Within India
18602677777
Outside India
022-44066666
IndusInd Bank Customer Care Head
Escalation Head- Customer care
701/801 Solitaire Corporate Park 167, Chakala Andheri (East), Mumbai-400 093
customercare@indusind.com
Send email to Contact Centre at reachus@indusind.com
NRI customers may E-Mail at nri@indusind.com
Exclusive customers may E-mail atexclusive@indusind.com
IndusInd Bank Nodal Officer
Senior Vice President & Principal Nodal Officer
lnduslnd Bank Ltd.
2nd Floor, Building No.7,
Solitaire Corporate Park Chakala, Andheri (E),
Mumbai-400093
E-mail: nodal.officer@indusind.com
Tel. No.: (022) 6641 2267
Fax: (022) 6641 2318
Nodal Officer will endeavor to resolve the issue to the complainant’s satisfaction within 7 working days. In case, the complaint needs more time to examine, the complaint shall be acknowledged by explaining the need for more time to respond. If the complaint is not resolved within one month from the lodgment of the complaint or if the complainant is not satisfied with the response, he/she can approach Office of the Banking Ombudsman, appointed by ReserveBankof India.
IndusInd Bank Regional Nodal Officers
Bank has appointed the following Senior Executives as the Regional Nodal Officers, who areresponsible for the implementation of Customer Service and complaint handling at Regional Level:
Centre | Area of Operation | Address | Contact Details |
---|---|---|---|
Ahmedabad | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006 | Landline – 079 61916706 Email ID: boiblahmed@indusind.com |
Bengaluru | Karnataka | IndusInd Bank Ltd, 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004 | Landline – 080 – 45673123 Email: boiblbang@indusind.com |
Bhopal | Madhya Pradesh and Chattisgarh | IndusInd Bank Ltd, Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal – 462011 | Landline – 0755- 2550288 Email: boiblbhop@indusind.com |
Bhubaneswar | Odisha | Indusind Bank- Bhubaneswar Regional Office 1st Floor N-5/542 IRC Village Nayapalli Bhubaneswar- Odisha – 751015 | Landline – 0674-2362646 Email: boiblbhub@indusind.com |
Chandigarh | Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana. | IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 | Landline – 0172 5213129 Email: boiblchand@indusind.com |
Chennai | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | 115, G N Chetty Road, T Nagar, Chennai – 600 001 | Landline – 04428346029 Email: boiblchen@indusind.com |
Guwahati | Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | IndusInd Bank Ltd. Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016 | Land Line: 033 30073378 Email: boindusindbankguwa@indu sind.com |
Hyderabad | Andhra Pradesh and Telangana | IndusInd Bank Ltd, #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad – 500016 | Landline – 040-66595286 Email: boiblhyde@indusind.com |
Jaipur | Rajasthan | IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur – 302004 | Landline – 0141-4182965 Email: boibljai@indusind.com |
Kanpur | Uttar Pradesh (excluding districts of Gaziabad and Gautam Buddha Nagar) and Uttarakhand | Indusind Bank Ltd, Zonal Office, North-3, 1st Floor IndusInd Bank 628/10A Faizabad Road Indiranagar ,Lucknow – 226010 | Landline – (0522) – 4933977 Email: boiblkanp@indusind.com |
Kolkata | West Bengal and Sikkim | IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata – 700016 | Landline – 033 40813275 Email: boiblkol@indusind.com |
Mumbai I | Districts of Mumbai, Mumbai Suburban and Thane | IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 | Landline – 022-6641 2200 / 022 6641 2217 Fax 022-6641 2318 Email: boiblmahgoa@indusind.com |
Mumbai II | Goa and Maharashtr a, (except the districts of Mumbai, Mumbai Suburban and Thane) | IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093 | Landline – 022-6641 2200 / 022 6641 2217 Fax 022-6641 2318 Email: boiblmahgoa@indusind.com |
New Delhi I | Delhi, Jammu and Kashmir | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 | Landline: 011 49522500 Ext 519 Email: boibldelhi@indusind.com |
New Delhi II | Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 | Landline: 011 49522500 Ext 519 Email: boibldelhi@indusind.com |
New Delhi III | North-East, Central, Shahdara, East and South-East districts of Delhi | IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi – 110070 | Landline: 011 49522500 Ext 519 Email: boibldelhi@indusind.com |
Patna | Bihar and Jharkhand | IndusInd Bank Ltd, Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna – 800 020 | Landline – 0612 3035700 Email: boiblpatna@indusind.com & abhijit.chowdhury@indusin d.com |
Thiruvananta- puram | Kerala, Union Territory of Lakshadwee p and Union Territory of Puducherry (only Mahe Region) | IndusInd Bank Ltd, Thiruvananthapuram Branch,Vellayambalam- Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram | Landline – 0471-4100811 Email: boiblthiruv@indusind.com |
Dehradun | Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnag ar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | IndusInd Bank, Upper Ground Floor MM Tower, GMS Road, Dehradun- 248001 | Landline: 911-352762505 |
Ranchi | Jharkhand | IndusInd Bank Ltd, Regional Office, Gayatri Mandir Road, Kankarbag Patna – 800 001 | Landline – 0612 3035700 Email: boiblpatna@indusind.com & abhijit.chowdhury@indusin d.com |
Raipur | Chattisgarh | IndusInd Bank Ltd., Ground Floor, Shop no 1- 8, Jeevan Apartment, Shankar Nagar Raipur – 492001 | Landline: 91-77142 34005 |
Jammu | J&K | IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh – 160018 | Landline – 0172 5213129 Email: boiblchand@indusind.com |