Orissa

Balangir

CC/25/2020

Pitamber Patel - Complainant(s)

Versus

1. The Branch Manager Utkal Grameen Bank, Mahalei Branch - Opp.Party(s)

10 May 2023

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM. BOLANGIR
ODISHA
 
Complaint Case No. CC/25/2020
( Date of Filing : 14 Aug 2020 )
 
1. Pitamber Patel
At:- Bhimdunguri Po:- Makundpur Ps:- Tusura
Bolangir
Odisha
...........Complainant(s)
Versus
1. 1. The Branch Manager Utkal Grameen Bank, Mahalei Branch
At/Po:- Mahalei Ps:- deogaon
Bolangir
Odisha
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Sri Rabindra Kumar Tripathy PRESIDING MEMBER
 HON'BLE MRS. Smt Jyotshna Rani Mishra MEMBER
 
PRESENT:
 
Dated : 10 May 2023
Final Order / Judgement

        Adv. For the Complainant: -    Self

        Adv. For O.Ps                      :-   Sri R.K.Mohakur

        Date  of filing of the Case  :-14.08.2020

        Date of Order :-    10.05.2023

  

 JUDGMENT

Fact of the case in nutshell-

1.            The complainant is a small farmer an agricultural loanee had incurred a loan of Rs.50,000/- from Utkal Gramya Bank Mahalei  Branch who is Op No.1 in this case and accordingly a sum of Rs.1,384/-had deducted by the Op No.1 from the KCC account of the complainant vide No. 84014000396 on dt. 31/07/2018 towards crop insurance premium under PMFBY which is compulsory while advancing and drawing loan amount for coverage of Agricultural Kharif Product  ‘ Paddy ‘ for kharif season . The total

                                                               -2-

sum assured for the same was Rs. 69,185/- The complainant had also submitted necessary documents regarding the  loan processing . OP No. 1 being the nodal office and deducted the insurance premium from the account of the complainant to insured with Royal  Sundaram  Pvt. Ltd who is OP No.2 in this case.

                The crop coverage certificate along with the proposal form in respect of receiving the insurance premium was sent by the OP No.1 to his Head office i.e. UGB, Regional office Region –iv Bolangir who was the District Nodal Office . the same been duly seem and verified by them and sent the same to OP No.2.

                During the said year the paddy crop over the insured plots were damaged due to drought and accordingly the declaration of crop loss up to 52%. Which falls in Mukundapur  Grama Panchyat and the complainant village Bhimdunguri comes with in  Mukundapur G.P. the complainant is entitled for Rs. 36,400/- as insurance benefit from of No. 2 and 3 but OP No. 1 has not paid a single pai where as the other loanee  co villagers and  adjacent tenants who already received their insured amount since 28/08/2019.

                After the aforesaid development the complainant again and again gone to the office of the Op No. 1 and requesting him to settled the claim with OP No.2 and 3 OP. 1 pay  no heed to the complainant, being dissatisfied with the work and reply the complainant on dt.27/11/2019 sought for information vide his application dt. 27/11/2019 from the OP No.1 and accordingly Op No 1 vide his letter no 111/Advance/80  DDT 29/11/2019 has supplied the details information the complainant claimed for settlement . of the beneficial amount through OP No.1 from OP No.2 and 3 as per guideline of the Government , But the OPs are paying a deaf ear to the same. Due to no receiving of legitimate insured amount of the crop coverage destroy  in drought the complainant suffering mentally and also financially hence this case.

2 . To substantiate his case the complainant relies on the following documents.

 

                (1)   Bank Passbook of UGB with transaction (Xerox Copy)

               (2)    ROR Stands in the name of the complainant (Xerox Copy)

              (3)     The petition  order vide T.S. No. 75 of 1992 by civil judge sr. Division, Bolangir ( Xerox Copy)

             (4)      Aadhar Card ( Xerox copy)

             (5)     Application dt. 27/11/2019 and the reply of UGB dated 29/11/2019 (Xerox copy)

             (6)     Pass book of UGB of the co villagers and  adjacent tenant with transaction (Xerox copy)

 

                                                                -3-

3.            Having gone through the complainant its accompanied documents and on hearing the complainant prima facie it seems to be a genuine case hence admitted and notice to the Ops were served and in response the OP No. 1 appeared  personally and OP No. 2 and 3 appeared through their advocate but due to no filing of the written version all the OPs are set expert on  dt. 25/08/2022.

                After perusal of the evidence on the record it is found that the complainant advanced the loan from UGB, Mahalei Branch and the Bank has done his duty by deducting  the premium of Rs.1,384/- on dt 01/07/2018 which reflect on the passbook transaction of the KCC AC vide No. 84014000396 and remit the amount to insured with Royal  Sundaram Pvt Ltd. vide application No. 0401211811805454349 uploaded on dt 31/07/2018 measuring an area of 1.198 Hector and the total amount assured is

Rs. 69, 185/-.

 

                Moreover the 52% of crop loss and drought declared by the Government in Mukundapur GP which covers village Bhimdunguri as such the complainant is entitled for 52% of the total amount insured which comes to Rs.36,400/-

                That due to non filing of written version it is presumed that the allegation made by the complainant is admitted by the OPS. As such we are of the view that the present complainant case in hand is allowed experte against the OPs and the OP No.2 and 3 are hereby directed for payment of the insured amount . Hence Order.

                                                                     ORDER 

                The OP No.2 and 3 are directed to pay a sum of Rs. 36,000/- @ 9% interest P.A. from the date of disbursement i.e. ( 28/08/2019 ) till the date of order, and Rs.10,000/- towards mental agony and 3,000/- towards litigation expenses within one month from the proclamation of this order failing which the entire amount should be paid by the Op No.2 & 3 @ 12% interest P.A. till realization.

              No award as to cost.

PRONOUNCED IN THE OPEN COMMISSION TODAY  i.e  DATED  10TH   DAY OF MAY’2023.

                                             

 

 

 
 
[HON'BLE MR. Sri Rabindra Kumar Tripathy]
PRESIDING MEMBER
 
 
[HON'BLE MRS. Smt Jyotshna Rani Mishra]
MEMBER
 

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