Adv. For the Complainant: - Sri S.B Achriya
Adv. For O.P :- NIL
Date of filing of the Case :-15.12.2020
Date of Order :- 06.12.2022
JUDGEMENT
Smt. Jyotsna Rani Mishra, Member
Facts of the case in nutshell:-
Op is the Franchisee partner of Jeevan Jodi Matrimonial and registered a firm namely Jeevan Jodi and running a business JIBAN JODI MATRIMONIAL site through online for marriage proposal . So the Complainant registered his son namely Dr. Abhinash Mishra through online above mentioned Jeevan Jodi matrimonial site on 19th July 2020 for marriage proposals. After registration the OP has supplied some information to Complainant I.e some photo copies and horoscopes , without other contact details to the candidates and when complainant required the contact to the candidates family members than OP directed to complainant to deposit Rs 5,000/- to his account for further proceeding . As the requirement of money complainant deposited Rs 5000/- to words more information from the OP .for further
proceeding and the petitioner had deposited through E-transfer to the Jeevan Jodi account vide account No. 35902017744from his SBI A/C no 201739948. Therefore Op has provided a contact no. of the selected candidates to the complainant. When complainant tried to contact , the complainant known hat the information given by the O.P are false. There after complainant tried to contact to the O.P. for several times for given correct information to contact candidates , but OP did not responding and tried to avoid the complainant by taking some plea or other. The complainant made several communications by the mobile phone but all went in vain. So on 30.09.2020 the complainant sent a final notice by Regd. Post to O.P for refund the Rs 5000/- If they will not settle the claim within 7th days then the complainant will take shelter of law.
The Complainant relied on following documents
1. Money transfer receipt Xerox copy.
2. Copy of notice issued by petition on dt.30.09.2020
3. Postal receipt copy
4. Franchises Xerox copy
5. Any other document which is necessary on time of hearing.
OP do not show any response and non action in the claim settlement of the complainant. OP does not show any interest or does not take any action claim by complainant and not appear before the commission and file their version . So I proceed with a experte because OP is on its or fails to take any action to represent his case within the given time.
ORDER
In the view of above in details I observed that present complainant is succeeded.
1. I further directed to pay the amount of Rs 5000/- (Five Thousand only) as deposited by the
complainant on OPs A/C.
2. Order to pay Rs.20,000/- as compensation for emotion and mental agony sustained by
complainant owing to action and deficiency in service by Op.
3. Rs.5000/- to give to words the litigation expenses
This order be complied with OP within 1 month from the date of receipt of its order. Failing which it shall make payment of amount mentioned above or give 12 % interest per annum from the date of filing the present complainant till realization.
PRONOUNCED IN THE OPEN COMMISSION TO-DAY 06TH DAY OF DECEMBER‘2022.
(R.K.TRIPATHY) (J.MISHRA)
PRESIDENT(I/C) MEMBER