Haryana

Sonipat

CC/123/2015

DHARAMBIR MALIK S/O RAM KISHAN - Complainant(s)

Versus

1. HARYANA URBAN DEVELOPMENT AUTHORUTY,2. S.D.O. WATER AND SEWERAGE HUDA - Opp.Party(s)

K.K. MALIK

10 Mar 2016

ORDER

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,

SONEPAT.

 

Complaint No.123 of 2015

Instituted on: 6.4.2015              

Date of order: 10.03.2016

 

Dharambir Malik son of Ram Kishan, resident of H.No.1248, Sector 23, Sonepat.

…Complainant.           Versus

1.HUDA Sonepat through its Estate Officer, Sector 15 Sonepat.

2.SDO Water and Sewerage HUDA-2, Sonepat.

 

                                      …Respondents.

 

COMPLAINT UNDER SECTION 12 OF

THE CONSUMER PROTECTION ACT,1986

 

Argued by: Sh.KK Malik, Adv. for complainant.

Sh.JD Kaushik Adv. for respondents.

 

Before-  Nagender Singh-President. 

          Prabha Wati-Member.

          D.V.Rathi-Member.

 

O R D E R

 

          Complainant has filed the present complaint against the respondents alleging therein that the respondents have issued a wrong bill no.132506 dated 12.4.2013 for Rs.1924/- by showing units 250,  old 1670 and new 1920 to the complainant without taking actual consumption.  The respondent no.2 was requested by the complainant vide application dated 12.4.2013 for rectification of the correct bill.  The respondent no.2 assured to do the needful, but of no use. Rather, the respondents issued the next bill by showing dead meter vide bill no.143121 dated 19.8.2013 showing reading old 1920 and new 1920, units consumed 0.   Further the respondents have sent incorrect and wrong bills dated 13.11.2013, 13.1.2014, 2.5.20124, 11.7.2014, 22.10.2014 and lastly on 23.1.2015 for Rs.7843/-. The complainant has requested the respondents to rectify the disputed bill, but of no use and that amounts to a grave deficiency in service on the part of the respondents.  So, he has come to this Forum and has filed the present complaint.

2.        In reply, the respondents have submitted that an amount of Rs.10633/- is due against the complainant upto 6/2015.  When the meter reader checked the meter of the complainant, he found the meter dead.  Accordingly, the respondents have issued the bill for the period 1.3.2013 to 31.5.2013 on average basis.   The last bill sent by the respondents for Rs.7843/- vide bill no.19355 dated 23.1.2015 showing 0 unit consumed is correct.  All the bills issued to the complainant by the respondents are correct and legal. The complainant is legally liable to pay Rs.10633/- to the respondents.

3.        We have heard the arguments advanced by both the parties and have perused the entire relevant documents available on the case file very carefully and minutely.

4.       Ld. Counsel for the respondents has submitted that an amount of Rs.10633/- is due against the complainant upto 6/2015.  When the meter reader checked the meter of the complainant, he found the meter dead.  Accordingly, the respondents have issued the bill for the period 1.3.2013 to 31.5.2013 on average basis.   The last bill sent by the respondents for Rs.7843/- vide bill no.19355 dated 23.1.2015 showing 0 unit consumed is correct.  All the bills issued to the complainant by the respondents are correct and legal. The complainant is legally liable to pay Rs.10633/- to the respondents.

         But we find no force in the contentions raised by the ld. Counsel for the respondents.  Rather in our view, the ends of justice would be fully met if some directions are given to both the parties.  Accordingly, we hereby direct the respondents to install the new water meter as per rules of the Govt. and after taking the base of 6 months of the consumption of new healthy water meter, the respondents shall take the average of one month and on the basis of the said average, they shall overhaul the account of the complainant w.e.f. 1.3.2013 till date.  The respondents are further directed to issue the revised bill to the complainant, which shall be paid by the complainant.

          With these observations, findings and directions, the present complaint stands disposed off.

Certified copy of this order be provided to

both the parties free of costs.

File be consigned to the record-room.

 

 

Prabha Wati Member    DV Rathi Member     Nagender Singh

DCDRF SNP             DCDRF SNP         President, DCDRF

                                               SNP.

ANNOUNCED 10.03.2016