Andhra Pradesh

StateCommission

FA/310/2012

B. JAYASREE, W/O A. SESHASAYANA, AGED 29 YEARS, - Complainant(s)

Versus

1. THE BRANCH MANAGER, INDIA BULLS SECURITIES LTD., SHO NO.40-384-T - Opp.Party(s)

M.s Gopi Rajesh - R1 and R2

06 Feb 2014

ORDER

BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION
AT HYDERABAD
 
First Appeal No. FA/310/2012
(Arisen out of Order Dated 02/07/2010 in Case No. CC/179/2008 of District Kurnool)
 
1. B. JAYASREE, W/O A. SESHASAYANA, AGED 29 YEARS,
R/O 4-5-325, C/O B. DAMODARA CHARY, NARSING MANDIR, OPP. TO CLOCK TOWER, SULTAN BAZAR, KOTI, HYDERABAD.
...........Appellant(s)
Versus
1. 1. THE BRANCH MANAGER, INDIA BULLS SECURITIES LTD., SHO NO.40-384-T
1&11, UCON PLAZA, KURNOOL.
2. 2.THE MANAGING DIRECTOR, INDIA BULLS SECURITIES LTD.,
F-60, MALHOTRA BUILDING, II FLOOR, CONNAUGHT PLACE,
NEW DELHI.
...........Respondent(s)
 
BEFORE: 
 HONABLE MR. SRI R. LAXMI NARASIMHA RAO PRESIDING MEMBER
 HON'ABLE MR. T.Ashok Kumar MEMBER
 
For the Appellant:
For the Respondent:
ORDER

BEFORE THE A.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION: HYDERABAD.

F.A.No.310 OF 2012 AGAINST C.C.NO.179 OF 2008 DISTRICT FORUM, KURNOOL.

Between:

 

B.Jayasree W/o.A.Seshasayana, aged 29 years,

R/o.87/976, Near Mamaji Dhaba, Nandyal

Check post, Kurnool-518 003, presently

Residing at H.No.4-5-325, C/o.B.Damodarachary,

Narsing Mandir, opposite to clock Tower,

Sultan Bazar, Koti, Hyderabad.                                         ..Appellant

 

         And

 

  1. The Branch Manager,

India Bulls Securities Ltd.,

Shop No.40-384-T, 10 & 11,

Ucon Plaza, Kurnool-518 002.

 

  1. The Managing Director,

India Bulls Securities Ltd.,

Regd.Office:F-60, Malhotra Building

II floor, Connaught Place,

New Delhi 110 001.                                                 Respondents.

 

Counsel for the Appellant      M/s Gopi Rajesh Associates

 

Counsel for the Respondents:         Mr A.Venkatesh  

 

         QUORUM:   SRI R.LAKSHMINARASIMHA RAO, HON’BLE MEMBER.

                                                            AND

 SRI THOTA ASHOK KUMAR, HON’BLE MEMBER

 

THURSDAY, THE SIXTH DAY OF FEBRUARY,

TWO THOUSAND FOURTEEN

 

 Order (As per Sri  T.ASHOK KUMARHon’bleMEMBER)

                                           ***

         

This is an appeal preferred by the complainant against the order in C.C.No.179/2011 dated 02-7-2010 on the file of District Forum,  Kurnool.  For convenience sake the parties as arrayed in the complaint are referred to hereunder:

The brief facts of the complaint are that the complainant averred that she deposited an amount of Rs.2,60,000/- with opposite party No.1 for earning her livelihood.   In the month of June, 2006 the employee of opposite party No.1, Mr.Jammer contacted her and lured her to enter  in share transactions and she opened Demat account ID.No.KL-158 with opposite party No.1 with an initial deposit of Rs.1000/-.  Thereafter the complainant deposited on various dates from 20-7-2006 to 14-9-2006  a total sum of Rs.2,60,000/- and she had withdrawn Rs.33,000/- on 27-9-2006.  Mr.Jameer, employee of opposite party conducted the transactions properly on her behalf by written contact notes and acknowledgements and after resignation of Mr.Jameer, another employee of opposite party No.1, Mr.ChandraSekhar Reddy contacted her and requested her to allow him continue the trading in the place of Mr.Jameer but the complainant refused for the same. In the month of November, 2006, opposite party No.1 without following the instructions of the complainant negligently transferred the entire amount of Rs.2,27,000/- to F & O unauthorizedly resulting in loss of the entire amount.  It is the complainant’s case that had opposite party No.1 followed her instructions, she would not have suffered loss and if any customer like her agreed to trade through F & O, he should acknowledge in writing every day or atleast  weekly and she never authorised opposite party No.1 for F & O trade and F & O trade is done only for brokerage and commission by opposite party and hence opposite party No.1 committed deficiency in service and unfair trade practice.  The complainant sent a complaint to National Stock Exchange on 09-3-2008 and the same is pending before it.  Hence the complaint for a direction to the opposite parties jointly and severally to pay Rs.2,27,000/- towards loss suffered by the complainant together with interest at 24% p.a. and Rs.50,000/- towards mental agony.

Opposite party No.1 remained exparte.

Opposite party No.2 filed written version contending that the complaint is barred by limitation as it was filed on 12th November , 2006 . and that the complainant is not a ‘consumer’ since the securities  transaction is a  speculative transaction for commercial gains and the District Forum has no jurisdiction to entertain the present complaint  as the  registered office of  the opposite party  is situated at New Delhi.  It is also alleged  that the dispute of the complainant  does not fall within the preview of C.P Act , 1986  and is covered by SEBI Act, 1992 and as per SEBI Act the complainant has to seek relief approaching authorities such as ombudsman, grievance cell and arbitration  mechanism  of exchange and since the complainant  already has lodged a complaint with NSE and the same is pending adjudication this complaint is not maintainable.  Opposite party contended  that the complainant, a 28 years old graduate with 1.5 lakhs income p.a has willingly executed member constituent  agreement (MCA) and  risk disclosure document (RDD) and aware of all  the risks  involved in share trading and also  has withdrawn  a sum of Rs.34,000/-  from her trading account vide cheque No. 140833 and not Rs.33,000/-. Opposite party denied that Mr. Chandra Sekhar Reddy ARM had traded in F& O segment without  the instructions of the complainant and stated that she was aware  of F& O  transactions and she never raised any objections  since November , 2006 and also  failed to show as to how she has arrived at a sum of Rs.2,27,000/- which she  is claiming . Opposite party  further stated that the contract notes was also made available on its website  and that he is neither the seller nor buyer, the beneficiary  of the transacted  shares is the complainant  and it gets a little amount of brokerage and hence the claim  made by the complainant  is unsustainable   and thus prayed for the dismissal of the complaint.

Both sides filed affidavits reiterating their respective contentions.  Exs.A1 to A13 and Ex.B1 were marked on their behalf.  Having heard both sides, considering the material on record and written arguments of both sides, the District Forum vide impugned order allowed the complaint directing opposite party to pay Rs.25,285.34 together with Rs.2000/- for mental agony and costs of Rs.1000/-.

Feeling aggrieved by the said order, the complainant  preferred this appeal contending that the District Forum failed to peruse the questionnaire furnished by the complainant and the replies given by the opposite parties and the opposite parties except stating as per MCA (Member constituent Agreement) they have acted, nothing is placed to vouchsafe their actions.  The documents in ‘A’ series clearly show that she made deposits with opposite party No.1 firm to a tune of Rs.2,60,000/- out of which she withdrew Rs.33,000/- and the Forum failed to give credence to Exs.A5 and A10 where the complainant made endorsement in writing and also consider that the opposite parties failed to place any proof other than Exs.A5 to A10 authorising them to continue the trading on her behalf  and without there being a written contract notes after 11-8-2006 how opposite party No.1 conducted trading on her behalf and after Mr.Jameer, no authorization was given to the respondent to continue trading on her behalf and prayed to allow the appeal.

The learned counsel for the complainant filed written arguments.

               Now the point for consideration is whether the order of the District Forum is vitiated either in law or on facts?

         It is the case of the complainant deposited a sum of Rs.2,60,000/- on various dates from 20-7-2006 to 14-9-2006 as per Exs.A1 to A3 and the said fact is not disputed by the opposite parties except contending that she withdrew Rs.34,000/- and not Rs.33,000/- as alleged by the complainant.It is her case that after resignation of Mr.Jameer, she had not authorized opposite parties to continue trading on her behalf  and without there being a written contract notes after 11-8-2006.

     The complainant sought to mark documents i) shares value issued by the respondent/opposite party dated 08-11-2006, ii) Indian Express market in brief column dt.07-11-2006, iii) Eenadu (telugu daily) dt.08-11-2006 shares quotation column, iv) Deccan chronicle daily dt.08-11-2006 and the same  were received as Exs.A14 to A17 as additional evidence.

         As could be seen from the record, the complainant averred in the complaint that she had sent a complaint bearing No.0805220875600170/004 to the National Stock Exchange against opposite party No.1 and the same is pending adjudication.  The complainant filed  the complaint before the District Forum when such a complaint was pending before the National Stock Exchange and having resorted to efficacious remedy, she ought not to have filed the consumer complaint and thus the consumer complaint is not maintainable. Before lodging such a complaint, had the complainant filed the present complaint, the things would have been different.

The complainant relied on the decision reported in II (2012) CPJ 382 (NC) in India Bulls Financial Services and another v.  Varghese Sakaria and another wherein the National Commission held that if purpose of investing money in share is to earn livelihood after retirement,  it does not amount to commercial transaction. Basing on the aforementioned decision, the learned counsel for the complainant contended that the complainant invested her hard earned savings, gifts from her parents and also borrowed the amounts from others deposited Rs.2,60,000/- with the opposite party for earning her livelihood and therefore she comes within the definition  of consumer.

On the other hand the learned counsel for the opposite parties contended that the complainant is engaged in trading of shares which is speculative transaction as held in  the decisions reported in II (2012) CPJ 181 (NC) in Vijay Kumar v. Indu Sind Bank, R.P.No.2821/2012 dated 10-4-2013 in Sri Chandrasekhar Mishra vs. Indiabulls securities Limited and others and R.P.Nos.719/2012 and batch dated 08-1-2014 and as such the consumer complaint is not maintainable.  

In Revision petition No.2821/2012 aforesaid, several other decisions of National Commission were referred to  and the substance of the said decisions is also that where the complainant was engaged in trading of shares, it is a speculative transaction and Consumer Protection Act is not applicable for entertaining or compensating losses in the speculative transactions, such cases have to be filed before competent authorities before SBEL Act.  Referring to a decision in Gautam Das V. Sun Pharmaceuticals Industries Ltd., reported in 2010(4) CPR (NC), the National Commission held that the complainant, a share holder, cannot be the consumer within the meaning of Section 2(1)(d) (ii) of the Consumer Protection Act, 1986. 

Though the complainant contended in the complaint that she purchased the shares for her livelihood, no where she clarified that she is an unemployee and invested the money for livelihood under self employment.  It appears that deliberately she suppressed her occupation in the complaint etc., and by using the word for earning her livelihood she designed the complaint to file it before the consumer Forum.

In view of the legal position, we are convinced to hold that the consumer complaint is not maintainable for want of inherent jurisdiction and in such circumstances factual aspects need not be gone into.  Thus the impugned order is not sustainable and liable to be set aside and when the order is not sustainable, the question of enhancing the amount also does not arise and in such circumstances documents received as additional evidence under Exs.A14 to A17 are not helpful to the complainant.

In the result, the appeal is disposed of setting aside the order of the District Forum.  Consequently, the complaint is dismissed with liberty to approach the competent forum. In the event the complainant approach  such a competent forum the time spent between the filing of the complaint before the District Forum and the disposal of the appeal  by this Commission will be excluded under Section 14 of the Limitation Act, 1963 in the light of the decision of the Hon’ble Supreme Court in “Trai Foods Ltd vs National Insurance Company Ltd and others” reported in III (2012) CPJ 17 (SC)”.

        

                                                                    MEMBER.

 

                                                                    MEMBER.

JM                                                                 Dt.06-2-2014

//APPENDIX OF EVIDENCE//

Exhibits  marked on behalf of the complainant as additional evience:

Ex.A14-Shares value issued by the respondent/opposite party dt. 08-11-06.

Ex.A15-Indian Express market in brief column dt.07-11-2006.

Ex.A16-Eenadu (telugu daily) dt.08-11-2006 shares quotation column.

Ex.A17-Deccan chronicle daily dt.08-11-2006.

 

 MEMBER.

 

                                                                     MEMBER.

JM                                                                 Dt.06-2-2014

 

 

 
 
[HONABLE MR. SRI R. LAXMI NARASIMHA RAO]
PRESIDING MEMBER
 
[HON'ABLE MR. T.Ashok Kumar]
MEMBER

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