Ex. B1 Group Personal Accident Policy the scope and coverage of the amount assured were made a mention:- “that if such accidental injury shall within 12 calendar months of its occurrence be the sole and direct cause of the total and irrecoverable loss of sight of both eyes/two hands/two feet/one hand and one foot/sight of one eye and one hand or one foot an amount of Rs. 3 lakhs would be paid and for loss of one eye or one hand or one foot an amount of Rs. 1,50,000/- would be paid.”
“If accidental injury shall within 12 calendar months of its occurrence be the sole and direct cause of the total and irrecoverable loss of use or the actual loss by physical separation of the following, the percentage of the capital sum insured of Rs. 1 lakh as indicated below shall be payable.
% of capital sum insured.
Loss of toes - all great 20%
Great - both phalanges 5%
Great - both phalanx 2%
Other than great if more than toe lost each 1%
Loss of hearing - both ears 50%
Loss of hearing – one ear 15%
Loss of four fingers and thumb of one hand 40%
Loss of four fingers 35%
Loss of thumb - both phalanges 25%”
Evidently the injury that was sustained by the complainant is covered by the said definition. It cannot be termed as permanent total disability. It is not a case where the injury was total and irrevocable. The medical board certified that the disability was 50%. At clause 3 under “permanent partial disability they contemplate payment of 50% of the amount.” Undoubtedly, he had permanent partial disability of 50% as confirmed by the medical board. It cannot be said that it is a temporary disability. The insurance company classifying it as temporary partial disability intended to pay Rs. 25,000/- on the ground that he was entitled to a weekly compensation of Rs. 1,000/- for 25 weeks which he refused to receive and filed the complaint. The medical board did not say that it was temporary total disablement. What all they stated is that it was 50% permanent partial disablement. Since the capital sum insured was Rs. 1 lakh under the above head, he was entitled to Rs. 50,000/- being permanent partial disability vide Ex. A7 & A20. The complainant however, failed to prove that it comes under permanent total disability entitled to claim Rs. 3 lakhs. His injury does not fall under the above said clause which we have mentioned earlier.
14) In the result the appeal is allowed in part, consequently the complaint is allowed in part. R3 insurance company is directed to pay Rs. 50,000/- to the complainant with interest @ 9% p.a., from 27.3.2008, on which the date the settlement was made by the insurance company, till the date of realization together with costs of Rs. 5,000/-. The complaint against R1 & R2 is dismissed. Time for compliance four weeks.
1) _______________________________
PRESIDENT
2) ________________________________
MEMBER
Dt. 07. 07. 2010.
*pnr
“UP LOAD – O.K.”