Himachal Pradesh State Cooperative Bank Customer Care

Expert Lawyers near you to solve the complaint with Himachal Pradesh State Cooperative Bank in Consumer Court.

Expert advice from experienced lawyer to solve your consumer complaints with Himachal Pradesh State Cooperative Bank

Himachal Pradesh State Cooperative Bank Customer Care Details.

Himachal Pradesh State Cooperative Bank 24×7 customer care ensures customers receive assistance on their Himachal Pradesh State Cooperative Bank account round the clock. For queries related to the debit card, net banking, cheque book request, chargeback complaint or reporting an unauthorized transaction on your account, you can reach out to Himachal Pradesh State Cooperative Bank Customer Care through call 1800 180 8090 , email cgrc@hpscb.com or SMS. If you are not satisfied with the Customer Care response, you can file a consumer case in your respective Consumer Court under “Consumer Protection Act 2019”. To file a case in the court, you need to furnish all the relevant document to prove in the deficiency in service.
Please Note: Timings of Himachal Pradesh State Cooperative Bank customer care may vary.

Himachal Pradesh State Cooperative Bank Toll Free No

1800 180 8090

Himachal Pradesh State Cooperative Bank Email

cgrc@hpscb.com

Head Office Address
Kali Bari Rd, P&T Colony, The Mall, Shimla, Himachal Pradesh 171001
Customer Care Number List

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Who can file a complaint in Consumer Court.
Anyone holding relationship with Himachal Pradesh State Cooperative Bank , not the commercial purpose can file a case in the Consumer Forum for the compensation against the deficiency in services.
What is the time limit ?
The Consumer Complaint is required to within 2 years from which the consumer has become aware of the defective goods or of deficient services.
What are the punishments under the Consumer Protection Act?
Whoever fails to comply with any order made by the Consumer Forum, as the case may be, shall be punishable with imprisonment for a term of one month to three years or with fine of twenty-five thousand rupees to one lakh rupees, or with both.

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Steps to file a case in Consumer Court

Simple steps to file your case in your Consumer Forum against Himachal Pradesh State Cooperative Bank

STEP 1

Dial 1800 180 8090 from your registered mobile no. to contact Himachal Pradesh State Cooperative Bank customer care helpline. You can also email your complaint at cgrc@hpscb.com from your personal Email ID which is registered with Himachal Pradesh State Cooperative Bank. Please note down the complaint reference number given by the Himachal Pradesh State Cooperative Bank executive at the end of the for future reference. For general complaints, you can call Himachal Pradesh State Cooperative Bank between 9:00 a.m. to 6:00 p.m. (from Monday to Friday) and for urgent complaint you can call the Himachal Pradesh State Cooperative Bank customer care anytime.

View Email format

View Chargeback Application format.

The turn-around time for responding to a complaint is:

3 working days for normal cases
15 working days: Fraud cases, Legal cases and cases which need retrieval of documents.
30 working days:  Cases involving 3rd party (other Banks)
45 to 90 days:  Chargeback related cases.

STEP 2

Contact Himachal Pradesh State Cooperative Bank Principal Nodal officer via email or send the physical copy of the complaint with all the relevant documents, If the customer has not received or satisfied with the resolution provided by the customer support team after the completion of the given time period, the complaint may be escalated to the Himachal Pradesh State Cooperative Bank Principal Nodal Officer at:

Kali Bari Rd, P&T Colony, The Mall, Shimla, Himachal Pradesh 171001

STEP 3

You can contact the RBI Ombudsman if you are not satisfied with the response from the Himachal Pradesh State Cooperative Bank. Reserve Bank of India appoints officers to solve the customer complaints if the Himachal Pradesh State Cooperative Bank fails to solve the issue within 30 days of lodging the complaint.

Visit : Banking Ombudsmen

FINAL STEP

If the customer has not received any response or not satisfied from the response, the customer can file a case against the Himachal Pradesh State Cooperative Bank in the Consumer Court.

  1. Print all the conversation with the Customer Care and CMD / Nodal Officer.
  2. Click here for complete steps to file case in person.
  3. You can hire a lawyer near you, search lawyer.

About Himachal Pradesh State Cooperative Bank

About Himachal Pradesh State Cooperative Bank customer support center and list of customer care number

The additional information to contact Himachal Pradesh State Cooperative Bank branch office, nodal officer via email or through postal communication. Contacting to the Himachal Pradesh State Cooperative Bank nodal officer is the second step to redress your grievances.

The Registration of Himachal Pradesh State Co-operative Bank was done in August, 1953, under the Co-operative Society Act, 1912 the bank started functioning on 15th March 1954.At that time, the State of Himachal Pradesh used to be the Union Territory and there were only 6 districts in the State. The bank started functioning as an Apex bank as well as Central financing agency under 2-tier system in 6 districts of the State.

Head Office, No1, Bank Building, The Mall Shimla-171001(+91)-1772804490
District Office, Bilaspur, Main Bazar, Bilaspur-174001(+91)-1978223681
District Office, Chamba, Behind DC Office, Chamba-176310(+91)-1899222347
District Office, Kinnaur, Reckong Peo-172107(+91)-786222250
District Office, Mandi, Moti BAzar, Mandi-175001(+91)-905223138
District Office, Shimla, SDA Complex, Block No 18-A, Kasumpti, Shimla(+91)-1772621135
District Office, Sirmour, NEAR DELHI GATE, NAHAN-173001(+91)1702224018