Andhra Pradesh

StateCommission

FA/1215/2013

V.A. Padmakaram, S/o. V. Padmanabham, Aged 57 Yrs, Occ: Service, R/o. H.No.HIG 247, KPHB Colony, Kukatpally, Ranga Reddy District. - Complainant(s)

Versus

1. Hyderabad Metropolitan Water Supply & Sewerage Board (HMWS & SB) Rep. by its General Manager-Ope - Opp.Party(s)

M/s.Veerabhadra Chary. V

06 Aug 2014

ORDER

BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION
AT HYDERABAD
 
First Appeal No. FA/1215/2013
(Arisen out of Order Dated 31/10/2013 in Case No. CC/162/2012 of District Rangareddi)
 
1. V.A. Padmakaram, S/o. V. Padmanabham, Aged 57 Yrs, Occ: Service, R/o. H.No.HIG 247, KPHB Colony, Kukatpally, Ranga Reddy District.
...........Appellant(s)
Versus
1. 1. Hyderabad Metropolitan Water Supply & Sewerage Board (HMWS & SB) Rep. by its General Manager-Operation & Maintenance (O & M), KPHB Colony, Kukatpally, R.R. Dist.
2. 2. Hyderabad Metropolitan Water Supply & Sewerage Board(HMWS & SB) Rep. by its Managing Director,
O/o. The Managing Director, HMWS & SB Near Khairatabad Circle, Khairatabad, Hyderabad.
...........Respondent(s)
 
BEFORE: 
 HON'ABLE MR. JUSTICE Gopala Krishna Tamada PRESIDENT
 HONABLE MR. SRI R. LAXMI NARASIMHA RAO Member
 HON'ABLE MR. S. BHUJANGA RAO MEMBER
 
For the Appellant:
For the Respondent:
ORDER

BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT  HYDERABAD.

 

FA  1215 of 2013 against CC 162 of 2012 , Dist. Forum, Ranga Reddy

 

Between:

V.A. Padmakaram

S/o. V. Padmanabham

HIG 247,  6th Phase

KPHB Colony,

Kukatpally,

Ranga Reddy Dist.                                      ***                         Appellant/

                                                                                                Complainant.

                                                                   Vs.

1)  Hyderabad Metropolitan

Water Supply  & Sewerage  Board

Rep. by its  General Manager

Operation & Management

KPHB Colony, Kukatpally

Ranga Reddy Dist.

 

2)  Hyderabad Metropolitan

Water Supply  & Sewerage  Board

Rep. by its  Managing Director

Near Khairatabad Circle

Khairatabad, Hyderabad.                            ***                       Respondents/

Opposite Parties

 

Counsel for the Appellant:                           M/s. V. Veerabhadra Chary    

Counsel for the Respondents:                     Served.

 

CORAM:     

 

            HON’BLE SRI  JUSTICE GOPALA KRISHNA TAMADA, PRESIDENT

       SRI S. BHUJANGA RAO, HON’BLE MEMBER

                                                                   &

                             SRI  R. L. NARASIMHA RAO,  HON’BLE MEMBER

 

Oral Order :  06/08/2014 

 

 

(Per Hon’ble Justice Gopala Krishna Tamada, President)

 

                                                                   ***

 

1)                Complainant is the appellant  and this appeal is directed  against the order dt. 31.10.2013 made by the  Dist. Forum at Ranga Reddy  in CC 162/2012 whereby the complaint of the complainant was dismissed.

 

 

2)                The case  according to the complainant is that  he was allotted  a quarter  bearing No. HIG 247 by the  Housing Board  and he was provided with amenities such as  electricity and water supply.    He occupied the said quarter and  was living with his family members comfortably and he was provided with drinking water supply from Op1.    However, because of some changes made by the Water Board to the pipelines  in the area,  water pressure had gone down  gradually  and ultimately the complainant was not getting the water at his residence.   In those circumstances, he approached the grievance cell  of the Water Board and made several complaints but in vain.   Thereafter, he addressed letters  on 2.4.2012 and 17.4.2012  to the  Opposite Parties  to  provide proper  water supply.    However, as the Opposite Parties did not attend to any repair work to see that  proper  supply of water is  given to the complainant, he  approached  the Dist. Forum  and filed the said complaint.

 

3)                A detailed  counter was filed stating  that  on receipt of said complaints from the complainant and others they have  attended to the  repair works  and  as there was problem  with the water meter, they replaced  the said water meter  on 1.11.2012  and they have also collected  an amount of Rs.  600/-  and the same was marked as Ex. B1. 

 

4)                The Dist. Forum  having considered the entire  material placed on record and taking the fact that the water meter was replaced  on 1.11.2012  and there is no dispute  with regard to the said replacement of water meter and the complainant has not  explained any further grievance  subsequent to  change of the meter,  it dismissed the complaint.  

 

5)                The said order  is questioned in this appeal.   Learned counsel for the appellant submits that  it is a fact that the water meter  was replaced but the  supply of water  was not properly maintained.   He placed reliance  on some of the bills  pertaining to the months of  March, 2013 to October, 2013.

 

 

 In fact,  said bills were not  marked before the Dist. Forum and they are not part of  the record, and in those circumstances,  we are unable to look into   the said bills.  At this juncture, learned counsel for the appellant  submits that he  filed an application in FAIA No. 3109/2013  with a prayer to  accept the said bills as  additional evidence.    If it is a fact that there was  irregular supply  of water supply etc., and  the same fact can as well be  brought to the notice of  the Dist. Forum.    In those circumstances,  the order impugned  in this appeal is  hereby  set-aside and the matter is remanded back to the Dist. Forum  for fresh consideration of the CC.    It is needless to observe that  the documents on which learned counsel for the appellant  is placing reliance  can  as well be filed before the Dist. Forum, and the Dist. Forum may accept  them as  additional evidence.   Accordingly this appeal is disposed of.  No costs.

 

 

 

1)      _______________________________

PRESIDENT        

 

 

 

2)           ________________________________

MEMBER  

 

 

 

3)           ________________________________

MEMBER  

 

*pnr

 

 

 

 

 

 

 

 

 

 

 

 

 

UP LOAD – O.K.

 

 

 
 
[HON'ABLE MR. JUSTICE Gopala Krishna Tamada]
PRESIDENT
 
[HONABLE MR. SRI R. LAXMI NARASIMHA RAO]
Member
 
[HON'ABLE MR. S. BHUJANGA RAO]
MEMBER

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