| Purpose | Number |
|---|---|
| Credit Card Center | 044-25220903 |
| Missed Call- Balance Statement | 81087-81085 |
| Missed Call- Balance Statement | 92895-92895 |
| SMS- Block Digital Transactions | 92310-00001 |
| Other No. For SMS- Block Digital Transactions | 92895-92895 |
| Hotlist ATM/Debit Card | 044-2527 9897 |
| Other No. For Hotlist ATM/Debit Card | 044-2527 9884 |
| General Queries | 044281-34300 |
| Dial for Balance | 8108781085 |
| For Loan Request | SMS 56677 |
Indian Bank Customer Care
Solve complaint against Indian Bank in Consumer Court.
Expert advice from experienced lawyer to solve your consumer complaints with Indian Bank
Indian Bank Customer Care Details.
Indian Bank 24×7 customer care ensures customers receive assistance on their Indian Bank account. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Indian Bank Customer Care.
If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the Consumer Forum, collect all the relevant document to prove the deficiency in services.
Indian Bank Toll Free Number : 1800-425-00-000
Indian Bank Email : indmail@indianbank.co.in
Indian Bank Head Office Address
PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai – 600 014
About Us
We provide 24/7 online help to Indian consumer in filing their case in the Consumer Forum. We have the team of experienced lawyers to provide you with the best solution at very affordable price.
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Who can file a complaint in Consumer Court.
Anyone holding relationship with Indian Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.
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Phone Number
Steps to file a case in Consumer Court
Simple steps to file your case in your Consumer Forum against Indian Bank
STEP 1
Dial 1800-425-00-000 from your registered mobile no. to contact Indian Bank customer care helpline. You can also email your complaint at indmail@indianbank.co.in from your personal Email ID which is registered with Indian Bank. Please note down the complaint reference number given by the Indian Bank executive at the end of the for future reference. For general complaints, you can call Indian Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Indian Bank customer care anytime.
View Chargeback Application format.
The turn-around time for responding to a complaint is:
3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days: Cases involving 3rd party (other Banks)
45 to 90 days: Chargeback related cases.
STEP 2
Contact Indian Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Indian Bank Principal Nodal Officer at:
PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai – 600 014
STEP 3
You can contact the RBI Ombudsman if you are not satisfied with the response from the Indian Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Indian Bank fails to solve the issue within 30 days of lodging the complaint.
Visit : Banking Ombudsmen
FINAL STEP
If the customer has not received any response or not satisfied from the response, the customer can file a case against the Indian Bank in the Consumer Court.
- Print all the conversation with the Customer Care and CMD / Nodal Officer.
- Click here for complete steps to file case in person.
- You can hire a lawyer near you, search lawyer.
About Indian Bank
About Indian Bank customer support center and list of customer care number
The additional information to contact Indian Bank branch office, nodal officer via email or through postal communication. Contacting to the Indian Bank nodal officer is the second step to redress your grievances.